5 Star Christmas River Cruise

• Return international full-service flights (economy class), departure city surcharges may apply

• 6-night Rhine & Danube River Christmas cruise from Vienna to Nuremberg
• Sail aboard the 5-star ‘Amadeus Star’ or 'Amadeus Silver ll' ship
• Stay in an elegant large, outside river-view stateroom cabin
• 24-hour complimentary coffee, tea, hot chocolate and water onboard cruise
• Enjoy special onboard entertainment including music, talks and cooking demonstrations
• Free-flowing soft drinks, beer and wines from Europe’s famous wine regions with every lunch and dinner onboard
• Buffet breakfast, lunch, light lunch, dinner and midnight (late night) snack
• Enjoy a welcome cocktail, welcome dinner and Captain’s Gala Dinner
• Take advantage of complimentary onboard bicycles
• Bottled water replenished daily
• Complimentary state-of-the-art audio headsets for optional excursions
• Complimentary Wi-Fi

• 7 nights 4-star hotel accommodation

• Enjoy 24 meals including all gourmet meals onboard ship

• English speaking onboard Cruise Director, Tour Leader and Tour Guides
• Airline, port taxes and surcharges
• All local taxes, parking and checkpoint fees

• Transportation by private A/C vehicles

• Return airport and port transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
• Cabin Upgrades: Cabin upgrades are available (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)

Today depart for Budapest, Hungary.

Meals included: In-Flight

Upon arrival, you are met by your English-speaking tour guide and transferred to your hotel. Enjoy the remainder of the day at leisure.

Overnight: Novotel Budapest City or similar, Budapest

Meals included: None

After breakfast explore this amazing city on a half day guided tour. Budapest is separated by the Danube into two entities: Buda on one side with its hills and valleys, and Pest on the other with its flat expanse offering such a wonderful panoramic view of the Danube that it was listed as a World Cultural Heritage Site by UNESCO.

In the afternoon explore the city at leisure and its Christmas Markets. Budapest’s Christmas Markets are often considered among the most beautiful in Europe, attracting hundreds of thousands of visitors every year. From the main Christmas fair in Vörösmarty Square to the famous Advent Feast at St Stephen’s Basilica, visitors are spoiled for choice when it comes to finding fun and exciting holiday activities.

Overnight: Novotel Budapest City or similar, Budapest

Meals included: Breakfast

Today continue your journey to Bratislava, covering approximately 200 kilometres. Explore the Slovakian capital city where the 18th-century old town is known for its lively bars and cafes. Perched atop a hill, Bratislava Castle overlooks the old town and the Danube River. Take the time to embrace the city’s Christmas market.

Overnight: Hotel Crown Plaza or similar, Bratislava

Meals included: Breakfast

Discover the romantic city of Bratislava on a free day with impressive Gothic and Baroque buildings. Enjoy time at leisure to experience the city, which is dominated by the imposing Bratislava Castle high above the streets below.

The main location of the Bratislava Christmas Markets is located in Main Square, also known as Hlavnom námestí. Here, you’ll find dozens of cozy stalls selling Slovakian gifts and tasty specialties, along with a bright tree in the corner and a stage for various performances. The Christmas market at Bratislava Castle is a relative newcomer to the Bratislava Christmas Market scene, but its magical location in one of the city’s best known landmarks more than makes up for it. Plus, it has a view to die for!

Overnight: Hotel Crown Plaza or similar, Bratislava

Meals included: Breakfast

Today be transferred to the embarkation terminal to board the six-night Danube River Christmas cruise on the brand-new 5-star ‘MS Amadeus Star’. Boarding will take place from 16:00 today. You will have plenty of time to explore the festively decorated Amadeus ship, followed by a Welcome Cocktail with the onboard cruise management. Thereafter, you can savour your first culinary delights on board at a stylish welcome dinner, during which the chef will put you in an appropriately celebratory mood for the upcoming winter trip. The ship will remain docked in Vienna overnight.

Overnight: 5-Star Amadeus ship

Meals included: Breakfast; Dinner

There is much to see in Vienna, Austria’s capital city. Its artistic and intellectual legacy was shaped by residents including Mozart, Beethoven and Sigmund Freud. The city is also known for its imperial palaces, including Schonbrunn, the Habsburgs’ summer residence. In the Museumsquartier district, historic and contemporary buildings display work by Egon Schiele, Gustav Klimt and other artists. An optional morning city tour of Vienna (not included) will take you to the most beautiful sights and elegant buildings in Vienna.

Alternatively enjoy a visit to the magnificent Schönbrunn Palace, where an atmospheric Christmas market awaits you. Here, the pervasive pre-Christmas atmosphere and the aromas of lebkuchen (gingerbread) and roasted almonds combine in an unforgettable, authentic Advent experience. In the evening, an elegant captain’s Gala Dinner takes place on board, during which you can enjoy a wonderful Advent ambience.

Overnight: 5-Star Amadeus ship

Meals included: Breakfast; Lunch; Dinner

Wake up this morning to a wonderful view of one of the most beautiful landscape regions in Austria – the Wachau before disembarking the ship at 08:30.

Emmersdorf is the starting point for a trip (optional tour - not included) through this wintery region, which will include a visit to Melk Abbey, an Austrian Benedictine abbey and one of the world’s most famous monastic sites. The impressive Baroque abbey was built between 1702 and 1736. The abbey’s church and the impressive library with countless medieval manuscripts and frescos are particularly noteworthy. A guided tour takes you through the abbot’s chambers, along the imperator’s walk, through the marble hall, the balconies and the library.

Continue by coach to Dürnstein, one of the best-known wine villages in the Wachau. Situated in the heart of the magnificent valley, on the banks of the mighty river Danube, the charming town offers the unique combination of breathtaking scenery, traditional architecture and places of historic interest. A walk through the town allows you to appreciate its beauty before returning to the ship to enjoy a mug of hot mulled wine at the end of the tour. For those who take part in the optional excursion will rejoin the ship in Weißenkirchen.

The vessel will continue its journey to Passau, Austria at 14:00.

Overnight: 5-Star Amadeus ship

Meals included: Breakfast; Lunch; Dinner

Passau, a German city on the Austrian border, lies at the confluence of the Danube, Inn and Ilz rivers, and is known as the ‘Three Rivers City’. From 08:30 to 16:00, explore this town overlooked by the Veste Oberhaus, a 13th century hilltop fortress housing a city museum and observation tower. The old town below is known for its baroque architecture, including St. Stephen’s Cathedral, which features distinctive onion-domed towers and an organ with 17,974 pipes.

Make a visit to the beautiful Christmas Market of Passau, and enjoy passing through the charming old quarters and decorated city centre of Passau.

Overnight: 5-Star Amadeus ship

Meals included: Breakfast; Lunch; Dinner

This morning the ship docks at one of Germany’s most well preserved medieval cities at 09:00 until 21:00. Regensburg is located on the most northern point of the Danube River and is known for its UNESCO world heritage architecture from many different centuries. The 13th century Regensburg Cathedral, a twin-spired Gothic landmark, is home to the Regensburger Domspatzen choir, just one of the many highlights of this city.

Enjoy the beautiful and well known Christmas Market of Regensburg. The stalls and booths around the 500-year-old Neupfarr Church and in front of the classical columns of the former city guardhouse sell a glittering range of Christmas decorations, traditional Nativity crib scenes with carved figures, children’s toys and other very practical gifts. Alongside these stands with their works of art, other booths invite visitors to sample gingerbread and Christmas cookies and other mouth watering goodies.

Overnight: 5-Star Amadeus ship

Meals included: Breakfast; Lunch; Dinner

After lunch, you arrive in the Bavarian town of Roth at 13:00, where the optional city tour of Nuremberg departs from. You have the option of taking the tour or jumping back on board to cruise from Roth at 13:30 for a 17:00 arrival in Nuremberg.

On the optional Nuremberg tour, explore the romantic Christmas market and the most significant monuments and sights. The enticing smells of mulled wine and rum punch, roasted almonds, Nuremberg bratwurst and gingerbread fill the air. The ‘little town of wood and cloth’ will shine in the heart of Nuremberg’s Old Town and turn it into “Christmas City”. More than 180 market stands – all decorated for Christmas with fresh greens and lights – invite you to enjoy traditional Christmas ornaments of all shapes and sizes; the local gold-foil angel; ‘Zwetschgenmännla’ made of prunes; toys and games; and delicious holiday treats to eat and drink. Experience this one-of-a-kind atmosphere and enjoy the magic of the Christmas Market! In the early evening, return to your ship, which will be docked overnight in Nuremberg.

Overnight: 5-Star Amadeus ship

Meals included: Breakfast; Lunch; Dinner

After breakfast, disembark at 09:00 and be transferred to the capital city of Prague, covering approximately 300 kilometres. Upon arrival check in to the hotel and spend the rest of the day at leisure.

You can experience the beautiful Christmas markets of Prague. Some unique products that are available at the markets are Christmas ornaments, crafts, holiday decorations and traditional Czech Christmas cookies. Have the opportunity to taste some traditional Czech foods that are made fresh right in front of you. Hot wine (svařené víno or svařák), grog, and warm honey liquor called medovina come in handy in the cold weather (not included). Czech Christmas carols will also add to the festive atmosphere. If you decide to stay out after dark, you will be able to see the markets lit up beautifully by a terrific assortment of Christmas lights.

Overnight: Ibis Mala Strana or similar, Prague

Meals included: Breakfast

This morning, enjoy breakfast before joining a half day city tour of Prague, the “City of a Hundred Spires” (approx. 4 hours) with a local guide. See the highlights of Prague such as: Wenceslas Square, the National Theatre, the Lesser Town, Hradčany and Prague Castle Complex, Charles Bridge, the former Jewish district and Astronomical Clock in the Old Town Square (entrances not included). After the tour, this afternoon is free at leisure for you to further explore or relax.

Overnight: Ibis Mala Strana or similar, Prague

Meals included: Breakfast

Enjoy another day at leisure in the beautiful city of Prague.

Overnight: Ibis Mala Strana or similar, Prague

Meals included: Breakfast

Today, transfer to the airport at the appropriate time for the return flight home to Australia (or New Zealand).

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive +1 day later due to flight scheduling.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated).

Travel offer is valid for travel on selected dates until the 24th November 2023.

 

This travel offer is priced per person based on twin share. 

 

Single Traveller Supplement

For solo travellers, a mandatory single supplement applies:

Haydn Deck: $2850

Premium Haydn Deck: $3250

Strauss Deck: $4250

Strauss Premium Deck: 4850

Mozart Deck: $5650

 

Departure Dates 
2023:
'Amadeus Star' Ship
November: 23 
 
'Amadeus Silver ll' Ship 
November: 24 
Please note: See checkout for live dates and availability. 
 
Departure Cities  
Sydney, Melbourne, *Brisbane, *Adelaide, Perth or *Auckland 
 
Departure City Surcharges  
*Adelaide: $100 per person
*Brisbane or *Auckland: $300 per person 
 

Full Service Airline(s) Used  

Lufthansa, Swiss, Austrian, Finnair, Air France, KLM, Cathay Pacific, Turkish Airlines, Malaysian Airlines, Thai Airways, Korean Air, ANA, Singapore Airlines, Vietnam Airlines, Japan Airlines, Oman Air, British Airways, Etihad Airways, Emirates, Qatar and partners (subject to availability). 

Please note: One way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

 
Missed Flights  
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact TripADeal as soon as possible to make arrangements.  
 
Arrive early in Budapest, Hungary  
$300 per person, subject to availability. 
Please note: 
- This fee does not include extra nights accommodation, meals or airport transfers.
- No flight booking changes or cancellations permitted after air tickets have been issued.
- Flight changes are subject to availability at the time of booking. 
- Blackout dates:
14th September 2023 - 14th October 2023
1st December 2023 - 9th February 2024 
 
Flight Class Upgrades  
• Business Class: For pricing, please refer to the payment cart at checkout. 
Please note:  
• Flight upgrades are subject to availability (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed; subject to aircraft configuration. 
 

'AMADEUS Star' ship: 23rd November 2023 departure
The AMADEUS STAR, a masterpiece of engineering and ship design, joined the fleet in 2019. The ship offers a total of 70 spacious deluxe cabins and 12 AMADEUS Suites. Similar to our other ships, the AMADEUS STAR cabins on the Mozart and Strauss Deck also feature lowerable panoramic windows which extend across the entire cabin front and have been specially designed for the AMADEUS ships. All deluxe cabins and suites offer comfortable, spacious bathrooms, infotainment systems, flat screen television, telephone, cabin safe, minibar and air conditioning which can be individually regulated. Furthermore, the suites feature a comfortable corner sofa, luxurious bathroom and walk-out external balcony.
 
'AMADEUS Silver ll' ship: 24th November 2023 departure
Aboard the Premium ship, AMADEUS Silver II, you can enjoy revitalising hours on the Sun Deck, a stress-free travel experience, beautiful vistas, panoramic views over passing landscapes and much more. Designed in stylish greys and berry tones, it combines modern innovation with comfort, ensuring that you feel at home on board. The ship accommodates a maximum of 168 passengers, with a choice of comfortable cabins with automatically lowerable panorama windows or generous suites with private, accessible balconies. The extensive Sun Deck and the outdoor, glass-shielded River Terrace offer plenty of room for mental and spiritual relaxation. Your culinary needs and desires will be taken care of by the elegant Panorama Bar, the Panorama Restaurant and the relaxed Café Vienna, which offer refreshing drinks and lovingly crafted culinary delights from the kitchen, and which will ensure that your every wish is met, around the clock.

 

Cabins

Haydn Deck (Front Position)

Panoramic windows (cannot be opened), (16 m² / 172 sq.ft.), Spacious bathroom, wardrobe, choice of bed configuration (double or twin bed), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.

 

Premium Haydn Deck (Middle Position)

Panoramic windows (cannot be opened), (16 m² / 172 sq.ft.), Spacious bathroom, wardrobe, choice of bed configuration (double or twin bed), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.

 

Strauss Deck (Front Position)

Spacious bathroom, drop-down panoramic window (17.5 m² / 188 sq.ft.), mini-bar, walk-in wardrobe, choice of bed configuration (double or twin bed), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.

 

Premium Strauss Deck (Middle Position)

Spacious bathroom, drop-down panoramic window (17.5 m² / 188 sq.ft.), mini-bar, walk-in wardrobe, choice of bed configuration (double or twin bed), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.

 

Mozart Deck (Top Deck)

Spacious bathroom, drop-down panoramic window (17.5 m² / 188 sq.ft.), mini-bar, walk-in wardrobe, choice of bed configuration (double or twin bed), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.

 

Accommodation Used 

4-Star (self-rated) 

Budapest: Novotel Budapest City or similar

Bratislava: Crown Plaza Bratislava or similar

Prague: Ibis Mala Strana Hotel or similar 

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel. 

 

5-Star (self-rated) 

Cruise: Amadeus River Cruises – 'Amadeus Star' (23rd November 2023)

Cruise: Amadeus River Cruises – 'Amadeus Silver ll' (24th November 2023) 

 
Extra Nights  
Not available at check-out.  
Please note: If you are interested in booking additional nights accommodation pre or post tour, please wait until you receive your travel documentation approximately 6 weeks prior to departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity  
2 people (subject to availability). 
 
Child Policy  
- No child discounts. Full price applies for all children travelling with their parents.
- Valid for Children 12 years old and over. 
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed. 
 
Triple Share  
Not available. 
 
Bedding Configuration  
Double or twin bedding (subject to availability). 
 
Adjoining / Interconnecting Rooms  
Subject to availability and at the hotels discretion. Please enquire on booking if you require this option. 
 

 
Minimum group size 20, maximum group size 36 per vehicle.

 

Optional Tours / Activities

Cruise Excursion Packages:

Introductory Package: $210 per person

Unlimited Package: $560 per person

 

Introductory Package

- Highlights of Vienna

- Passau walking tour with organ concert in the St. Stephan’s Cathedral

- Regensburg walking tour

- Nuremberg with Christmas market

 

Full Excursion Package all the above tours plus the following:

- “Sound of Vienna” Classical Concert

- Guided Tour of Schönbrunn Palace with Christmas Markets

- Visit to Melk Abbey

- Thurn and Taxis with visit to the Palace and Christmas market 

Please note:

- The optional tours listed above must be purchased on checkout or over the phone prior to submitting your passenger information form (subject to availability).

- Some tours require minimum numbers to operate.

- Some shore excursions can also be booked whilst onboard (subject to availability).

 

- Visa fees and requirements (a visa is not required for Europe for stays up to 90 days if travelling on an Australian passport)

- Meals/beverages not stated in the itinerary (including any specialty restaurants onboard cruise)

- Gratuities/tipping:

- Land tour: recommended at €5 per person, per day, payable on tour.

- Cruise: recommended at $14 USD per person, per day, payable onboard at the end of the cruise.

- Optional activities/tours (including any 'onshore' excursions as part of cruise)

- Personal expenses

- Travel insurance 
 

TOUR GUIDE VS. TOUR LEADER

Tour Guide: 

Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group. 

 

Tour Leader: 

An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured. 

 

CLIMATE & AVERAGE TEMPERATURES

Rhine River:

Average temperatures in Rhine Valley vary greatly. Considering humidity, temperatures feel cold for about half of the year and otherwise nice with a chance of rain or snow throughout most of the year. Weather is cold this time of year in Rhine Valley, the average high during this season is between 14.4°C and 10°C. On average, it rains or snows a fair amount: 6 to 7 times per month.  
 
Danube River:  
Average temperatures in the Danube area vary greatly. Considering humidity, temperatures feel cold for about half of the year and otherwise nice with a chance of rain or snow throughout most of the year. Weather is cold this time of year, the average high during this season is between 4°C and 8°C.
 
FLIGHTS 
Seat Selection & Frequent Flyer Points:  
At Qantas Tours we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.

 

Passport Validity:

Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.

 

COACH TOUR

Meals:

24 meals are included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Qantas Tours of any dietary requests/requirements. 

Please note: We will do our best to meet your requests/requirements, however, cannot guarantee that we will always be able to.

 

Luggage:

You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.

  

OTHER

Fitness Level Required / Mobility:

Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 

Please note: a general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.

 

Gratuities / Tipping:

Land

- Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 Euro per person per day this covers the guide/leader and the driver, which will be collected whilst on tour. 

- Tipping for all services provided on tour is always a matter of personal discretion, however please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.

 

Cruise

Gratuities (tips) are not included in the tour price for the services of the cruise staff throughout the cruise component of this tour. Amadeus River Cruises is an internationally registered company & operates to US & European standards, both of which have an economy driven by a gratuities culture. Gratuities are expected on your cruise and will be charged to your onboard account at $14 USD per person per day. If you have any questions in regards to the gratuities on your cruise please speak to the guest services staff onboard the ship.

 

Sightseeing:

Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or similar activity will be offered in its place (subject to availability).

 

Shopping : 

Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts. 

 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

 

Please refer to our Terms and Conditions in regards to shopping for further information.

 

A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian passport. 

Important: 

Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: Passengers who are not Australian citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the Qantas Tour you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.