Discover Kenya & Tanzania

• Return international full-service flights (economy class), departure city surcharges may apply
• One-way internal flight (economy class) from Arusha, Tanzania to Zanzibar, Tanzania

• 8 nights of lodge and camp accommodation while on safari
• 5 nights of quality hotel accommodation

• Enjoy 30 meals including daily breakfast

• Enjoy small group touring
• National park entrance fees
• Qualified safari field rangers and trackers
• English-speaking tour leader (Day 4 to 12)
• Airline taxes and surcharges

• Transportation by air-conditioned private vehicles and open-air 4x4 safari vehicles

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline (see checkout for details)

Today depart from Australia (or New Zealand) for Nairobi, Kenya.

Please note:
• Due to flight scheduling and availability, some departures may occur on Day 0. Affected customers must be at the airport the night before. Flight times will be indicated on your final documents at least 4 - 6 weeks prior to departure.
• Due to flight scheduling and availability, some departures may also occur on day 2 and arrive on Day 2.

Meals included: In-Flight

Upon arrival in Nairobi, be met and transferred to the hotel. Enjoy the afternoon at leisure, relax in the hotel or explore the capital city.

Please note: Check-in time is 14:00, and if you arrive early you will be welcome to store your luggage and make use of common areas before check in.

Overnight: Panari Hotel, Nairobi

Meals included: None

Today enjoy a full day at leisure in Kenya’s capital. Alternatively, you may choose to take part in an optional tour (not included).

Optional Activity: David Sheldrick Wildlife Trust Visit - $120 AUD per person
This morning travel to the David Sheldrick Wildlife Trust, which is situated on the outskirts of Nairobi (approx. 45mins). The Sanctuary is run by Angela Sheldrick and is set in the grounds of her late mother’s, Dame Daphne Sheldrick, house. Here, you will see the orphaned animals and meet the people who handle and care for these animals. It’s an interesting excursion and the team who run the orphanage are always willing to spend time answering any questions you may have. Upon completion, return to the hotel or city centre (lunch not included). Visiting times are between 11:00am and 12:00pm daily. Inclusions: Return transfers with English speaking driver and entrance fees.

Optional Activity: Half Day Out Of Africa Experience - $160 AUD per person
Follow in the footsteps of Karen Blixen as you travel towards the Ngong Hills, you feel swept immediately onto the film set of Out of Africa the moment you arrive. The old colonial farmhouse is simple, housing a few items that Karen Blixen chose and once enjoyed herself. There are also the colourful gardens to explore, where several old coffee machines have laid untouched for decades. From here visit the Giraffe Centre, where the highly endangered Rothschild giraffe lives in peace. With an elevated viewing-cum-feeding platform. (Approx. 2.00PM - 6.00PM)

Overnight: Panari Hotel, Nairobi

Meals included: Breakfast

After breakfast, journey towards Kenya’s fertile highlands and head down the rift escarpment on the road built by Italian prisoners of war during World War II. On the way, spot the charming chapel built at the foot of the escarpment. Pass the impressive Longonot earth satellite station as you head across the valley to Narok; continue your travels across acres of wheat and barley, before reaching the Masai Mara in time for lunch. Following lunch, set off on your first game drive, returning to the camp as the sun sets.

Enkorok Mara Tented Camp
This is an exclusive tented camp for those who want a true and wild experience. The camp is situated within the Masai Mara Ecosystem and on the banks of Ololaimutia River which is a watering point for most of the wild animals especially elephants, buffalos, antelopes etc. Masai Mara the new seventh wonder of the modern world is famous for the migration of wildebeests. Enjoy the buffet meals, either in the dining or under the shade of indigenous trees. The culinary affair is indeed one to delight the senses.

Overnight: Enkorok Mara Camp

Meals included: Breakfast; Lunch; Dinner

Following an early breakfast, depart on a morning game drive, returning to the camp mid-morning. After lunch, and perhaps a siesta, set off on another game drive, returning to the lodge as the sun sets.

Optional Activity: Early Morning Hot Air Balloon Safari - $720 per person
Please note: guests choosing the Hot Air Balloon Safari will not be able to join the early morning game drive.

Overnight: Enkorok Mara Camp

Meals included: Breakfast; Lunch; Dinner

Leaving the Masai Mara after breakfast, travel across the ‘breadbasket’ of Kenya, where acres of wheat and barley litter the landscape as you head north to Narok, the district headquarters of this part of Maasai land. Now travel across the vast plains on the floor of the Rift Valley, keeping an eye out for herds of giraffes and gazelle as you head up the Mai -Mahiu, before arriving at your lodge at Lake Naivasha around lunchtime. Following lunch, nature walk, looking and learning about the birdlife, plant and insect life. Return to the lodge for dinner and overnight.

Optional Activity: Lake Naivasha Boat Ride – $55 per person

Lake Naivasha Crescent Camp
Lake Naivasha Crescent Camp is located on the shores of a freshwater lake in Kenya. 90 minutes drive North West of Nairobi, outside the Naivasha Town along Moi South road. Naivasha is where the famous Crescent Bird is commonly found. The accommodation has a capacity of 20 Luxury tents. All the tents have en-suite bathrooms with hot and cold running water with flushing toilets. The Camp has an onsite restaurant that serves local and international buffet options which guests can enjoy.

Overnight: Lake Naivasha Crescent Camp

Meals included: Breakfast; Lunch; Dinner

Following an early breakfast, proceed to Nairobi for an early lunch or a picnic lunch dependent on road conditions and continue south towards Amboseli, arriving at your camp by late afternoon. Enjoy the rest of the afternoon at leisure in the camp.

Kibo Camp
Kibo Safari Camp is a luxury tented camp in Amboseli National Park in Kenya at the foot of Mount Kilimanjaro, the highest mountain in Africa. Kibo Safari Camp has 73 self-contained tents for single, double, triple and family accommodation. The beds have been custom designed and locally made using bush logs and will ensure a good night’s sleep! All tents have flush toilets, showers, and wash basins. You can enjoy your shower as you like: bubbling hot or refreshing cold. Kibo Safari Camp will be your home away from home!

Overnight: Kibo Camp

Meals included: Breakfast; Lunch; Dinner

After breakfast, depart for a full day game drive; later enjoy a picnic lunch. Return to the lodge by around 4pm, allowing time to unwind in your room or lounge, or even take a quick dip in the pool before dinner.

Overnight: Kibo Camp

Meals included: Breakfast; Lunch; Dinner

After breakfast, depart the camp and continue south to the Namanga border, which is the main crossing point from Kenya into Tanzania. Clear customs and immigration formalities and then be met by Ranger Safaris driver guide for the transfer to Arusha where lunch is provided. This afternoon take the safari vehicle and continue by road to the camp located on the border of Tarangire National Park close to Lake Burunge. Arrive in time for dinner.

Sangaiwe Tented Lodge
Situated in sparsely populated farmland (sesame seeds, cotton and maize are grown in the surrounding area) on forty acres of untouched community land, Sangaiwe Tented Lodge offers a peaceful setting to relax after a busy safari day. Sit on the deck of your tent and enjoy the uninterrupted views over Lake Burungi to the Great Rift Valley escarpment beyond. Accommodation is in beautifully constructed tented rooms set on wooden platforms with a solid attached bath, toilet and dressing area.

Overnight: Sangaiwe Tented Camp

Meals included: Breakfast; Lunch; Dinner

After breakfast, depart the camp and enter the Tarangire National Park for a morning of game viewing. Return to the camp for lunch. In the afternoon head North and pass Lake Manyara, climbing the Great Rift valley and continuing to the town of Karatu where the next lodge is located close to the Ngorongoro Conservation Area park gate. Arrive in time for dinner.

Country Lodge
Country Lodge Karatu symbolizes simple country comforts, providing pleasant lodging in the heart of Tanzania’s rich and scenic highlands. The rooms are tastefully furnished with soft lighting, inviting and comfortable beds, mosquito netting, bedside tables and lamps. On chilly nights in our highland setting, request your fireplace be lit and return from dinner to glowing warmth. Relax on the comfortable veranda furniture and enjoy the lush grounds, watch the sun rise or set before heading out on your safari or retiring to the main lodge.

Overnight: Country Lodge Karatu or Karatu Simba Lodge

Meals included: Breakfast; Lunch; Dinner

A highlight awaits you this morning as you depart to explore what is commonly referred to as the World’s largest wildlife zoo. After breakfast, descend with a picnic lunch through the early morning mists and 2,000 feet into the crater. Ngorongoro Crater is the World’s largest intact volcanic caldera. Due to its size and diversity, the crater floor comprises several distinct areas, ranging from forest, swamps, lakes and springs, to open grassland and some sandy dunes. It’s an awesome wildlife experience. A picnic lunch is served overlooking a small lake populated with hippos. Return to the lodge in the late afternoon.

Overnight: Country Lodge Karatu or Karatu Simba Lodge

Meals included: Breakfast; Lunch; Dinner

Depart after breakfast with a picnic lunch and head South east to Arusha. The journey will pass through the Masai Steppe filled with many picturesque African villages as well as maize, coffee and banana plantations. On arrival in Arusha be transferred to Arusha Airport for a Flight Link scheduled flight to Zanzibar departing at 1300 hrs and arriving at 1420 hrs. On arrival be met with a transfer vehicle and transferred to the hotel where the remainder of the day will be at leisure.

Golden Tulip Beach Resort
Set in Zanzibar Region, 4.3 miles from Stone Town, Golden Tulip Zanzibar Resort features a year-round outdoor pool. Each room has modern decor, is air conditioned and features a flat-screen TV with satellite channels. The Golden Tulip Zanzibar Resort features a restaurant on site. Both buffet-style and a la carte dining options are available or BBQ facilities are available at a surcharge.

Overnight: Golden Tulip Beach Resort, Zanzibar, or similar

Meals included: Breakfast; Lunch

Enjoy a full day at leisure and make use of the beautiful resort. Optional activities and excursions can be booked directly with the island representative at an additional cost.

Overnight: Golden Tulip Beach Resort, Zanzibar, or similar

Meals included: Breakfast

Enjoy a free day at leisure, take a dip in the pool or explore the white sandy beaches and crystal clear waters.

Overnight: Golden Tulip Beach Resort, Zanzibar, or similar

Meals included: Breakfast

This morning, please check out and be transferred to Zanzibar airport for your return flight back to Australia (or New Zealand).

Please note:
• A packed breakfast can be requested for travellers with an early departure.
• Some flights may not depart until this afternoon/evening. Luggage storage facilities will be available at the hotel after check out so you may relax and make use of the resort's common areas prior to transferring to the airport.

Meals included: Breakfast; In-Flight

Please note: Some customers may arrive +1 day.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY

Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated).

Travel offer is valid for travel on selected dates until the 18th November 2024

This travel offer is priced for one person based on twin share. 

Single Traveller Supplement

For solo travellers, a mandatory single supplement of $1200.00 applies. 

Departure Dates 

2024

February: 26

March: 18

April: 08

May: 20

June: *03

August: *12

September: **23

October: *14

November: 18  

Please note: See checkout for live dates and availability.

Surcharges

Please note: 

• Dates/months with a * incur a peak season surcharge of $500 per person

• Dates/months with a ** incur a peak season surcharge of $1,100 per person

Departure Cities

*Sydney, Melbourne, *Brisbane, *Adelaide, Perth or *Auckland

Departure City Surcharges

Sydney: $300 per person

Brisbane or Adelaide: $400 per person

Auckland: $500 per person

Full-Service Airline(s) Used

Emirates, Qatar Airways, Turkish Airlines, Kenya Airways, Air Tanzania, Precision Air and partners (subject to availability).

Guaranteed Airline surcharge  

• Cabin Class: Economy Class

• Emirates: $300 per person 

• Qatar: $500 per person 

Please note: 

• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost cost will be refunded.

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration. 

Please note: One-way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Arrive early in Nairobi

$300 - $700 per person

(only available for purchases over the phone)

High season dates range up to $700 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• A high season arrive early can be purchased for up to $xxx per person, subject to availability.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

01/12/2023 - 09/02/2024

18/03/2024 - 30/04/2024

01/06/2024 - 14/08/2024

23/09/2024 - 20/10/2024

06/12/2024 - 31/01/2025

Stay behind in Zanzibar

$300 - $700 per person

(only available for purchases over the phone)

High season dates: up to $700 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• A high season stay behind can be purchased for up to $700 per person, subject to availability.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

01/12/2023 - 09/02/2024

18/03/2024 - 30/04/2024

01/06/2024 - 14/08/2024

23/09/2024 - 20/10/2024

06/12/2024 - 31/01/2025

Stopover Packages

* Dubai

Twin share: $1,000 per person/one way

Solo Traveller: $1,500 one way

* Doha

Twin share: $1,000 per person/one way

Solo Traveller: $1,500 one way

Includes:

• 2 Nights in 4-star accommodation

• Daily breakfast

• Return airport transfers 

Please note: 

• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used

• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind

• Stopover packages are subject to availability.

• Blackout dates apply to flights departing between the below date ranges:

2024

Doha Grand Prix: 28 November to 2nd December 2024

Doha MotoGP: November 2024 (TBC for dates)

Abu Dhabi Grand Prix (for Dubai): 04 December to 10 December 2024

*F1 Calendar 2024 - https://www.formula1.com/en/latest/article.formula-1-announces-calendar-for-2024.XL3c5Cxi0ZOQzPrUu5izL.html

Flight Class Upgrades

Business Class: For pricing, please refer to the payment cart at checkout.

Please note: 

• Flight upgrades are subject to availability. If we are unable to fulfil your request, the upgrade cost will be refunded.

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

Accommodation Used

3-5 star (self-rated)

Nairobi: Panari Hotel, Nairobi

Masai Mara: Enkorok Mara Camp

Lake Naivasha: Lake Naivasha Crescent Camp 

Amboseli National Park: Kibo Safari Camp 

Tarangire National Park: Sangaiwe Tented Lodge

Karatu: Country Lodge or Karatu Simba Lodge

Zanzibar: Golden Tulip Beach Resort 

Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel.

Extra Nights

Not available.

Maximum Room Capacity

2 People

Child Policy

- No child discounts. Full price applies for all children travelling with their parents.

- Valid for Children 12 years old and over.

Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed.

Triple Share

Not Available 

Bedding Configuration

Double or twin share (subject to availability).

Minimum group size 4, maximum group size 12 per vehicle.

Optional Tours / Activities

Day 3: David Sheldrick Wildlife Trust Visit - $120 per person

Day 3: Half Day Out Of Africa Experience - $160 per person

Day 5: Masai Mara Balloon Safari - $720 per person

Day 6: Boat ride on Lake Naivasha - $55 per person

Please note:

- The optional tours listed above must be purchased on checkout or over the phone prior to submitting your passenger information form (subject to availability) 

- Some tours require minimum numbers to operate.

- Visa fees and requirements (A tourist visa for Kenya and Tanzania is a strict requirement if travelling on an Australian passport)

- Meals/beverages not stated in the itinerary 

- Recommended gratuities/tipping: approx. $10 USD per person/per day whilst touring

- Airport Taxes for Domestic Flights

- Optional activities/tours

- Personal expenses

- Travel insurance (Mandatory)

Please note: A comprehensive travel Insurance policy must be organised BEFORE all details can be finalised.

KENYA LUGGAGE RESTRICTIONS

Due to limited luggage space in vehicles, suitcases are unsuitable for scheduled road safaris. We recommend luggage packed in inexpensive barrel/sausage bags or soft sided bags not exceeding 15kgs and 65x46 cm.

TANZANIA AIRPORT AUTHORITY SECURITY LEVY

The Tanzania Airport Authority (TAA) has introduced a security levy to be imposed on passengers boarding aircraft at domestic and international airports within Tanzania. 

The new fee of TZS 5,000 (US$2) for those boarding domestic flights and US$5 for those on international flights will be used for enhancement of airport security through installation of high-tech equipment and safety services, including perimeter fences and state-of-the-art scanning machines to improve detection. Over time, it should hopefully reduce the occasions for those often intrusive body searches on travellers. The security levy will affect both foreign and domestic travellers booked with airlines flying in and out of Tanzania.

TOUR GUIDE VS. TOUR LEADER

Tour Guide: 

Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group. 

Tour Leader: 

An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES

Kenya:

The climate of Kenya varies by location, from mostly cool every day, to always warm/hot. The interior of Kenya has an arid climate, is nearly devoid of rainfall, and temperature swings widely according to the general time of the day/night. For many areas of Kenya, the daytime temperature rises about 12°C almost every day.

Tanzania: 

From July to August, Tanzania’s weather is generally the coolest, the sunniest and the driest. June is a good month almost everywhere, but in the north-east the long rains can linger on until this month. September is also a good month, but at lower elevations the days can be hot. In October, the season of the short rains begins in the north, though in the first half of the month there is usually little rain, however, it can get hot at low altitudes. In November rain tends to fall overnight, this is an ideal month for nature lovers as the land blooms. 

Zanzibar:

Just south of the equator, Zanzibar's weather pattern follows that of Tanzania very closely although always tends to be a little more humid and occasional rain in the dry season is less uncommon than in the heart of the mainland Tanzania. Generally, the main rainy season, or the 'long rains', last during March, April and May. The humidity is high and daily temperatures reach the low-mid 30°s.The long dry season, when rainfall is fairly unusual, lasts throughout June, July, August, September and October. Temperatures vary hugely with altitude and location, but it's usually fine, clear sky and sunny weather it's a great time to visit Zanzibar. During November and December there's another rainy season: the 'short rains'. These are much lighter than the main rains and less reliable.

FLIGHTS

Seat Selection & Frequent Flyer Points:

At Qantas Tours we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.

Passport Validity:

Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.

TOUR

Meals:

30 meals are included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Qantas Tours of any dietary requests/requirements. 

Please note; we will do our best to meet your requests/requirements, however, cannot guarantee that we will always be able to.

Luggage:

- Customers should bring only soft sided bags

- Due to limited luggage space in vehicles, suitcases are unsuitable for scheduled road safaris.

We recommend luggage packed in inexpensive barrel/sausage bags or soft sided bags not

exceeding 15kgs and 65x46 cm.

- Excess luggage can be handed over to the representative at time of briefing. It will be

handed over to you on your return from safari. Additional costs may apply to pick up drop off luggage at specific points.

- You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from vehicles to the accommodation and back. The driver will assist with the uploading and off-loading of the luggage from the vehicles.

OTHER

Fitness Level Required / Mobility:

Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 

Please note: a general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.

Yellow Fever:

A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home.

It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.

Gratuities / Tipping:

Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is $10USD per person per day. This covers the guide/leader and the driver and will be collected whilst on tour. 

Tipping for all services provided on tour is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.

Sightseeing:

Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or similar activity will be offered in its place (subject to availability).

Shopping: (International)

Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts. 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

Please refer to our Terms and Conditions in regards to shopping for further information.

A tourist visa is a strict requirement when travelling to Kenya on an Australian Passport. The current price is $51 USD for a single entry visa but is subject to change at short notice. Find more information at http://evisa.go.ke/evisa-types.html

Tanzania

A tourist visa is a strict requirement when travelling to Tanzania on an Australian Passport. More information may be found at http://www.tanzaniaconsul.com/

Important: Please start arranging your visa at least 3 weeks prior to departure to account for any delays due to consulate operating hours.

Important: Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: Passengers who are not Australian citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the Qantas Tour you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.