Colours of Morocco

• Return international full-service flights (economy class), departure city surcharges may apply

• 14 nights of 4 and 5-star hotel, riad and desert kasbah accommodation

• Enjoy 24 meals including a traditional Bedouin camp meal in the desert

• Airline taxes and surcharges
• English-speaking tour leader and guide
• Sightseeing and entrance fees

• Transportation by private A/C vehicles

• Return airport transfers

• Arrive Early: Arrive up to 60 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 60 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)

Today depart for Casablanca, Morocco!

Meals included: In-Flight

Upon arrival, you will be welcomed by your tour leader at the airport and transferred to the hotel in Rabat on an approximately one-hour journey.

Overnight: ONOMO Hotel Rabat Terminus or similar, Rabat

Meals included: None

This morning enjoy a guided tour of Rabat and see the crenelated red ochre walls that were built during the rule of Sultan Yacoub El-Mansour, and extend more than 5 kilometers. Continue on to see the main monuments of the medina. Visit the Kasbah des Oudaias, the Mausoleum of Mohammed V, and Hassan Tower (entrances included).

In the afternoon, continue to Chefchaouen on your approximately 250km travel day. This hidden gem is one of the most beautiful cities on the planet. Tour Chefchaouen, the blue-washed old town (medina) by foot along with your guide, who will share stories of Chefchaouen’s history. Start your tour with the Kasbah Museum in the medina. The Kasbah of Chefchaouen belongs to the early 18th century, and was built by the legendary ruler Moulay Ismail. It is fairly simple in design without architectural surprises, however it is surrounded by gardens on the interior and exterior. Inside the Kasbah you can visit the ethnographic museum, which contains antique weapons, musical instruments and photographs of the old town. The main square is lined with cafés and shops selling a multitude of handicrafts, often not available elsewhere in the country.

Overnight: Dar Echchaouen or similar, Chefchaouen

Meals included: Breakfast; Dinner

This morning travel through the beautiful Rif Mountains to the ancient site of Volubilis on an approximately 250km travel day. The capital of the Roman province of Mauritania Tingitana, UNESCO-listed Volubilis is one of the largest and best-preserved Roman ruins in North Africa. Despite the damage caused by the 1755 earthquake, this important Roman town managed to retain some detailed and very beautiful mosaics.

Arrive in Fez, one of the oldest of the imperial cities. The city holds a fascinating history and has played an important part in Moroccan trade, culture, religion and politics. The old and new towns are adjacent but totally separate entities and the panoramic views of Fes El Bali (the old city), seen from the North Borj (tower), are very useful to help you orientate yourself for when you are in the narrow alleyways.

Overnight: Riad Marjana or similar, Fez

Meals included: Breakfast; Dinner

Today enjoy a sightseeing tour of Fez. See Islamic Architecture, UNESCO World Heritage Sites, historic monuments and Jewish Heritage (Synagogue and Mellah). Begin the day in the oldest working medina in the world that many refer to as a living museum. Fez has many mosques and madrasas (theological colleges) including the ninth century Karaouine University. See wonderful mosaics and carved woodwork in Medersa Bou Inania, a group of buildings from the fourteenth century, which also include an elegant minaret overlooking Talaa Kebira.

Visit the famous medina in Fez, which is one of the largest in the world. In its immense and confusing warren of souks, there are thousands of artisans in their tiny shops opening onto the narrow alleyways. The medina of Fez is a totally absorbing and unique experience. The tour will then continue to the Jewish District (Mellah), the Royal Palace and a panoramic viewpoint over the medina, before heading back to the hotel.

Overnight: Riad Salam or similar, Fez

Meals included: Breakfast

This morning heading south on an approximately 460km travel day, you'll climb steadily into the dramatic landscapes of the Middle Atlas through a magnificent cedar forest, with the possibility to see some wild monkeys on the way. Drive first towards the Immouzer and Ifrane passing near the small mountain village of Azrou, which in the Berber tongue translates as 'the rock'. This is the land of the fiercely independent Berbers, the Lords of the Atlas, whose traditions and ways still hold influence here in their mountain strongholds far away from the cities below.

After crossing the high Atlas at Tizi N'Tairhemt camel pass, continue via the Gorge du Ziz to Er Rachidia and the Ziz valley dotted with palm trees, fortified villages, and Berber farming communities. Passing by Erfoud known for fossils and the quality of its dates, our journey continues through arid desert plains that lead us to Merzouga at the feet of the Erg Chebi dunes.

Overnight: Riad Madu or similar, Merzouga (Desert Experience)

Meals included: Breakfast; Dinner

Today explore the dunes in a 4X4 vehicle and visit a nomad family where you can enjoy some teatime under their black tents and experience their daily life. Afterward we reach the small village of Khamlia and visit a music house, where you will witness a traditional Gnawa music performance and enjoy some time in the village for lunch (included).

In the afternoon trek or camel ride from dune to dune to discover the breath-taking sceneries; the sensation of being surrounded by endless desert is incredibly calming and the silence is overwhelming. Upon arrival to the camp of Bedouin tents, nestled in between the sand dunes, take the opportunity to walk along the rim of the sand dunes as the sun begins to set. Later that evening tuck into a traditional meal followed by music and dancing by the campfire.

Overnight: Madu Desert Camp or similar, Erg Chebbi (Desert Experience)

Meals included: Breakfast; Lunch; Dinner

An early wake up is available this morning for those who wish to enjoy the mesmerizing sunrise before getting breakfast. Following breakfast, a 4X4 vehicle will take you back to Merzouga before the tour continues towards Boumalne Dades on an approximately 250km travel day. Along the way, enjoy a stop at Rissani market, then head towards Tinejdad and visit the Berber Museum of Khorbat. Opened in 2002, the Oasis Museum occupies a group of three restored houses inside the Ksar El Khorbat Oujdid, the Museum offers antiquities and objects of traditional use, explaining colour photographs, historic photographs, maps and sketches.

Afterwards, enjoy a tea inside the Kasbah then continue to the marvellous Todgha (Todra) Gorge with its ochre and green colours, the gorge is the most beautiful one in the Moroccan south; this is a lush green oasis running a long deep valley inhabited all along by a Berber population in Kasbahs and nicely designed villages. Take a walk on the palm groves and the gorge, then follow the road of a Thousand Kasbahs, where each of the oasis towns can boast their own distinctive character. The mud and straw structures becoming more plentiful and more ornate as you progress along the valleys to reach marvellous Boumalne Dades.

Overnight: Hotel Xaluca Dades or similar, Boumalne Dades

Meals included: Breakfast; Dinner

Today discover the beautiful Valley of Roses, famous for its beautiful rose gardens and adobe villages. Explore the village of Boutaghrar, known as the little “Moroccan Colorado” located at the foot of the Middle Atlas. Lunch today is with a local Berber family in their family home. In the afternoon, continue to Ouarzazate on an approximately 116km travel day, known as the Moroccan desert gate.

Overnight: Riad Dar Chamaa or similar, Ouarzazate

Meals included: Breakfast; Lunch; Dinner

This morning visit Ait Benhaddou, the UNESCO World Heritage site. Used many times as a backdrop for many Hollywood blockbusters, it was once one of the important fortress strongholds on the old Salt Road Caravan Routes, where traders brought salves, gold and, ivory and salt from sub-Saharan Africa to Marrakech and beyond.

In the afternoon drive through the volcanic mountains of the Anti-Atlas on an approximately 290km travel day. You'll head first to Taznakht, a small town known for weaving Berber carpet, then Taliouine, the capital of Saffron. Arrive in the afternoon to Taroudant, located at the intersection of the Souss Valley and the mountains of the High Atlas. Taroudant known as the “Little Marrakech”, is the first capital of the Saadian’s dynasty during the sixteenth century and was a refuge for rebel princes, coveted by the southern tribes. Nowadays, people come here to rest in the shade of its stunning ochre walls.

Overnight: Riad Dar Zitoune or similar, Taroudant

Meals included: Breakfast; Dinner

Today is free at leisure to discover Taroudant.

Overnight: Riad Dar Zitoune or similar, Taroudant

Meals included: Breakfast; Dinner

Today drive to Agadir, the pearl of Morocco's main western seaport on the Atlantic Ocean, on an approximately 258km travel day. Continue through the beautiful coastal road to Essaouira, the modern name of the famous historic city of Mogador, a colourful coastal fishing town that offers an ocean climate, a beautiful beach, a fishing port, impressive fortifications and a wonderful Medina, visit the fortifications and the artisan industries which sell locally carved and polished thuya wood products. Afterwards, enjoy a visit to the Skala du port, the Jewish quarter and the government craft centre for silver.

Overnight: Riad Mimouna similar, Essaouira

Meals included: Breakfast

This morning is free to enjoy the unique atmosphere offered by Essaouira at lesiure. In the afternoon, head to Marrakech, the mythical walled ochre city. Jemaa El Fna Square lies in the heart of Marrakech, where music and local folklore are displayed in a setting from Arabian Nights. The cultural heritage of the city is amazing with monuments of great wealth and fine architecture. Upon arrival enjoy time at leisure to discover the city at your own pace after an approximately 180km travel day.

Overnight: Riad Nasreen or similar, Marrakech

Meals included: Breakfast

After breakfast this morning enjoy a guided tour to explore the red city that has for centuries been a common meeting place. Like many North African towns, Marrakech is divided into two distinct parts, the Gueliz (the modern French-built city) and the Medina (the Old City). Start by the Koutoubia Mosque, the largest mosque in Marrakech, famed for its minaret which has inspired other buildings such as the Hassan Tower of Rabat.

Next on the tour is a visit to the fascinating Saadian Tombs, which date back to the time of Sultan Ahmed al-Mansur who reigned from 1578 to 1603. These remarkable tombs are renowned for their beauty, in particular their steles and stucco-work. Continue on to Bahia Palace and museum; built to be the most impressive palace of its time the bulding captures the essence of both Islamic and Moroccan style. The tour ends in Jemaa el Fna, where the town becomes a maze of bustling bazaars, palaces and mosques. It is worth seeing this renowned landmark in the evening, as Marrakech revolves around the open-air central square. It is a place of night-time entertainment for both local people and tourists.

Alternatively, you can join one of the optional activities available and choose between a horse drawn carriage ride, a Moroccan dinner & show, or a cooking class.

Overnight: Riad Nasreen or similar, Marrakech

Meals included: Breakfast

After breakfast this morning, depart for Casablanca, the economic and financial capital and the second-largest port city in Morocco. See the Hassan II Mosque, an important religious and cultural site built on the sea and dominated by its 210m high minaret. Enjoy time at leisure this afternoon in this incredible city after an approximately 240km travel day.

Overnight: Hotel Odysee Center or similar, Casablanca

Meals included: Breakfast

Today you will be transferred to Casablanca airport for the return flight to Australia.

Please note: if your flight departs early, breakfast will be arranged for pick up from the hotel reception the night before.

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive in Australia +1 day later.

 
After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. The Passenger Information Form must be completed within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below. 
 
On purchasing this Travel Offer you are bound by the General Terms and Conditions, in addition to the specific terms and conditions outlined in this Important Information.
 
CANCELLATION POLICY 
Covid-19 Booking Policy  
TripADeal Tour packages are non-refundable. If your Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TripADeal website. Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the property/tour operator you are due to stay/travel with.
Please note: All additional charges are payable directly to your Travel Consultant in AUD (unless otherwise stated). 
 

 
Travel offer is valid for travel on selected dates until the 4th November 2025.
 
This travel offer is priced for one person based on twin share. 
 
Single Traveller Supplement  
For solo travellers, a mandatory single supplement applies:
• 2025 Dates: $1,250 
 
Departure Dates 
2025
April: *1
May: 6, 12, 20
September: 2, 16
October: 7, 21
November: 4
 
Surcharges
Please note:
• Dates/months with a * incur a high season surcharge of $420 per person. 
 
Departure Cities  
Sydney, Melbourne, Perth, *Brisbane, *Adelaide or *Auckland. 
 
Departure City Surcharges  
• *Brisbane or *Adelaide: $200 per person. 
• *Auckland: $600 per person. 
 

International Full-Service Flight(s) Used
• Cabin Class: Economy class.
Please note: One way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 
 
Preferred Airline Surcharge
• Cabin Class: Economy Class.
• Emirates: $300 per person. 
• Qatar: $400 per person.
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners.
 
Arrive Early and Stay Behind Options
Arrive Early
Casablanca, Morocco - From $300 per person, subject to availability.
Stay Behind
Casablanca, Morocco - From $300 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• Flight booking changes or cancellations after air tickets have been issued are not guaranteed and may incur additional fees and fare difference, subject to the airline cancellation and change policies.
• Flight changes are subject to availability at the time of booking.
• A high-season Arrive Early or Stay Behind can be purchased for an additional charge, subject to availability. For pricing, please refer to the cart.
• An Arrive Early or Stay Behind can only be booked up to 60 days prior to your package’s start date, or after your package's end date. Should you wish to arrive earlier or stay behind for more than 60 days, please contact us to request availability. Additional costs may apply.
• High season surcharges apply to flights departing between the below date ranges:
• 23rd September 2024 - 20th October 2024
• 6th December 2024 - 20th December 2024
• 21st December 2024 - 5th January 2025
• 6th January 2025 - 31st January 2025
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 19th December 2025
• 20th December 2025 - 4th January 2026
• 5th January 2026 - 31st January 2026
• 3rd April 2026 - 20th April 2026
• 26th June 2026 - 17th July 2026
• 18th September 2026 - 9th October 2026
• 12th December 2026 - 18th December 2026
• 19th December 2026 - 3rd January 2027
• 4th January 2027 - 26th January 2027
    
Stopover Packages
* Doha, Qatar
* Dubai, U.A.E
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
For pricing, please refer to the payment cart at checkout.
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
Doha Grand Prix: 28 November to 2nd December 2024
Abu Dhabi Grand Prix (for Dubai): 4 December to 10 December 2024
Singapore Grand Prix: September 2025
Doha Grand Prix: end November to start December 2025
Doha MotoGP: November 2025
Abu Dhabi Grand Prix (for Dubai): December 2025
  
Flight Class Upgrades
• Business Class (international sector only): For pricing, please refer to the payment cart upon checkout.
• All Business Class upgrades are subject to availability (if we are not able to fulfill your business class request the upgrade cost will be refunded).
• On any upgrade purchase, short haul flights and domestic flight sectors are not guaranteed in a Business cabin; subject to aircraft configuration. 
 

Accommodation Used
4 & 5-Star (Self-Rated) Properties
• Rabat: ONOMO Hotel Rabat Terminus or similar.
• Chefchaouen: Dar Echchaouen or similar.
• Fez: Riad au 20 Jasmins or similar.
• Merzouga: Riad Madu (Desert experience) or similar.
• Erg Chebbi: Madu Desert Camp (Desert experience) or similar.
• Boumaln Dades: Hotel Xaluca Dades or similar.
• Ouarzazate: Riad Dar Chamaa or similar.
• Taroudant: Riad Dar Zitoune or similar.
• Essaouira: Riad Mimouna or similar.
• Marrakech: Riad Passali or similar.
• Casablanca: Hotel Odysee Center or similar.
Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel. 
 
Extra Nights
Not available at check-out. 
Please note:
• If you are interested in booking additional nights accommodation pre or post tour, please wait until you receive your travel documentation approximately 6 weeks prior to departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel please be aware that you may be required to change rooms at the start/end of your tour. 
• Airport transfers are not included if you wish to arrive early or stay behind. 
  
Maximum Room Capacity
2 people. 
  
Child Policy
• No child discounts. Full price applies for all children travelling with their parents.
• Valid for Children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed. 
 
Triple Share
Not available.
 
Bedding Configuration
Twin or Double bedding (subject to availability). 
 
Adjoining / Interconnecting Rooms
Subject to availability and at the hotel's discretion. Please enquire on booking if you require this option. 
 

Minimum group size 6, maximum group size 16 per vehicle.
Please note: A small group tour is defined as a tour with no more than 20 travellers per vehicle. 
 
Optional Tours / Activities
• Day 14: Horse Drawn Carriage Ride - Approximately $120 USD per person (approximately $170 AUD).
• Day 14: Moroccan Dinner & Show - Approximately $140 - $195 USD (approximately $200 - $280 AUD) per person (depending on number of guests).
• Day 14: Marrakech Cooking Class - Approximately $70 USD per person.
Please note:
• Prices are based on per person, are subject to availability, time permitting and weather conditions, and are payable directly to the tour operator in the currency specified.
• Some tours require minimum numbers to operate. 

• Visa fees and requirements.
• Meals/beverages not stated in the itinerary.
• Recommended gratuities/tipping: $5 USD per person per day.
• Optional activities/tours.
• Personal expenses.
• Travel insurance.

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group.  
 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined.  
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Morocco
Morocco's climate is very diverse, varying with the season and region. The country is mostly dry with high temperatures in summer (June - August) and a cooler climate in the mountains. In spring and Autumn (September - November and March-May), the cities are warm to hot (maximum daytime temperatures around 25 - 30°C) with pleasantly cool nights. In the desert, the sun is strong and the nights can be cold. In the mountains, the air is cool and nights are cold. In winter January and February, the temperature goes from 20°C in the daytime to 9°C at night.
 
FLIGHTS
Seat Selection & Frequent Flyer Points
At TripADeal we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information. 
 
Passport Validity
Customers are required to provide valid passport details either at the time of purchase, or no later than 45 days prior to departure date. Failure to do so may result in cancellation of the booking. In this instance customers will be responsible for any costs and fees incurred.

COACH TOUR
Meals
Daily breakfast is included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements.
Please note: We will do our best to meet your requests/requirements, however cannot guarantee that we will always be able to. 
 
Luggage
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and offloading of the luggage from the coach.
 
OTHER
Fitness Level Required/Mobility
Our vehicles are not equipped with wheelchair access, so unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 
Please note: A general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel. 
 
Gratuities/Tipping
Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is $5 USD per person per day. This covers the guide/leader and the driver, and will be collected whilst on tour. Tipping for all services provided on tour is always a matter of personal discretion, however please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request. 
 
Sightseeing
Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or an similar activity will be offered in its place (subject to availability). 
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions in regards to shopping for further information. 

A tourist visa for Morocco is not required for stays up to 90 days if travelling on an Australian passport.
Important: Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering. 
Please note: Passengers who are not Australian citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.  

Voluntary Changes 
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket, date/accommodation changes or a Purchase Confirmation reissue.
Changes - $100.00 per booking + any additional charges applied by the airline/accommodation/other travel provider. 
  
Name Changes Due To Passenger Error
If the incorrect name has been advised to TripADeal, charges of $100 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel provider. 
  
Supplier Fees
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event, TripADeal is unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.