Giraffes and Mt Kilimanjaro
Sunrise in Masai Mara
Amboseli National Park
Bamburi Beach, Mombasa
Lion in Amboseli National Park
Camels on the beach at Bamburi
Bamburi Beach Hotel
Giraffes with Mt Kilimanjaro in the background
Yellow baboon
Elephants in Amboseli
Warthogs crossing the road
Optional: Hot air ballooning over Masai Mara
Grey crowned crane
An elephant in Amboseli
Bamburi near Mombasa
A pride of lions
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Kenya Wildlife Safari

Operated by TripADeal
Nairobi, Bamburi & more
Seek out lions & giraffes in the Masai Mara Reserve
Relax on the beaches of Bamburi near Mombasa
Dates: 6 Mar - 20 Nov 2024
Earn & Use Qantas Points
Return international flights
11 nights accom. in hotel, lodge & tented camp
Train ride Mombasa to Nairobi
Enjoy 29 meals including all meals on safari


A herd of elephants lumbering through the grasslands, zebras at the waterhole, Mt Kilimanjaro like a sentinel in the distance… Kenya is a photographer’s dream come true. From the wilds of Masai Mara National Reserve to the sandy beaches of Bamburi near Mombasa, this 14 day bucket list tour will showcase the diverse wildlife, beauty, and culture of Kenya like never before.

From the sprawling capital of Nairobi you’ll journey through Kenya’s fertile highlands and then deep into the iconic Masai Mara National Reserve - famous for its annual wildebeest migration. Seek out wild lions, zebras, buffalo and more on up to three safari game drives, then witness an astonishing array of colourful birdlife at UNESCO listed Lake Elmenteita. Experience the wonders of Amboseli National Park on safari, and see the dormant volcano of Mt Kilimanjaro (weather permitting). View animals grazing within the Taita Hills Wildlife Sanctuary, plant a tree to leave a lasting mark on Kenya, and then unwind on the beaches of Bamburi with two full days at leisure. Complete the trip with a high-speed train ride from Mombasa to Nairobi aboard the Madaraka Express.

This once-in-a-lifetime trip includes return flights; 11 nights in hotels, boutique lodges and tented camps; English-speaking driver/guide; qualified safari rangers; 29 meals and much more.

Tour Inclusions

  • Discover the highlights of magical Kenya
  • Explore the famed Masai Mara National Reserve on up to 3 safari drives
  • Search for lions, giraffes, cheetahs, impala and more
  • Depart for a guided walk on the shores of the lake looking and learning about the birdlife, plant life and insect life
  • Look for flamingos at UNESCO listed Lake Elmenteita
  • Experience a full day safari within the biodiverse Amboseli National Park
  • Witness the majesty of Mount Kilimanjaro (weather permitting)
  • Seek out wild animals on a game drive in Taita Hills Wildlife Sanctuary
  • Leave a lasting memory at the Sanctuary by planting a tree
  • Travel across the open plains of the Rift Valley
  • Relax on the beautiful beaches of Bamburi near Mombasa
  • Return international full-service flights (economy class), departure city surcharges may apply
  • 6 nights boutique lodge and tented camp accommodation
  • 5 nights quality hotel accommodation
  • Enjoy 29 meals including all meals on safari
  • National park fees and government taxes
  • Qualified safari field rangers and trackers
  • English-speaking driver/guide
  • Airline taxes and surcharges
  • Transportation by A/C and open-air 4x4 vehicles
  • 1-way Madaraka Express Train ride: Mombasa to Nairobi
  • Return airport transfers
  • Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
  • Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
  • Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
  • Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
  • Flight Upgrades: Upgrade to Business Class. (See checkout for details)
Day 1 Australia - Nairobi, Kenya

Today depart from Australia (or New Zealand) for Nairobi, Kenya.

Please note: Due to flight scheduling and availability, some customers may be required to depart on day 2, to arrive on day 2. Flight times will be indicated on your final documentation, which you will receive 4-6 weeks prior to departure.

Meals included: In-Flight

Day 2 Welcome to Nairobi

Welcome to Nairobi. Upon arrival, be met at the airport and transferred to your accommodation.

Overnight: Hilton Garden Inn JKIA, Nairobi

Meals included: None

Day 3 Nairobi - Masai Mara National Reserve (approx. 4.5 hours)

Today you will leave Nairobi, travelling through Kenya’s fertile highlands, head down the rift escarpment on the road built by Italian prisoners of war during World War II. On the way spot the charming chapel. Pass the impressive Longonot earth satellite station as you head across the valley to Narok; continue your travels across acres of wheat and barley, before reaching the Masai Mara in time for lunch. Following lunch, set off on your first game drive, returning to the camp as the sun sets.

Sentrim Mara is located in Maasai Mara Game Reserve, 3 km after Sekenani gate. The Mara Plains are teeming with wild animals such as lions, leopards, elephants, with a myriad of species including eagles, ostriches, storks, and more than 50 different, rhinos and buffalo, as well as wildebeest, zebra, giraffe, impala and Thomson's gazelle. The birdlife is also incredibly diverse, with a myriad of species including eagles, ostriches, storks, and more than 50 different birds of prey regularly sighted. It’s a nature lover's paradise.

Overnight: Sentrim Mara Camp, Masai Mara National Reserve 

Meals included: Breakfast; Lunch; Dinner

Day 4 Masai Mara National Reserve Morning & Afternoon Game Drive

Following an early breakfast, depart for a game drive, or take the opportunity to enjoy an optional early morning Balloon Safari (not Included).

After some down time, set off for another game drive in the afternoon. As the sun sets, return to the camp and settle back for an evening at leisure.

Optional Activity: Early Morning Hot Air Balloon Safari at $720 per person
Take off at dawn and gaze across the plains, abundant with rolling hills, rivers and grasslands. Keep your eyes open for wildlife - you may be able to spot giraffes, gazelle, elephants, hippos and much more. This incredible experience is a unique way of witnessing the daily rituals of wild animals in their natural habitat.
Please note: travellers choosing the Hot Air Balloon Safari will not be able to join the early morning game drive.

Overnight: Sentrim Mara Camp, Masai Mara National Reserve

Meals included: Breakfast; Lunch; Dinner

Day 5 Masai Mara - Lake Elmenteita (approx. 5 hours)

After breakfast, leave Masai Mara National Reserve and travel across the ‘breadbasket of Kenya' towards Narok, admiring the patchwork of wheat and barley fields that covers the landscape. Continue across the vast plains on the floor of the Rift Valley, keeping an eye out for herds of giraffe and gazelle as you head up the Mai -Mahiu, before arriving at your lodge at Lake Elementaita around midday. Following lunch, depart for a guided walk on the shores of the lake looking and learning about the birdlife, plant life and insect life. Return to the lodge in time for dinner.

Sentrim Elementaita Lodge is located on the shores of flamingos/pelicans fringed Lake Elementaita, which is situated about 120 Kilometers from Nairobi. If you are a bird lover and in search of African safari lodges, then the country lodge is the perfect place for you to experience one of the world’s largest ornithological spectacles.

Overnight: Sentrim Elementaita Lodge, Lake Elmenteita 

Meals included: Breakfast; Lunch; Dinner

Day 6 Lake Elmenteita - Amboseli National Park (approx. 6 hours)

After an early breakfast, proceed to Nairobi for lunch (or picnic lunch dependent on conditions) and continue south towards Amboseli, before arriving at your camp in the afternoon. 

Sentrim Amboseli Camp is located on the border of Amboseli National Park, near the Kimana Gate. The luxurious and comfortable tents are evenly spread out with a fantastic view of Mt Kilimanjaro. Frequently sighted species within the park include African bush elephants, Cape buffalo, impala, Masai lions, cheetahs, spotted hyenas, Masai giraffes, plains zebras, and blue wildebeest.

Overnight: Sentrim Amboseli Camp, Amboseli National Park 

Meals included: Breakfast; Lunch; Dinner

Day 7 Amboseli National Park Full Day Game Drive

Head out today for a full day game drive after breakfast, and enjoy a picnic lunch. In the late afternoon, return to the lodge where you will have time to unwind in your room or enjoy a swim in the pool before dinner.

Overnight: Sentrim Amboseli Camp, Amboseli National Park

Meals included: Breakfast; Lunch; Dinner

Day 8 Amboseli - Taita Hills Wildlife Sanctuary (approx. 4.5 hours)

After an early breakfast, take in your last view of Mt Kilimanjaro as you depart Amboseli. From here travel east past Tsavo National Park to the private Taita Hills Wildlife Sanctuary. The sanctuary covers an area of 110 square km and is home to cape buffalo, African bush elephant, African leopard, Masai lion, Tanzanian cheetah, Masai giraffe, zebra, hartebeest, impala, waterbuck, Thomson's gazelle, lesser kudu, and dik-dik - the world’s smallest antelope.

Arrive for lunch and then enjoy a game drive through the sanctuary. This afternoon take the opportunity to plant a tree and leave a lasting mark in the sanctuary. Continue to the lodge for dinner and enjoy game viewing over the watering hole with the floodlights.

Overnight: Sarova Salt Lick Game Lodge

Meals included: Breakfast; Lunch; Dinner

Day 9 Taita Hills Wildlife Sanctuary - Bamburi, Mombasa (approx. 6 hours)

Following an early breakfast, drive through the Sanctuary and join the main Nairobi to Mombasa highway and continue to Mombasa Town. Look forward to your new idyllic beachside setting. Arrive at your hotel for a late lunch, the remainder of the afternoon at leisure to make use of the resort facilities.

Overnight: Bamburi Beach Hotel, Bamburi Beach

Meals included: Breakfast; Lunch; Dinner

Day 10 Bamburi Beach, Mombasa

Enjoy a day at leisure to relax and make use of the hotel facilities. Enjoy the crystal clear waters and beach resort.

Overnight: Bamburi Beach Hotel, Bamburi Beach

Meals included: Breakfast; Lunch; Dinner

Day 11 Bamburi Beach, Mombasa

Enjoy another day free at leisure, relax on the beach and bask in the sun.

Overnight: Bamburi Beach Hotel, Bamburi Beach

Meals included: Breakfast; Lunch; Dinner

Day 12 Bamburi Beach, Mombasa - Nairobi

Today, transfer to Mombasa Railway Station and board the Madaraka Express train to Nairobi in a First Class seat. This train departs at approximately 3.15pm and arrives in Nairobi at 8.15pm (5 hour trip). Upon arrival in Nairobi, you will be met and transferred to a hotel conveniently located near Nairobi airport. Enjoy an evening at leisure.

Overnight: Hilton Garden Inn JKIA, Nairobi

Meals included: Breakfast

Day 13 Nairobi, Kenya - Australia (or New Zealand)

This morning check out and transfer to Nairobi airport for your return flight.

A complimentary airport shuttle is provided by the hotel.

Meals included: Breakfast; In-Flight

Day 14 Arrive in Australia (or New Zealand)

Please note: some flights may arrive +1 day later due to flight scheduling.

Important Info

Booking information

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.


Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated).

Offer essentials 

Travel offer is valid for travel on selected dates until the 20 November 2024.
This travel offer is priced per person based on a twin share. 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $950 applies.
Departure Dates 
Feb: 21
March: 06^
April: 17
May: 22
June: 12*, 19*
July: 10*
August: 7*
September: 11*, 25*
October: 09, 16, 23
November: 06, 13, 20
Please note: See checkout for live dates and availability.
Dates/months with a ^ incur a high season surcharge of $150 per person
Dates/months with a ** incur a high season surcharge of $500 per person
Departure Cities
Sydney, Melbourne, *Brisbane, *Perth, *Adelaide or *Auckland 
Departure City Surcharges
*Brisbane, *Perth and *Adelaide: $300 per person
*Auckland: $600 per person


Full Service Airline(s) Used

Emirates, Qatar Airways, Qantas Airways, Turkish Airlines, Kenya Airways, Ethiopian Airlines, Air Tanzania, Precision Air and partners (subject to availability).

Please note: One way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 


  Arrive Early in Nairobi, Kenya
$300 per person (only available for purchases over the phone)
High season dates range up to $700 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• High season arrive early can be purchased for up to $700
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
01/12/2023 - 09/02/2024
18/03/2024 - 30/04/2024
01/06/2024 - 14/08/2024
23/09/2024 - 20/10/2024
06/12/2024 - 31/01/2025

Stay behind in Nairobi, Kenya
$300 per person (only available for purchases over the phone)
High season dates: up to $700 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
High season stay behind can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
01/12/2023 - 09/02/2024
18/03/2024 - 30/04/2024
01/06/2024 - 14/08/2024
23/09/2024 - 20/10/2024
06/12/2024 - 31/01/2025
Guaranteed Airline surcharge
• Cabin Class: Economy Class
• Emirates: $500 per person 
• Qatar Airways: $600 per person 
• Singapore Airlines: $850 per person 
Stopover Packages
* Singapore
Twin share: $1,200 per person/one way
Solo Traveller: $1,800 one way
* Doha
Twin share: $1,000 per person/one way
Solo Traveller: $1,500 one way
* Dubai
Twin share: $1,000 per person/one way
Solo Traveller: $1,500 one way
• 2 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
01/12/2023 - 09/02/2024
18/03/2024 - 30/04/2024
01/06/2024 - 14/08/2024
23/09/2024 - 20/10/2024
06/12/2024 - 31/01/2025
Stopover not available during the following dates:
Singapore Taylor Swift Concert: 01 - 10 March 2024
Singapore Grand Prix: September 2024
Doha Grand Prix: October 2024
Doha MotoGP: November 2024
Abu Dhabi Grand Prix (for Dubai): November 2024
Flight Class Upgrades
Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
Domestic Flight Information
Baggage allowance per person
1 x 20kg of checked baggage
1 x 7kg of carry on baggage


Accommodation Used
3-4 Star (self-rated)
Nairobi: Hilton Garden Inn JKIA
Masai Mara: Sentrim Mara Camp
Lake Elmenteita: Sentrim Elementaita Lodge
Amboseli National Park: Sentrim Amboseli Camp 
Taita Hills Wildlife Sanctuary: Sarova Salt Lick Game Lodge
Bamburi Beach: Bamburi Beach Hotel
Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel.
Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights accommodation pre or post tour, please wait until you receive your travel documentation approximately 6 weeks prior to departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel please be aware that you may be required to change rooms at the start/end of your tour. 
Maximum Room Capacity
2 people.
Child Policy
- No child discounts. Full price applies for all children travelling with their parents.
- Valid for Children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed.
Triple Share
Not Available 
Bedding Configuration
Double or Twin Beds (subject to availability).

General tour information

Minimum group size 4, maximum group size 14.
Optional Tours / Activities
Day 4: Masai Mara Balloon Safari with a bush breakfast at $720 per person
Please note:
- Prices are based on per person, are subject to availability, time permitting and weather conditions
- The optional tours listed above must be purchased on checkout or over the phone prior to submitting your passenger information form (subject to availability) 
- Some tours require minimum numbers to operate.


- Visa fees and requirements (A tourist visa is a strict requirement if travelling on an Australian passport)
- Meals/beverages not stated in the itinerary 
- Recommended gratuities/tipping: approx. $10 USD per person/per day whilst touring
- Optional activities/tours 
- Personal expenses
- Travel insurance (Strongly recommended)
- Filtered water will be provided in the safari vehicles. Travellers must bring their own reusable water bottle that can be refilled in the vehicle during the safari.

Other important information

Due to limited luggage space in vehicles, suitcases are unsuitable for scheduled road safaris. We recommend luggage packed in inexpensive barrel/sausage bags or soft sided bags not exceeding 15kgs and 65x46 cm.
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group. 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined. 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured. 
The climate is warm in Nairobi. It has a significant amount of rainfall during the year. This is true even for the driest month. The temperature here averages 19 °C. The average annual rainfall is 869 mm.
Mombasa has a tropical climate. The temperature here averages 26.7 °C. About 1196 mm of precipitation falls annually.
Seat Selection & Frequent Flyer Points
At Qantas Tours we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.
Passport Validity
Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.
29 meals are included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Qantas Tours of any dietary requests/requirements. 
Please note: we will do our best to meet your requests/requirements, however, cannot guarantee that we will always be able to.
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
Fitness Level Required / Mobility
Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 
Please note: a general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
Yellow Fever
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home. It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.
Gratuities / Tipping
- Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is $10USD per person per day. This covers the guide/leader and the driver and will be collected whilst on tour. 
- Tipping for all services provided on tour is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.
Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or similar activity will be offered in its place (subject to availability).
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions in regards to shopping for further information.


A tourist visa is a strict requirement when travelling to Kenya on an Australian passport. The current price is $51 USD for a single entry visa but is subject to change at short notice. Find more information here:
Please start arranging your visa at least 3 weeks prior to departure to account for any delays due to consulate operating hours.
Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: Passengers who are not Australian citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.

Schedule of fees

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the Qantas Tour you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.

Important information

You must be a Qantas Frequent Flyer member to earn points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.

To earn Qantas Points with Qantas Tours, Members will be required to provide a valid Frequent Flyer number and last name at checkout. Only the lead traveller, the primary contact for the booking, will earn 3 Qantas Points per AU$1 spent (including GST) on eligible holiday packages. Qantas Points will not be earned and cannot be redeemed on any amounts payable directly to the hotel. Conditions apply. Qantas Points will be credited to a member's account up to 8 weeks after tour completion. Qantas Points will not be earned on cancelled bookings.

In addition to the 3 Qantas Points per AU$1 spent, each Frequent Flyer member who enters their Qantas Frequent Flyer number into the booking will also earn Status Credits and Qantas Points on the flight component of the package. The amount you earn depends on your flights, the operating airline, fare class and member status. Find out how many Qantas Points you could earn on your next Qantas Tours flights with our online Points Calculator. Terms and conditions apply.


Points Plus Pay allows you to choose the number of Qantas Points you redeem above the minimum level of 4,000 and pay for the remainder of the booking value with an accepted payment method. TripADeal booking terms and conditions apply.