Wonders of Eastern Europe

• Return international full-service flights (economy class), departure city surcharges may apply

• 14 nights of 3 and 4-star hotel accommodation

• Enjoy daily breakfast

• English speaking tour leader and guide
  
• Parking and toll fees

• Transportation by private air-conditioned vehicles

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline (see checkout for details)

Today depart for Vienna, Austria!

Please note: Due to flight scheduling and availability, some departures may occur on Day 2 to arrive Day 2. Flight times will be indicated on your final documentation which you will receive prior to departure.

Meals included: In-Flight

Welcome to Vienna! Upon arrival be met by a tour representative and transferred to the hotel. Relax for the rest of the day.

Overnight: Ibis Styles Messe Prater, Vienna or similar

Meals included: None

After breakfast at the hotel, enjoy a half day guided tour of the city (entrances not included). You will follow the Ringstrasse, the central area where the Opera, the historic Art Museum, Parliament, the City Hall, University, and National Theatre are located. You will also see the Prater neighbourhood with its panoramic Ferris wheel, and perhaps Vienna’s most famous attraction – St. Stephen’s Cathedral. Enjoy the remainder of the day at leisure in the Imperial Capital city of Austria.

Overnight: Ibis Styles Messe Prater, Vienna or similar

Meals included: Breakfast

Today, depart for an orientation tour of Bratislava, the capital of Slovakia, with your Tour Leader. See the Gothic Cathedral, the Archbishop Palace, the Opera, the Tower of St. Michael and more. Afterwards walk through the main square before continuing to the Bratislava Castle, perched atop a hill providing beautiful views of the city below. This afternoon continue to Prague after an approximately 410km travel day where you will stay overnight.

Overnight: Hotel Royal Prague, or similar

Meals included: Breakfast

After breakfast at the hotel, join your local guide for a half day tour of the city (entrances not included). Visit the Hradcany Borough (the Castle district) where you will see the Royal Castle “Hrad”, the “Zlata Ulicka” (Golden Street) and the Gothic Cathedral of St Vitus. Afterwards, visit Mala Strana (Lesser Town) where you will then see St Nicholas Church, a masterpiece of baroque art. Enjoy the afternoon at leisure to discover the ‘City of the Hundred Spires’. Perhaps try some of the Czech Republic’s famous beer at one of the many traditional pubs serving a variety of different ales and local gastronomy.

Overnight: Hotel Royal Prague, or similar

Meals included: Breakfast

After breakfast continue your journey to Wroclaw, a city on the Oder River in western Poland. It’s known for its Market Square, lined with elegant townhouses and featuring a beautiful fountain. In the afternoon, after an approximately 330km travel day, enjoy a panoramic tour with your tour Leader of the historical centre of Wroclaw (entrances not included). See the Market Square in the Old Town, City Hall and the Gothic Church of Our Lady.

Overnight: Q Hotel Plus Wroclaw, or similar

Meals included: Breakfast

After breakfast, depart to the capital of Poland, Warsaw, on an approximately 350km travel day. Rising from the destruction caused by WWII, the city has been completely rebuilt using old paintings, maps and even people’s memories. Upon arrival, enjoy a panoramic tour with your tour Leader of the Old town’s Market square, Krakowskie Przedmieście Boulevard, Chopin’s monument and the Belvedere Palace.

Overnight: Hotel Ibis Styles Warsaw City, or similar

Meals included: Breakfast

Today enjoy a day at leisure in the beautiful city of Warsaw. Today Warsaw is considered an ‘Alpha’ global city, a major international tourist destination and significant cultural, political and economic hub. The diverse architecture reflects the city’s long, turbulent history, from Gothic churches and neoclassical palaces to Soviet-era blocks and modern skyscrapers.

Overnight: Hotel Ibis Styles Warsaw City, or similar

Meals included: Breakfast

This morning, continue to Czestochowa. The city is known for the famous Pauline Monastery of Jasna Góra (entrance and local tour guide included), which is home to the Black Madonna painting, a shrine to the Virgin Mary. Every year, millions of pilgrims from all over the world come to Częstochowa to see it. Afterwards, depart to Krakow for the night after an approximately 560km travel day.

Overnight: Hotel Ibis Krakow Centrum, or similar

Meals included: Breakfast

Today, explore Krakow at leisure. The city's medieval old town is one of the finest in Europe. Check out the youthful restaurants, bars and cultural hangouts. Take a walk through the historic Jewish Quarter of Kazimierz before walking along Wisla River or discover Krakow's Main Square, St Mary’s Basilica, St Florian's Gate and much more.

Overnight: Hotel Ibis Krakow Centrum, or similar

Meals included: Breakfast

After breakfast at the hotel, travel to Auschwitz for a guided tour of the largest Nazi concentration camp, built and operated by the Third Reich, annexed by Nazi Germany during World War II. Afterwards, continue to Budapest, the capital of Hungary for the night after an approximately 530km travel day.

Overnight: Hotel Mercure Budapest Buda, or similar

Meals included: Breakfast

Today enjoy a half day tour with a local guide of Budapest, starting in the Buda side of the city (entrances not included). See the Buda Castle, Saint Matthias Church, the Fisherman's Bastion and more. Afterwards visit the Pest side of the city. Here you will see the stunning Royal Palace and the Citadel. Enjoy the rest of the day free at leisure.

Overnight: Hotel Mercure Budapest Buda, or similar

Meals included: Breakfast

Today depart to Romania’s Cluj-Napoca, the unofficial capital of the Transylvania region. It's home to universities, vibrant nightlife and an energetic multicultural environment. Upon arrival enjoy the afternoon at leisure after an approximately 416km travel day.

Overnight: Hotel Ramada, Cluj-Napoca or similar

Meals included: Breakfast

Enjoy breakfast before leaving Cluj-Napoca for Brasov in the Carpathian Mountains of southern Transylvania. The city is home to Bran Castle, better known as ‘Dracula’s Castle’ (entrance not included). Enjoy a walking tour with your tour leader of the main attractions of this medieval city. See the narrow Rope Street, The Black Church, The First Romanian School, and the District of Schei, the old Romanian district on an approximately 270km travel day.

Overnight: Hotel Ramada, Brasov or similar

Meals included: Breakfast

After breakfast, continue to Bucharest - the capital of Romania, which used to be called ‘Little Paris’. Upon arrival meet a local guide for a half day tour of this amazing city. The panoramic tour includes the University Square, the Patriarchal Church, the Stavropoleos Monastery and the Parliament building (entrances not included). Enjoy the rest of the day at leisure after an approximately 180km travel day. You may like to visit the Arcul de Triumf (identical to the Arc de Triomphe from Paris) or Lipscani, the old town of Bucharest.

Overnight: Hotel Mercure Bucharest or similar

Meals included: Breakfast

Today at the appropriate time you will be transferred to the airport for the return flight back to Australia.

Please note: If your flight departs early, breakfast will be arranged for pick up from the hotel reception the night before.

Meals included: Breakfast; In-Flight

Please note: Due to flight scheduling and availability, some flights may arrive in Australia +1 day.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY

Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated).

Travel offer is valid for travel on selected dates until the 5th November 2024.
 
This travel offer is price for one person based on twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $1300 applies. 
 
Departure Dates 
2024
March: **5
May: *7
August: ^6
September: 3
October: 10
November: 5
Please note: See checkout for live dates and availability.
 
Surcharges
Please note:
• Dates/months with a * incur a peak flight high season surcharge of $250 per person.
• Dates/months with a ** incur a peak flight high season surcharge of $450 per person.
• Dates/months with a ^ incur a peak flight high season surcharge of $600 per person.
 
Departure Cities
Sydney, Melbourne, Perth *Brisbane, *Adelaide or *Auckland (New Zealand).
 
Departure City Surcharges
Brisbane or Adelaide: $100 per person
Auckland: $470 per person

Full Service Airline(s) Used
Etihad Airways, Emirates, Qatar Airways, Singapore Airlines, Qantas Airways, Lufthansa, Swiss Airways, Austrian Airlines, KLM, Air France and airline partners (subject to availability).
Please note: One way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 
 
Guaranteed Airline surcharge
• Cabin Class: Economy Class
• Singapore AIrlines: $500 per person 
• Qatar: $500 per person 
• Emirates: $500 per person
Please note: 
• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Guaranteed airline refers to the marketing carrier and could include codeshare partners.
   
Arrive early in Vienna, Austria
$300 per person, subject to availability
Please note:
• This fee does not include extra nights’ accommodation, meals, or airport transfers.
• Arrivals before your selected departure date can only be booked up to one month before check-in. Should you wish to arrive earlier, please contact Qantas Tours to request availability. *Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• Blackout dates apply to flights departing between the below date ranges:
* 16 June 2023 - 31 July 2023

* 21 August 2023 - 3 September 2023

* 15 September 2023 - 15 October 2023
* 6 December 2023 - 30 January 2024
* 18 April 2024 - 30 April 2024
* 1 June 2024 - 14 August 2024
* 23 September 2024 - 20 October 2024
* 6 December 2024 - 31 January 2025 
  
Stay behind in Bucharest, Romania 
$300 per person, subject to availability
Please note:
• This fee does not include extra nights’ accommodation, meals, or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact Qantas Tours to request availability. *Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• Blackout dates apply to flights departing between the below date ranges:
* 16 June 2023 - 31 July 2023

* 21 August 2023 - 3 September 2023

* 15 September 2023 - 15 October 2023

* 6 December 2023 - 30 January 2024
* 18 April 2024 - 30 April 2024
* 1 June 2024 - 14 August 2024
* 23 September 2024 - 20 October 2024
* 6 December 2024 - 31 January 2025
  
Stopover Packages
Twin share: $1000 per person/one way
Solo Traveller: $2000 one way
Locations:
* Dubai
* Singapore
Includes:
• 2 Nights in premium accommodation
• Daily breakfast
• Return airport transfers 
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind
• Stopover packages are subject to availability.
• Dubai stopover is not available on and including the weekend of Friday - Monday inclusive 2024 Dubai Grand Prix Dates *Yet to be released*
• Doha Stopover is not available from the 6 - 8 October 2023, and on the weekend Friday to Monday inclusive of the 2024 Grand Prix Dates *Yet to be released*
• Abu Dhabi Stopover is not available from the 24 - 26 November 2023, and on the weekend Friday to Monday inclusive of the 2024 Grand Prix Dates *Yet to be released*
• Singapore Stopover is not available from the 15 - 17 September 2023, and on the weekend Friday to Monday inclusive of the 2024 Singapore Grand Prix Dates *Yet to be released*
• An outbound stopover ONLY may be chosen; due to the airline used.
• Blackout dates apply to flights departing between the below date ranges:
* 16 June 2023 - 31 July 2023

* 21 August 2023 - 3 September 2023

* 15 September 2023 - 15 October 2023

* 6 December 2023 - 30 January 2024
* 11 March 2024 - 9 April 2024
* 18 April 2024 - 30 April 2024
* 1 June 2024 - 14 August 2024
* 23 September 2024 - 20 October 2024
* 6 December 2024 - 31 January 2025
 
Flight Class Upgrades
• Business Class (international sector only): For pricing, please refer to the payment cart upon checkout.
Please note: 
• All Business Class upgrades are subject to availability (if we are not able to fulfill your request the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed in a Business cabin; subject to aircraft configuration.

Accommodation Used
3-4 Star (self-rated)
• Vienna: Ibis Styles Messe Prater or similar
• Prague: Royal Hotel or similar
• Wroclaw: Q Hotel Plus, or similar
• Warsaw: Hotel Ibis Styles Warsaw City or similar
• Krakow: Hotel Ibis Krakow Centrum or similar
• Budapest: Mercure Budapest Buda or similar
• Cluj Napoca: Hotel Ramada or similar
• Brasov: Hotel Ramada Brasov or similar
• Bucharest: Hotel Mercure Bucharest or similar
Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel.
 
Extra Nights
Not available at check-out. 
 
Maximum Room Capacity
2 People (subject to availability).
 
Child Policy
• No child discounts. Full price applies for all children travelling with their parents.
• Valid for Children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed.
 
Bedding Configuration
Twin or Double bedding (subject to availability).
 
Adjoining / Interconnecting Rooms
Subject to availability and at the hotel's discretion. Please enquire on booking if you require this option.

Minimum group size 20, maximum group size 36 per vehicle.

• Visa fees and requirements
• Meals/beverages not stated in the itinerary 
• Recommended gratuities/tipping €5 per person, per day.
• Optional activities/tours
• Personal expenses
• Travel insurance

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group. 
 
Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Eastern Europe:
- March in Eastern Europe begins the springtime travel season. Easter markets, springtime festivals, landscaped old towns, and traditional farewell rituals to winter can be enjoyed during this hopeful, colourful month. While winter temperatures may linger, particularly in the northern countries, this time of year is good for those who prefer lower prices and thinner crowds
- May is known for mild temperatures that are ideal for sightseeing, with highs climbing to 21 degrees, however it is still a good idea to bring a lightweight rain coat. August is the middle of Summer, so expect hot and humid days with temperatures averaging 26 degrees. October in Eastern Europe brings an array of brilliant Autumn Colours. Expect a few crisp mornings, and be prepared to dress in layers.
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
At Qantas Tours we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.
 
Passport Validity:
Customers are required to provide valid passport details either at the time of purchase, or no later than 45 days prior to departure date. Failure to do so may result in cancellation of the booking. In this instance customers will be responsible for any costs and fees incurred.
 
COACH TOUR
Meals:
Daily breakfast is included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Qantas Tours of any dietary requests/requirements. Please note; we will do our best to meet your requests/requirements, however cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
 
OTHER
Fitness Level Required / Mobility:
Our vehicles are not equipped with wheelchair access, so unfortunately our tours are currently not suitable for wheelchair users and those less mobile. 
Please note: a general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Land
- Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 per person per day. This covers the guide/leader and the driver, and will be collected whilst on tour. 
- Tipping for all services provided on tour is always a matter of personal discretion, however please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.
 
Sightseeing:
Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or an similar activity will be offered in its place (subject to availability).
 
Shopping:
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions in regards to shopping for further information.

A tourist visa is not required in Europe for stays of up to 90 days if travelling on an Australian or New Zealand passport.
Please note: Passengers who are not Australian or New Zealand citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.
 
Important:
Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering.

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the Qantas Tour you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.