Grand Baltics

• Return international full-service flights (economy class) surcharges may apply

• 19 nights in 3 and 4-star centrally-located hotel accommodation

• Enjoy daily breakfast and a traditional Lithuanian dinner

• English speaking tour leader and guides
• Airline taxes and surcharges
• City tax

• Transportation by private air-conditioned vehicles

• Return airport transfers
• Ferry to Curonian Spit
• Return ferry to the Estonian Islands
• One-way ferry from Tallinn to Helsinki

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline (see checkout for details)

Today depart for Warsaw, Poland.

Meals included: In-Flight

Upon arrival, you will be met and transferred to the hotel.

Please note: Due to flight scheduling and availability, some departures may occur on Day 2 and arrive on Day 2. Flight times will be indicated on your final documentation approximately 4-6 weeks prior to departure.

Overnight: Ibis Stare Miasto, Warsaw or similar

Meals included: None

Warsaw is essentially a post-war city with a meticulously reconstructed Old Town. This morning you will enjoy a sightseeing tour along the Royal Route. For centuries, Warsaw was the home of Polish rulers. Learn about the Warsaw of their times and visit elegant palaces and gardens, in particular the impressive residences on the Royal Route such as the Royal Castle. Finish the tour in the Old Town where you may visit the Old Town Market Square and the Barbican. After the city tour you may enjoy the remainder of the day at leisure.

Overnight: Ibis Stare Miasto, Warsaw or similar

Meals included: Breakfast

Early this morning, start this 500 Km-day by leaving Warsaw and travel onwards to Vilnius, Lithuania. Along the way enjoy a city tour in Bialystok. Bialystok is the biggest city in the north-eastern part of Poland and situated close to the border with Belarus. During the city tour you will see Branicki Palace – the former residence of the Branicki family who owned most of Bialystok in the 18th century. You will also visit the Main Market and town hall, Orthodox Church of St Nicholas built in the 19th century, the Jewish Cemetery and the Church of St Roch and Gothic Cathedral of Virgin Mary with monuments of Pope John Paul II and Father Jerzy Popieluszko in front of it. After the tour you will continue driving onwards to Vilnius, the capital of Lithuania and on arrival you will check in and enjoy the remainder of the day at leisure.

There is a dreamy quality to Vilnius, especially in the golden glow of a midsummer evening. Lithuania's capital has an Old Town of rare authenticity: marvellously intact, its pebbly streets are lined with weather-worn period buildings that hide cafes, boutiques and dainty guesthouses. Though a capital city, Vilnius feels much like an overgrown village. It's carpeted with green spaces, which cover around 40% of its area, and studded with venerable Catholic and Orthodox church spires. But this is no Eastern European antique: artists, punks and a self-declared micronation keep Vilnius cutting-edge.

Overnight: Railway Hotel, Vilnius or similar

Meals included: Breakfast

This morning, enjoy breakfast at the hotel before departing on a walking city tour of Vilnius. Vilnius is known for its more than 1200 medieval buildings and 48 churches. You will be guided through impressive Gothic and Baroque churches, the Cathedral square, Presidential Palace, Vilnius University and Jewish Quarter. You will pass through the Gates of Dawn and City Gate remaining from medieval fortifications. Walk the narrow streets that turn into an open air gallery called Artworks on Literatu Street. Afterwards, you will visit one of the quirkiest and most vibrant areas of Vilnius – Uzupis Republic. It’s home to bohemian people who declared their independence and have their own constitution – take your passport to get a stamp! Get your cameras ready to capture some panoramic views of Vilnius as well as the architecture and bizarre art pieces.

Finish the tour with a visit to the Fabijoniskes district. Fabijoniskes was one of the “Chernobyl” HBO mini-series filming locations that was built around the period of the actual Chernobyl catastrophe in the late 1980s. During the tour, you will walk around the district learning about the Soviet history as well as nowadays life of the area and will have an opportunity to experience the fictional Pripyat that came to life in the Fabijoniskes district. Enjoy the afternoon free at leisure or alternatively enjoy an optional half-day trip to the nearby town of Trakai. This evening you will have the option to enjoy a Lithuanian traditional dinner with afolklore show.

Optional Activity: Half Day Trip to Trakai - $100 per person
Trakai is famous for its Karaim community, who have been living here since the 14th century and who make "kibinai" - the best local pastries in the area. You will be able to take part in this unique culture by making kybyn yourself and tasting the culinary traditions. Continue with a visit to Trakai Castle. It’s one of the most picturesque castles of Europe that lies between a few lakes on a tiny island. Built in the XIV century by the grand dukes of Lithuania, the castle reminds you of the greatest battles and history to this date. Cross a wooden bridge and see the castle from inside and outside and hear the story of the Lithuanian royalties that resided there. Finish the day back in Vilnius where you may enjoy the remainder of the day at leisure.

Optional Activity: National Dinner with Folk Show in Vilnius - $80 per person
You will be invited to taste traditional Lithuanian delicacies, surprise yourself with new tastes, to indulge in a variety of local drinks, play the drums or sing a part in a live folk music performance and get your legs loose in traditional dancing.

Overnight: Railway Hotel, Vilnius or similar

Meals included: Breakfast

Today is free at leisure to explore Vilnius.

Overnight: Railway Hotel, Vilnius or similar

Meals included: Breakfast

This morning, travel onwards to the Lithuanian seaside in this 320 Km-day. The first stop will be Kaunas, a city situated in the centre of Lithuania, which is famous for modernist interwar architecture, intriguing history and natural beauty. Kaunas will reveal how it felt to be in independent Lithuania between two World Wars, and how this vibrant city lives today. You will start with a Castle and the Old Town, remembering medieval days and then walk your way to the Centre, where the modern history of Kaunas starts. You will visit Laisves Alley, admire its old and modern architecture and find out why it was selected as a candidate to be included in the UNESCO world's heritage list.

In the afternoon, continue driving to Klaipeda, Lithuania's only port city. Discover the town where German roots meet Lithuanian traditions and walk through the compact, cobblestoned Old Town to learn about its history and past as once upon a time this was a large and prosperous commercial sea port.

Upon arrival in Klaipeda, check into the hotel and enjoy the remainder of the day at leisure.

Overnight: Aurora Hotel, Klaipeda or similar

Meals included: Breakfast

This morning, prepare to see picturesque sand dunes, forests and tiny resort towns that used to be fishermen villages, as you head out to explore the narrow Curonian Spit Peninsula on the other side of the lagoon. Today you will experience the full authenticity of this tiny, yet beautiful part of Lithuania. Take a quick ferry ride from Klaipeda to the peninsula with the first stop being the Hill of Witches. Located in the charming village of Juodkrante, on the Curonian Spit, the Hill of Witches (Raganu Kalnas in Lithuanian) is a natural forested area filled with nearly 100 carved wooden sculptures. The original sculptures were mostly carved (further sculptures have been added since) and illustrate Lithuanian folk tales.

Afterwards you will continue to the most western town of Lithuania, Nida. Here you will stop for a breathtaking panorama from the Parnidis dune and enjoy a stroll by the beautiful lagoon. Nida is right on the border of Lithuania and the Russian exclave of Kaliningrad Oblast. Finish the day back in Klaipeda where you may enjoy the remainder of the day at leisure.

Overnight: Aurora Hotel, Klaipeda or similar

Meals included: Breakfast

In the morning you will head to Palanga – the biggest summer resort on the Baltic sea coast, the start of this 100 Km-day. Definitely a highlight of the day will be a visit to Palanga Amber Museum, where you will admire the extensive botanical gardens at the restored 19th-century Tiškevičiai Palace. The Baltic Sea coast has been a source of Eurasian amber trade since prehistoric times, so there is an impressive collection of 28,000 pieces on display containing inclusions of insects, spiders, or plants. Travel from Palanga to Zemaitija National Park. Žemaitija National Park is known as the most mystical national park in Lithuania. The park is covered with fir forests which are populated by a huge number of protected plant and animal species; remains of ice-age plants were also found here. Here you may see protected species of birds such as the hazel grouse, corncrake and the whooper swan. The park’s jewel is the biggest and deepest lake in Žemaitija, the Lake Plateliai with its seven islands.

In Samogitia, the former Cold War Nuclear Missile Base is the only museum of such kind in Europe. You will have a guided tour in the museum and you will get a unique chance to see the shaft where the Soviets kept missiles with nuclear warheads ready to launch and start another world war.

In Plateliai, you will visit a local homestead where the hosts will prepare a hearty dinner, giving you a taste of Samogitian tradition and customs.

In the evening return to Klaipeda.

Overnight: Aurora Hotel, Klaipeda or similar

Meals included: Breakfast; Dinner

Approximately 330 Km
Today, head towards Kuldyga. Nicknamed "the Venice of the North," Kuldyga is a candidate for UNESCO world heritage listing. Having enjoyed its heyday in the 17th century as part of the Duchy of Kurzeme, the centre of Kuldyga hosts magnificent Baroque structures like the Town Hall. Bask in atmospheric cobblestone streets lined with restored timber houses, babbling streams and green parks. And down by the Venta River, take in the breathtaking sight of the Ventas Rumba, Europe’s widest waterfall, and the handsome 19th century brick bridge. Continue your journey to Kemeri National Park and spectacular Kemeri bog. The national park is a natural wonder inhabited by thousands of migrating birds and was once a popular resort for medical tourism and healthy bathing in sulfuric water and sludge. While the times of healthy bathing are long gone, tourists come here to soak in the unique beauty of the region and explore the ruins of a bygone era. Kemeri bog is a real gem for nature lovers with its undersized pine trees, deep pools, tiny dark lakes and the flavour of wild rosemary.

Arrive in Riga, Latvia’s capital.

Overnight: Rixwell Konventa Seta Design Hotel, Riga or similar

Meals included: Breakfast

Today, enjoy a walking city tour of Riga’s Old Town. Founded in 1201 by the German bishop Albert, Riga is the largest of the three Baltic capitals and boasts a true kaleidoscope of various architectural styles. The walking tour of the Old Town includes Riga Castle, Dome Cathedral, St. Peter’s Church, Swedish Gates, Three Brothers, Large and Small Guild House and the Freedom Monument. After the walking tour, you may enjoy the remainder of the day at leisure or you may take part in an optional activity.

Optional Activity: Half Day Trip to Jurmala - $100 per person
Jurmala is one of the oldest resorts on the whole Baltic coast with a long tradition as a spa resort. It remains a very popular holiday destination, with over 30 km of long white sand beach, pure air and mild climate. Besides beautiful beaches, you will also see the city centre with picturesque wooden houses, interesting monuments and modern spa buildings. You will also be able to take a walk along Jomas Street – central promenade of Jurmala.

Overnight: Rixwell Konventa Seta Design Hotel, Riga or similar

Meals included: Breakfast

Today, spend a full day at leisure in Latvia’s capital city. Consider enjoying some independent sightseeing and visit Riga Castle, the Dome Cathedral or the Freedom Monument. Riga is set on the Baltic Sea at the mouth of the River Daugava. This astounding destination is famous for its magnificent Old Town, busy nightlife, landmarks and colourful buildings.

Overnight: Rixwell Konventa Seta Design Hotel, Riga or similar

Meals included: Breakfast

During this 100km travel day, you will reach the Latvian Open Air Museum, a must-visit for those who want to get to know four Latvian cultural regions - Kurzeme, Ziemgale, Latgale and Vidzeme. Just a 10-minute drive from Riga's CBD, you will find yourself in a green forest and learn about the old way of living in Latvia. All the houses and artefacts are real - transferred here from the original places where they were actually built (entrance included). Keep travelling to Gauja National Park. The tour starts in Sigulda, a small medieval town in the valley of Gauja River. Here you will begin your tour of Gauja National Park, the largest in Latvia, featuring wildlife, rock outcrops and varied terrain shapes, springs, picturesque landscapes and many historical and cultural monuments. During the tour, you will also visit Gutman’s cave – the largest Baltic sandstone cave. You will hear the medieval Latvian legend of the Rose of Turaida and see the ruins of Turaida Castle, a former Livonian order settlement. After the tour, enjoy the remainder of the day at leisure.

Overnight: Aparjods Hotel, Sigulda/Cesis or similar

Meals included: Breakfast

During this 170km travel day, visit Cesis, a typical European medieval town. The defensive stonewall, Town Hall (and other characteristic elements of the medieval city) can be dated back to at least the 14th century. Later you will continue to Valmiera Brewery. Valmiermuiza is a small manor brewery near Valmiera. The beer is produced following the principles of slow brewing. While visiting the factory, you will have a chance to find out how the rich history of the manor has influenced the production of the beer. An integral part of any visit is discovering and sampling the wide range of brews. Later continue to Tartu, the second largest city in Estonia.

Overnight: Tartu Hotel, Tartu or similar

Meals included: Breakfast

Today enjoy a half-day city tour of Tartu. The city claims to be Estonia’s spiritual capital, with locals talking about a special Tartu vaim (spirit).

Tartu was the cradle of Estonia’s 19th-century national revival, and escaped Soviet town-planning to a greater degree than Tallinn. Its handsome centre is lined with classically designed 18th-century buildings, many of which have been put to innovative uses.

Enjoy the afternoon at leisure.

Overnight: Tartu Hotel, Tartu or similar

Meals included: Breakfast

During this 270km travel day, continue your journey to Virtsu by boarding the ferry to Muhu Island. Muhu is Estonia’s third largest island and one of 2,355 that make up the West Estonian archipelago. The highlights of Muhu include the Koguva village, Üügu cliff and one of Estonia’s oldest holy places – St Catherine’s Church, with its pagan tombstones. The ancient tradition of painting doors and decorating them with magical symbols has been revived in Muhu.

Overnight: GOSPA Hotel, Kuressaare or similar

Meals included: Breakfast

Saaremaa is the largest Estonian island, famous for its history and nature, specially for Kuressaare Castle - one of the oldest castles in the area. Enjoy the Nordic landscapes, old villages and episcopal Kuressaare Castle, built in the 14th century (and the only castle in the Baltic countries that has never been reconstructed). A tour of Saaremaa island includes a visit to Angla Windmill Park, to taste Saaremaa local delicacies and tea. Afterwards, visit the Kaali meteorite crater, (entrance included). Travel back to Kuressaare and explore the town with your Tour Leader.

Overnight: GOSPA Hotel Kuressaare or similar

Meals included: Breakfast

Travel to Tallinn today (approximately 220 Km) and enjoy a guided city tour.

Tallinn is a charming blend of medieval tranquility and modern urban life. The medieval Old Town is a busy place in the summer, with its many shops, galleries, souvenir markets, outdoor cafés and restaurants. The sightseeing tour takes you around the old medieval city walls and into the Old Town where you will see Toompea Castle, Dome Church, Alexander Nevsky Cathedral, medieval Old Town Hall and Great Guild Hall.

Overnight: St Barbara Hotel, Tallinn or similar

Meals included: Breakfast

Today is free at leisure to explore Tallinn.

Overnight: St Barbara Hotel Tallinn or similar

Meals included: Breakfast

This morning, check out and transfer to the ferry terminal for your onwards ferry transfer to Helsinki, Finland (approximately 2 hours). Upon arrival, you will be met and taken on a sightseeing tour of Helsinki. This city is truly located at the crossroads of Western and Eastern culture and this is reflected everywhere in the green and lively Finnish capital. The sightseeing tour takes you around the harbours and the Senate Square with the Lutheran Cathedral, up central Mannerheim Street and by the Parliament Building, the Finlandia Hall, and the Sibelius Monument and for a visit at the famous Church-in-the-Rock (entrance not included).

After the tour, you will be transferred to the hotel where you may enjoy the remainder of the day at leisure.

Overnight: Scandic Grand Marina, Helsinki or similar

Meals included: Breakfast

Today you will be transferred to the airport for your return flight back home.

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive +1 day later.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY

Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated).

This travel offer is valid for travel on selected dates until the 14th May 2024.
 
This travel offer is priced per person based on a twin share. 
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $1200 applies. 
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates 
2024
March: 5
April: *16
May: 14
Please note: See checkout for live dates and availability.
 
Surcharges
Please note: 
• Dates/months with a * incur a high season surcharge of $300 per person.
 
Departure Cities
Sydney, Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland
 
Departure City Surcharges
Brisbane, Adelaide or Perth: $200 per person
Auckland: $400 per person 
 

Full-Service Airline(s) Used
• Cabin Class: Economy Class
• Airlines: Lufthansa, Swiss Air, Austrian Airlines, Turkish Airways, Air France, KLM, Cathay Pacific, Malaysian Airlines, Qatar Airways, Asiana Airlines, Singapore Airlines, Thai Airways, China Southern Airlines, Japan Airlines, British Airways, Emirates and partners (subject to availability).
 
Guaranteed Airline surcharge
• Emirates and partners: $500 per person 
• Qatar Airways and partners: $500 per person 
• Singapore Airlines: $600 per person 
Please note: 
• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Guaranteed airline refers to the marketing carrier and could include codeshare partners.
 
Arrive early in Warsaw, Poland
Non high season dates: $300 per person, subject to availability
High season dates range up to $700 per person, subject to availability
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• Arrivals before your selected departure date can only be booked up to one month before check-in. Should you wish to arrive earlier, please contact Qantas Tours to request availability. *Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1st December 2023 - 9th February 2024
18th March 2024 - 30th April 2024 
1st June 2024 - 14th August 2024
 
Stay behind in Helsinki, Finland
Non high season dates: $300 per person, subject to availability
High season dates range up to $700 per person, subject to availability
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact Qantas Tours to request availability. *Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1st December 2023 - 9th February 2024
18th March 2024 - 30th April 2024
1st June 2024 - 14th August 2024
 
Stopover Packages 
* Doha
Twin share: $1000 per person/one way
Solo Traveller: $1500 one way
* Dubai
Twin share: $1000 per person/one way
Solo Traveller: $1500 one way
* Singapore
Twin share: $1200 per person/one way
Solo Traveller: $1800 one way
Includes:
• 2 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Stopover not available during the following 2024 dates:
Singapore Taylor Swift Concert: 01 - 10 March 2024
Singapore Grand Prix: September 2024
Doha Grand Prix: October 2024
Doha MotoGP: November 2024
Abu Dhabi Grand Prix (for Dubai): November 2024

Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note: 
• Flight upgrades are subject to availability (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed; subject to aircraft configuration. 
 

Accommodation Used:
3-4 Star (Self-rated) Properties 

• Warsaw (Poland): Ibis Stare Miasto
• Vilnius (Lithuania): Railway Hotel
• Klaipeda (Lithuania): Aurora Hotel
• Riga (Latvia): Rixwell Konventa Seta Design Hotel
• Sigulda (Latvia): Aparjods Hotel
• Tartu (Estonia): Hotel Tartu
• Kuressaare (Estonia): Georg Ots Spa (GOSPA) Hotel
• Tallinn (Estonia): St Barbara Hotel
• Helsinki (Finland): Scandic Grand Marina

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for Children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available
 
Bedding Configuration
Double or twin bedding (subject to availability).

Minimum group size 20, maximum group size 36 per vehicle.
 
Optional Tours/Activities
Day 5: Half-day trip to Trakai, Lithuania - $100 per person
Day 5: National dinner with Lithuanian folk show in Vilnius - $80 per person
Day 11: Half-day trip to Jurmala, Latvia - $100 per person
Please note:
• Prices are based per person, are subject to availability, time permitting and weather conditions
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours require minimum numbers to operate.

• Visa fees and requirements 
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance

  
TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 
 
Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Northern Europe:
March in Europe begins the springtime travel season. Easter markets, springtime festivals, landscaped old towns, and traditional farewell rituals to winter can be enjoyed during this hopeful, colourful month. While winter temperatures may linger, particularly, this time of year is good for those who prefer lower prices and thinner crowds
May is known for mild temperatures that are ideal for sightseeing, with highs climbing to 21 degrees, however it is still a good idea to bring a lightweight rain coat. 
August is the middle of Summer, so expect hot and humid days with temperatures averaging 26 degrees. 
October in Europe brings an array of brilliant Autumn Colours. Expect a few crisp mornings, and be prepared to dress in layers.
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
At Qantas Tours, we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
COACH TOUR
Meals:
20 meals in total are included in the package. For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Qantas Tours of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility:
If you would love to travel with Qantas Tours and require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required:
An easy level of fitness will be required. 
Easy/Low is described as light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.
Please note: If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €6 per person per day. This covers the guide/leader and the driver and will be collected on tour. 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Sightseeing:
Please note: If entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

A tourist visa is not required in Europe for stays of up to 90 days if travelling on an Australian passport.
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for Visas. This may, in turn, affect the type of application required.

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the Qantas Tour you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.