Vietnam, Cambodia & Thailand

• Return international flights (economy class), departure city surcharges may apply
• One-way domestic flight (economy class) from Hanoi to Da Nang, Vietnam
• One-way domestic flight (economy class) from Da Nang to Ho Chi Minh City, Vietnam

• One night cruising beautiful Ha Long Bay
• Sail aboard a traditional Vietnamese junk boat

• 22 nights of 4-star hotel accommodation

• Enjoy 28 meals including daily breakfast

• English-speaking local tour guides
• Airline taxes and surcharges

• Transportation by A/C coach

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)

Today depart for Hanoi, Vietnam! Upon arrival, you will be met and transferred to your hotel.

Check-in is from 14:00 and early arrivals can store their luggage and explore Hanoi at leisure until check in.

Please note: Due to flight scheduling and availability, some departures may occur on day 0. Affected customers must be available to depart the day before. Flight times will be indicated on your final documents, issued 4-6 weeks before departure.

Overnight: Thien Thai, Hanoi (or similar)

Meals included: In-Flight

The capital city of Hanoi is often referred to as the ‘Paris of the Orient’.

Today you will enjoy a guided tour of this historic city full of charming lakes, parks, and shaded boulevards. Your first stop will be the Ho Chi Minh Mausoleum, where the father of modern-day Vietnam is buried. Visit sites including the Ho Chi Minh Stilt House, Presidential Palace, and One Pillar Pagoda. Then drive to Tran Quoc Pagoda, located on a small peninsula on the East side of Hanoi West Lake. Tran Quoc Pagoda is regarded as the most ancient pagoda in Hanoi with its history line dating back to more than 1,500 years.

Afterwards, enjoy an introductory walking tour of Hanoi’s Old Quarter. Hanoi’s Old Quarter has long been a favourite destination for both locals and tourists alike, as it embraces the true beauty of the city. As you navigate its quaint and narrow streets, see how the buzz of modern life revolves around the ancient architecture. There are many souvenir stores, so you will have plenty of opportunities for shopping.

This afternoon is free at leisure to explore Hanoi, or you can take the opportunity to join an optional tour (not included).

Optional Activity: Bat Trang Ceramic Village Half-Day Tour - $65 AUD per person
This half-day Bat Trang Ceramic Village tour takes you to the most famous and long-established pottery village in Vietnam. Not only renowned as a traditional pottery village, Bat Trang has also become a well-known tourist attraction in Hanoi. Travellers will have the opportunity to admire the old-age process of making pottery, do a bit of shopping and make their own products too.

Overnight: Thien Thai, Hanoi (or similar)

Meals included: Breakfast

This morning you will travel to Ninh Binh to visit Tam Coc. The 2-hour long drive will take you through picturesque green fields and villages.

On the way, visit the Bich Dong Pagoda, one of the major landmarks in the region. Continue to Tam Coc where you will enjoy lunch with views of rice paddy fields before taking a Sampan (traditional canoe) ride on the beautiful waters of Tam Coc. As the vessel gently slices through the water you will notice the enormous limestone karsts jutting out from the green rice fields, giving rise to the area's nickname 'Ha Long on Land'.

Later, check into your hotel for the evening and relax at the swimming pool.

Overnight: Ninh Binh Legend, Ninh Binh (or similar)

Meals included: Breakfast; Lunch

This morning enjoy a bicycle tour through the beautiful rice fields to Mua Cave. Mua Caves is regarded as one the most photogenic sites in the whole Ninh Binh province, located around seven kilometres from from Ninh Binh Legend Hotel. The actual cave is located at the foot of the mountain, but the real heart stopping attraction is at the top of the mountain. To reach it, you have to climb 500 very steep and uneven stone steps, but it is absolutely worth it in order to get one of the most stunning views you will ever see. The two viewpoints provide a panoramic view of Tam Coc, Trang An and Ninh Binh.

In the afternoon visit Nham Valley. First, explore the Mermaid Cave with stunning stalagmites and stalactites that are over 1 million years old. Afterwards, visit the orchard garden, Three Ladies Cave and Vai Gioi Cave.Next, take a leisurely boat ride to see thousands of birds gathering at the bird park, including cranes, phoenix, stork, bittern, and some rare breeds listed in the Red Book that might be extinct in the near future.

Please note: For customers who are not comfortable with a bike, a vehicle transfer can be provided so you do not miss out.

Overnight: Ninh Binh Legend, Ninh Binh (or similar)

Meals included: Breakfast

This morning, depart to Halong Bay where you will board a junk boat for an overnight cruise through thousands of towering limestone islands and the emerald waters of UNESCO World-Heritage-listed Halong Bay.

Enjoy a seafood lunch before taking part in some afternoon activities such as swimming, relaxing on a remote beach, climbing to the top of a lookout for an amazing panoramic view or take a ride on a rowing boat into a secluded bay. Also, cruise further into the bay to visit a pearl farm. Drop anchor in the late evening for an overnight stay among the dramatic limestone peaks.

Please note: Due to cruising conditions, itineraries may change without prior notice.

Overnight: Ha Long Bay Cruise: Syrena or Le Journey Cruises (or similar)

Meals included: Breakfast; Lunch; Dinner

Rising to the sound of lapping bay waters, take part in an optional Tai Chi lesson or sit on the upper deck and relax while taking in the breathtaking beauty of the rocky islands rising from the emerald water of the bay.

Enjoy brunch on board, followed by a relaxing trip back into port, where you will disembark and transfer to Hanoi airport (approximately two and a half hours) for your flight to Da Nang Airport.

Upon arrival, transfer to Hoi An and check into your accommodation.

Overnight: Blue Sky Boutique, Hoi An (or similar)

Meals included: Breakfast

After breakfast, ride a bicycle to Hoi An’s colourful central market. Here you will have the opportunity to interact with the local vendors and learn about the ingredients that will be used in the cooking lesson later, so make sure your camera is handy. Cycle onwards to Tra Que vegetable village where you can enjoy a nice refreshing welcome drink before walking through the vegetable gardens where local farmers work on their fields using the traditional methods they have been using for hundreds of years - no electrical machinery here.

Continue to a nearby restaurant where a local chef will help you learn the traditional ways of preparing and cooking Vietnamese food including Tra Que Vegetable Salad, Tam Huu (spring onion rolls), Banh Xeo (Vietnamese pancake) & Hoi An fresh spring rolls. Finish off with a delicious meal of traditional dishes you have prepared yourself!

Later this afternoon, head out with your local guide on an insightful walking tour to discover the charms of this ancient trading port on the banks of the Thu Bon River. Stroll the narrow-cobbled streets, observe the buildings influenced by early European traders, visit a local family chapel, the centre of ancestor worship, and step inside a Chinese-style pagoda before crossing the Japanese Covered Bridge. The first bridge in Hoi An, it was constructed in 1593 by the Japanese community of Hoi An to link the town with the Chinese Quarter across the stream. Wander through the Fukien Association Temple and Chua Ong Temple before discovering treasures inside the Ceramic Museum.

Please note: Passengers who are not comfortable on a bicycle, a complimentary vehicle transfer can be arranged for this day so you may still take part in included market visit and cooking class.

Overnight: Blue Sky Boutique, Hoi An (or similar)

Meals included: Breakfast; Lunch

Enjoy a day at leisure. Alternatively join an optional day tour (not included).

Optional Activity: Ba Na Hills full day tour with lunch - $170 AUD per person
In the morning, make your way to Ba Na Hills, a colonial French hill station established in 1919 with refreshingly cool weather and gorgeous countryside views. Upon arrival, take the world’s longest cable car ride. Enjoy a truly spectacular trip over the dense jungle on your way to the hilltop!

The 'Golden Bridge' in Vietnam’s Ba Na Hills has attracted scores of tourists since it opened in June 2018, eager to see a novel piece of architecture famed for its unusual design. En-route visit the unique architecture of Debay wine cellar, the Linh Ung Pagoda, a colossal 24-metre high white seated Buddha that’s visible for miles around, Loc Uyen Garden and Quan Am Pavilion.

Enjoy a buffet lunch at a local restaurant then after lunch, follow your guide to the natural Monkey Garden and take the opportunity to conquer The God Mountain at 1487 metres of altitude over sea level, which is the highest peak in central Vietnam. Then, have a fun time at Fantasy Park, an entertainment paradise where you will discover many exciting games, a ghost house and 4D theatre. End your tour with hotel drop-off upon arrival in Hoi An.

Overnight: Blue Sky Boutique, Hoi An (or similar)

Meals included: Breakfast

This morning transfer back to Da Nang airport for your flight to Ho Chi Minh City.

Upon arrival transfer to your hotel.

Overnight: Royal Saigon Hotel, Ho Chi Minh City (or similar)

Meals included: Breakfast

This morning you will be picked up from the hotel and head to the Cu Chi Tunnels (approximately one hour) for a half day tour of this fascinating area.

The Cu Chi Tunnels were constructed by Vietnamese fighters during the country’s long fight for independence. The network of tunnels that make up this underground city include living rooms, kitchens, hospitals, weapons factories, storage facilities and a command centre. The tunnel system was an excellent way for the Vietcong to move around the countryside undetected by foreign troops and was at one stage home to around 10,000 people.

After exploring these tunnels along with nearby remains of American tanks and numerous bomb craters drive back to Ho Chi Minh City arriving in the mid-afternoon.

Enjoy the remainder of the day free at leisure or get dropped off at the War Remnants Museum to explore on your own before making your own way back to the hotel.

Entry fee to the museum is not included and is approximately $2.50 AUD per person.

Overnight: Royal Saigon Hotel, Ho Chi Minh City (or similar)

Meals included: Breakfast

Today is free at leisure to explore Ho Chi Minh City. Alternatively, you might like to join an optional Mekong Delta Day Tour (not included).

Optional Activity: Mekong Delta Day Tour ($65 per person)
After breakfast you will be picked up from the hotel and transferred to the city of My Tho on the banks of the Mekong. Upon arrival, board a motorboat and cruise along the Mekong River. The boat will take you to Xep Canal where you will transfer to smaller canoes so you may navigate the smaller canals. These canals are lovely places where you can escape the traffic of the main river. Here you will cruise under coconut trees before arriving at a small islet. Disembark and explore a small local village where you will stop at a local family’s home to enjoy tropical fruit, honey tea and wine and listen to traditional Vietnamese music performed by the villagers.

Afterwards, continue onwards to another islet where a traditional Vietnamese lunch will be prepared by a local family (included). In the afternoon return to Ho Chi Minh City and your hotel accommodation.

Overnight: Royal Saigon Hotel, Ho Chi Minh City (or similar)

Meals included: Breakfast

Early this morning you will be picked up at the hotel to begin your journey to Phnom Penh, Cambodia by way of a tourist bus (not a private group service). Stop at the Vietnam/Cambodia Moc Bai Bavet border for visa processing (visa cost not included) and then continue onwards to Phnom Penh. This journey can take anywhere between 6 to 8 hours depending on the visa processing times on the border.

On arrival, be welcomed by the tour guide and transfer to the hotel. The rest of the day is free to spend relaxing or exploring Phnom Penh.

Please note:
• For customers who would prefer to fly to Phnom Penh rather than take the tourist bus, a flight upgrade option is available for $300 AUD per person which includes an afternoon flight from Ho Chi Minh City and airport transfers in Ho Chi Minh City and Phnom Penh.
• Flights are subject to schedule changes and/or delays and may not always arrive in Phnom Penh before the bus.

Overnight: Phnom Penh Katari, Phnom Penh (or similar)

Meals included: Breakfast

Today is free at leisure to explore the capital city of Cambodia. Alternatively, you may choose to join an optional ‘Choeung Ek’ Killing Fields & Phnom Penh City Tour (not included).

Optional Activity: ‘Choeung Ek’ Killing Fields & Phnom Penh City Tour - $150 AUD per person)
After breakfast, you will be picked up from the hotel to explore the capital city with a bustling Central Market, the Independence Monument, Wat Ounalom. Enjoy a set lunch at a local restaurant then continue to the Tuol Sleng Prison Museum and the notorious 'Killing Fields' of Choeung Ek, gaining deep insight into the painful rule of the Khmer Rouge. Afterwards you will visit the Royal Palace and the sacred Silver Pagoda, which is well known for its 5000-silver tiled floor. Upon completion of the tour, you will be transferred back to your hotel.

Overnight: Phnom Penh Katari, Phnom Penh (or similar)

Meals included: Breakfast

After breakfast, you will be transferred to Siem Reap. Upon arrival, you will be transferred to your accommodation.

Please note: Tour groups with less than 10 passengers will travel via public tourist bus. A drop-off and pick-up service will be provided at each end.

Overnight: Metta Residence, Siem Reap (or similar)

Meals included: Breakfast

Today you will enjoy a full day sightseeing tour of Angkor Wat, exploring the wondrous ancient ruins of the South Gate of Angkor Thom, the impressive Bayon Temple, the Royal Enclosure, Phimeanakas, the Elephant Terrace, and the Terrace of the Leper King.

The Terrace of the Leper King, the largest and most complete of the Angkor Wat temples, is an architectural masterpiece that was constructed in the 12th century. You will also visit the jungle-covered temple of Ta Prohm, where enormous fig trees and gigantic creepers have embraced the stone foundations.

After the tour, you will be transferred back to your hotel.

Please note:
• During the visit of the Bakan Tower of Angkor Wat Temple visitors are required to wear proper attire, covering shoulders and knees (no shorts, miniskirts, or short trousers).
• Children under twelve years old are not allowed to climb up this tower.

Overnight: Metta Residence, Siem Reap (or similar)

Meals included: Breakfast; Lunch

Enjoy today at leisure. Alternatively, you may choose to join the below optional activity (not included).

Optional Activity: Tonle Sap Lake ($100 per person)
Following breakfast, visit the floating village, located about 12 kilometres south of Siem Reap, where you can find schools, restaurants, hospitals and more on the great lake of Tonle Sap. Take a boat trip in a traditional wooden boat on the ‘Great Lake’ of Cambodia, one of the largest in Asia. Returning to town for lunch (not included), take a short walk along the road in front of the King’s Residence to see the Main Shrine, where the local people usually worship, with its statue of Yeay Teap, Preah Ang Chek and Preah Ang Chorm. Buying jasmine and lotus flowers to worship is very important for the Cambodians.

Continue to one of the city’s lively open markets, Psar Chars, also called the ‘Old Market’, where anything and everything is for sale!

Overnight: Metta Residence, Siem Reap (or similar)

Meals included: Breakfast

Following breakfast, depart to Battambang, a town influenced by its French colonial history. After checking into the hotel enjoy a drive along the picturesque Sangker River to the Wat Slaket Pagoda, the former residence of the provincial Buddhist patriarch. Continue onwards to Ek Phnom Temple which is an 11th century Angkorian-era ruin built as a Hindu temple. The temple consists of prasats on a platform with some well-preserved carvings.

The river road drive to Ek Phnom from Battambang passes through small villages and rice paddies and is a beautiful countryside drive. Continue onwards to a local market where Prahoc, the Cambodian fish paste is made and where locals cook steam-sticky rice in bamboo. Finish the day at your hotel where you may enjoy the remainder of the day at leisure.

Overnight: Classy Hotel, Battambang (or similar)

Meals included: Breakfast

After breakfast, visit a bamboo train village with a unique experience of riding on this unique train. Then continue to the first grape farm in the country and taste the local grape wine and whisky.

Next, continue onwards to visit Phnom Banan Temple and return to town for lunch (not included).

After lunch, visit Phnom Sampeau Mountain, steeped in legend, and topped by Wat Sampeou and a group of caves used as ‘killing caves’ by the Khmer Rouge, which you'll spend the afternoon exploring.

Overnight: Classy Hotel, Battambang (or similar)

Meals included: Breakfast

Enjoy breakfast at the hotel before heading towards the Cambodia-Thailand border at the Pailin province.

After crossing the border, you will be transferred to a public ferry that will take you to Koh Chang Island on a journey of approximately 45 minutes.

On arrival in Koh Chang, you will be transferred to your beachfront accommodation where you will the next 3 days at leisure.

Overnight: Centara Koh Chang Tropicana Resort, Ko Chang (or similar)

Meals included: Breakfast

Enjoy a day at leisure exploring this beautiful island.

Overnight: Centara Koh Chang Tropicana Resort, Ko Chang (or similar)

Meals included: Breakfast

Enjoy a day at leisure exploring this beautiful island.

Overnight: Centara Koh Chang Tropicana Resort, Ko Chang (or similar)

Meals included: Breakfast

Today you will transfer via ferry and coach to Bangkok, the capital of Thailand.

Upon arrival check into your hotel where you may enjoy the remainder of the day at leisure.

Overnight: Montien Riverside Hotel, Bangkok (or similar)

Meals included: Breakfast

Today you will enjoy a half day city tour of Bangkok visiting Wat Pho, Wat Arun and more. The tour will start with a drive through Bangkok’s old town before arriving at Wat Pho. See gigantic works of art like the Reclining Buddha and the pagoda aside. Wat Pho is Thailand’s oldest temple and the birthplace of traditional Thai massage.

The next stop is Wat Arun (Temple of Dawn). One of the most recognisable landmarks in Bangkok, Wat Arun was a royal temple because it was the first place in Thonburi to catch the early morning light. A visit to Bangkok is incomplete without admiring this stunning architectural landmark.

Afterwards, return to the hotel and enjoy the remainder of the day at leisure.

Overnight: Montien Riverside Hotel, Bangkok (or similar)

Meals included: Breakfast

Today, at the appropriate time you will be transferred to the airport for your flight home.

Meals included: Breakfast; In-Flight

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return. 
 
CANCELLATION POLICY
Covid-19 Booking Policy
TripADeal Tour packages are non-refundable. If your Tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TripADeal website. 
Please note:
• Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
• The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
• All additional charges are payable direct to your Travel Consultant in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 1st December 2025.
 
This travel offer is priced per person based on a twin share. 
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $1,600 applies.

Departure Dates
2025
January: 6^, 13^
February: 3, 7, 14, 17, 21, 24, 28
March: 3, 7, 10, 14, 21°, 24°, 31°
April: 4*, 7°, 18°, 28
May: 5°, 9, 12, 16, 19, 26
June: 2, 16, 23°
July: 7*, 21*, 28
August: 4, 18
September: 1, 8, 22°
October: 6, 13, 20, 27, 31
November: 3, 7, 10, 17, 21°, 24°
December: 1°
Please note: See checkout for live dates and availability. 
 
Surcharges
Please note: 
• Dates/months with a ° incur a high season surcharge of $350 per person.
• Dates/months with a * incur a high season surcharge of $650 per person.
• Dates/months with a ^ incur a high season surcharge of $1,000 per person.

Departure Cities
Sydney, Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland.
 
Departure City Surcharges
• Perth: $50 per person.
• Brisbane: $250 per person.
• Adelaide: $400 per person.
• Auckland: $550 per person.

Full-Service Airline(s) Used
• Cabin class: Economy class.
• Airlines: Vietnam Airlines, Cathay Pacific, Qantas Airways, China Airlines, Malaysian Airlines, China Southern, Singapore Airlines, Scoot*, Eva Air and partners (subject to availability). 
*Please note: Scoot may be used as a codeshare partner on a Singapore Airlines ticket for connecting short-haul international flights only (Singapore to Hanoi or Bangkok to Singapore). Meals will be included, but not entertainment for these sectors.
 
Preferred Airline Surcharge
• Cabin Class: Economy class.
• Singapore Airlines: $500 per person.
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners.
 
Domestic Airline(s) Used
• Cabin class: Economy class
• Route: Hanoi to Da Nang/Da Nang to Ho Chi Minh City
• Airlines: Vietnam Airlines, Vietjet, Bamboo Airways, Angkor Airways (subject to availability).
 
Domestic Flight Information
• Hand carry-on luggage: 7 kilograms
• Checked baggage allowance: 20 kilograms
Please note: TripADeal cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Arrive Early Options
Hanoi, Vietnam - $300 per person
High season dates range up to $500 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
- 18th March 2024 - 30th April 2024
- 1st June 2024 - 14th August 2024
- 23rd September 2024 - 20th October 2024
- 6th December 2024 - 31st January 2025
- 28th March 2025 - 27th April 2025
- 16th June 2025 - 20th July 2025
- 15th September 2025 - 12th October 2025
- 1st December 2025 - 31st January 2026
 
Stay Behind Options
Bangkok, Thailand - $300 per person
High season dates: up to $500 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
- 18th March 2024 - 30th April 2024
- 1st June 2024 - 14th August 2024
- 23rd September 2024 - 20th October 2024
- 6th December 2024 - 31st January 2025
- 28th March 2025 - 27th April 2025
- 16th June 2025 - 20th July 2025
- 15th September 2025 - 12th October 2025
- 1st December 2025 - 31st January 2026
 
Stopover Packages 
* Singapore
Twin share: $1200 per person/one way
Solo Traveller: $1800 one way
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
- 1st September 2024 - 30th September 2024
 
Flight Class Upgrades
• Business Class: For pricing, please refer to the payment cart at checkout.
Please note: 
• Flight upgrades are subject to availability (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed; subject to aircraft configuration. 

Accommodation Used
4-Star Properties (self-rated)
• Hanoi: Thien Thai Hotel
• Ninh Binh: Ninh Binh Legend Hotel
• Hoi An: Blue Sky Boutique Hotel 
• Ho Chi Minh City: Royal Saigon Hotel 
• Phnom Penh: Phnom Penh Katari Hotel
• Siem Reap: Metta Residence
• Battambang: Classy Hotel
• Ko Chang: Centara Koh Chang Tropicana Resort 
• Bangkok: Montien Riverside Hotel
 
No Rating
• Ha Long Bay Cruise: Syrena or Le Journey Cruise
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available
 
Bedding Configuration
Twin or Double Bedding (subject to availability).  

Minimum group size 10, maximum group size 20 per vehicle.
Please note: A Small Group Tour is defined as a tour with no more than 20 travellers per vehicle.
 
Optional Tours/Activities
• Day 2: Bat Trang Ceramic Village half-day tour - $65
• Day 8: Ba Na Hills full-day tour with lunch - $170
• Day 11: Mekong Delta day tour - $65
• Day 12: Ho Chi Minh to Phnom Penh flight upgrade - $300
• Day 13: ‘Choeung Ek’ Killing Fields & Phnom Penh city tour - $150
• Day 16: Tonle Sap Lake - $100
Please note:
• Prices are based per person, are subject to availability, time permitting and weather conditions
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours require minimum numbers to operate. 

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Highly recommended gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance 

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 
 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Vietnam
Vietnam's climate can be divided into a tropical and temperate zone.
It is characterised by strong monsoon influences, has a considerable amount of sun, a high rate of rainfall, and high humidity.
July is the hottest month in Hanoi with an average temperature of 29°C and the coldest is January at 17°C with the most daily sunshine hours at 8 in July.
 
Bangkok, Thailand
Thailand has three main seasons - Summer (March - June); Monsoon (July to October) and Winter (November - February), with winter being the most pleasant time to visit Bangkok, offering cooler and less humid days to explore.
Being a tropical country, the weather is hot all year with minimum temperatures dropping to a low of 23°C in winter and an average high of 35°C in summer.
 
Cambodia
Cambodia sits in the middle of the tropics, meaning it is hot and humid all year round with the only difference being the amount of rain that falls.
Siem Reap is at its driest and coldest during November to March.
Rains commence in April or May and become heaviest during the months of August - October.
Temperatures typically range between 21°C to 36°C throughout the year, rarely going above or below.
 
FLIGHTS
Seat Selection & Frequent Flyer Points
At TripADeal, we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
COACH TOUR
Meals
28 meals in total are included in the package. For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements.
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and offloading of bags from the vehicle.
 
OTHER
Mobility
If you would love to travel with TripADeal and require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
A leisurely level of fitness will be required. 
Leisurely is described as light walking, including up multiple stairs, occasional hiking, and which may involve uneven surfaces. Ability to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility.
Please note: If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities/Tipping
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The highly recommended tip if you are happy with the services received is $10 AUD per person per day. This covers the guide/leader and the driver and will be collected on tour. 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Sightseeing
Please note: If entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

Vietnam
Australian passport holders are eligible to apply online for a single entry electronic visa (e-visa), valid for up to a maximum of 30 days.
Lodge your application online (for a non-refundable fee) with the Vietnamese National Web Portal of Immigration (https://www.xuatnhapcanh.gov.vn/)
You will be given a unique code to track your visa application status. Once your visa is granted, you must print it out and present it at check in. Keep this e-visa print out with you at all times during your travel in Vietnam.
 
Some private online visa services and travel agents have scammed travellers or been involved in the public disclosure of the personal information of applicants for visas and 'visa issued on arrival' approval letters. To avoid such scams, only use official Government of Vietnam services to arrange your visa.
 
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate of Vietnam for up-to-date information.
 
Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
 
Cambodia
For Australian and New Zealand passport holders to enter Cambodia you'll need a visa. You can apply for an e-visa online through the Cambodian Government's official portal www.evisa.gov.kh (processing time is 3 - 5 days) or through an embassy or consulate of Cambodia. Alternatively you can get a tourist visa on arrival.

Effective July 1, 2024, the paper arrival/departure card, health document, and customs form will be replaced by the electronic E-arrival card. All travellers are required to submit the Cambodia e-Arrival Card within 7 days before their arrival. See https://www.arrival.gov.kh/ for more information
 
Thailand
Australian passport holders are not required to obtain a visa when entering Thailand for tourism purposes and will be permitted to stay in Thailand for a period not exceeding 30 days on each visit.
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. 
 
Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Voluntary Changes
Includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
 • Changes - $100.00 per booking and additional charges from the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been advised to TripADeal, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are unavailable from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. If TripADeal cannot obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.