Premium Rockies Rail & Cruise

• Return international full-service flights (economy class), departure city surcharges may apply

• 8 nights of 3-star hotel accommodation

• 2 days SilverLeaf Service onboard the famous Rocky Mountaineer train
• Experience the ‘First Passage to the West’ route from Banff to Vancouver
• Pre-paid gratuities onboard Rocky Mountaineer

• 7 night Alaska Inside Passage Cruise with Royal Caribbean International
• Sail aboard the incredible 'Brilliance of the Seas' ship
• Pre-paid gratuities onboard the ‘Brilliance of the Seas’

• Enjoy 23 meals including all meals while cruising
• Alcoholic and non-alcoholic beverages included onboard the Rocky Mountaineer

• National park fees
• English-speaking tour leader
• Airline and cruise taxes and surcharges
• Cruise & rail gratuities

• Transportation by private A/C coach

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Cabin Upgrades: Cabin upgrades are available (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)

Today depart Australia (or New Zealand) for Calgary, Canada. Upon arrival please make your own way to your centrally-located downtown accommodation.

Please note<: Due to flight scheduling and availability, some departures may occur on day 0. Affected customers must be available to depart the day before. Flight times will be indicated on your final documents, issued 4-6 weeks prior to departure.

Overnight: Hilton Garden Inn or similar, Calgary Downtown

Meals included: None

Today is a free day to explore this magnificent city all from the convenience of your downtown accommodation.

Overnight: Hilton Garden Inn or similar, Calgary Downtown

Meals included: None

This morning after breakfast enjoy the breathtaking scenery as you drive approximately two hours into the Rocky Mountains to the resort town of Banff, nestled in the heart of Banff National Park.

Along the way, visit the Yamnuska Wolfdog Sanctuary for a guided tour. The purpose of the tour is to educate the public about wolfdogs and raise awareness regarding wolf conservation. This tour offers a 'front row' viewing experience of the wolfdogs and the opportunity to photograph them without visual barriers. You will also have full access to your very own wolfdog expert!

Upon arrival in Banff enjoy a sightseeing tour including the Bow River, the Hoodoos and Bow Falls before transferring to your centrally located hotel accommodation. Enjoy the remainder of the day at leisure to explore this amazing mountain town and soak up the breathtaking scenery.

Overnight: Mount Royal Hotel or similar, Banff

Meals included: None

This morning embark on an approximately 170km day of guided National Park touring, including Lake Louise, a true nature lovers’ haven known for its turquoise waters, beautiful mountain backdrops and many hiking trails.

Included is a drive and walk on the Athabasca Glacier in the Columbia Icefield, a quintessential Canadian Rockies experience. You’ll travel on a massive Ice Explorer all-terrain vehicle to the Athabasca Glacier, a 10,000-year-old sheet of ice, where you can walk on, feel and drink from the glacier. Finish the day back at Banff, where you can enjoy the remainder of the day at leisure.

Overnight: Mount Royal Hotel or similar, Banff

Meals included: None

Today is free at leisure to explore Banff.

Overnight: Mount Royal Hotel or similar, Banff

Meals included: None

Today you will be met by a representative and transferred to the train station for your adventure onboard the iconic Rocky Mountaineer from Banff to Kamloops, in the heart of British Columbia's interior.

You will see a spectacular array of scenery as you travel across ranch lands, along rocky lakeshores, over high mountain passes and through the remarkable tunnels that form part of the rich rail history of the Canadian Rockies.

Today's highlights include Craigellachie, where the last spike of the Canadian Pacific Railway was driven, the climb over Rogers Pass, Kicking Horse Canyon, the Spiral Tunnels and, of course, the glaciers and snow-capped peaks of the Canadian Rockies. Your day concludes as Rocky Mountaineer travels along the shores of Kamloops Lake into Kamloops, where you will be transferred to your overnight accommodation.

Overnight: DoubleTree by Hilton Kamloops or similar, Kamloops

Meals included: Lunch

This morning, continue your Rocky Mountaineer adventure.

On today's journey you will see dramatic changes in scenery, from the lush green fields of the Fraser Valley through forests and winding river canyons surrounded by the peaks of the Coast and Cascade Mountains, to the desert-like environment of the British Columbia interior.

Highlights include the rushing waters of Hell's Gate in the Fraser Canyon as well as the steep slopes and rock sheds along the Thompson River. Finish the day in the coastal city of Vancouver where you will be met and transferred to your centrally located downtown accommodation to enjoy the remainder of the day at leisure.

Overnight: Century Plaza Hotel or similar, Vancouver

Meals included: Breakfast; Lunch

Today is a day at leisure to explore this magnificent coastal city.

Overnight: Century Plaza Hotel or similar, Vancouver

Meals included: None

Today make your own way to the nearby cruise port and board your 7-night Alaska cruise aboard Royal Caribbean’s 'Brilliance of the Seas'.

Please note: This itinerary is reflective of the first 4 May, 8 June & 31 August 2024 departure dates. All cruise sailings will visit Sitka, Tracy Arm Fjord, and Juneau but other ports of call and order of visits may vary between departure dates. Please see the cruise section of the important information section for an exact itinerary for the specific date you are interested in.

Overnight: Royal Caribbean International ‘Brilliance Of The Seas’

Meals included: Dinner

Get ready for amazing views and wildlife like nowhere else as you sail through the islands of Alaska's Inside Passage. Home to diverse wildlife including orcas, mountain goats, bald eagles, bears, puffins, sea otters and more, the complex labyrinth of fjords and bays are where whales and sea lions find refuge during the summer months.

You'll never forget the sight of 40-ton whales hurling themselves into the air, almost completely escaping the water. If you're especially lucky, you might see them swimming together to create a bubble net, trapping and eating fish by the giant mouthful.

Please note: This itinerary is reflective of the first 4 May, 8 June & 31 August 2024 departure dates. All cruise sailings will visit Sitka, Tracy Arm Fjord, and Juneau but other ports of call and order of visits may vary between departure dates. Please see the cruise section of the important information section for an exact itinerary for the specific date you are interested in.

Overnight: Royal Caribbean International ‘Brilliance Of The Seas’

Meals included: Breakfast; Lunch; Dinner

Sitka truly offers the best of Alaska, with its small-town appeal stemming from a unique blend of Russian, Tlingit and American history. Its snow-capped peaks and volcanic Mount Edgecumbe pose amongst the state’s most postcard-worthy scenes. And its rare wildlife astounds, from Saint Lazaria Island’s orange-beaked puffins to Alaska Maritime Refuge’s 40 million seabirds.

This is off-the-beaten-track Alaska, where you can kayak Sitka Sound alongside swimming sea otters or fly-fish for the world’s biggest halibut. Whether it’s hiking along Baranof Island trails or listening to tribal stories passed down for generations, in Sitka the midnight sun never sets on adventure.

Please note: This itinerary is reflective of the first 4 May, 8 June & 31 August 2024 departure dates. All cruise sailings will visit Sitka, Tracy Arm Fjord, and Juneau but other ports of call and order of visits may vary between departure dates. Please see the cruise section of the important information section for an exact itinerary for the specific date you are interested in.

Overnight: Royal Caribbean International ‘Brilliance Of The Seas’

Meals included: Breakfast; Lunch; Dinner

You can’t get to Juneau easily without a sprint by air or by sea. But once you arrive you’ll find majestic views and rich culture in every corner. With its snow-capped mountains, misty rainforests, massive glaciers and bounty of wildlife, Alaska’s remote state capital is the perfect place to dive into nature.

Framed by Mount Juneau and Mount Roberts, the city’s picturesque central area offers centuries-old bars, boutique shops and historical landmarks. For a taste of the local culture, visit the historic district and the Alaska State Museum. And for outdoor thrills, you can take your pick of activities ranging from whale watching in Auke Bay Harbour to tundra trekking over Mendenhall Glacier, and even try your hand at gold panning in Last Chance Basin.

Please note: This itinerary is reflective of the first 4 May, 8 June & 31 August 2024 departure dates. All cruise sailings will visit Sitka, Tracy Arm Fjord, and Juneau but other ports of call and order of visits may vary between departure dates. Please see the cruise section of the important information section for an exact itinerary for the specific date you are interested in.

Overnight: Royal Caribbean International ‘Brilliance Of The Seas’

Meals included: Breakfast; Lunch; Dinner

If you’re looking for an authentic taste of wild, rugged adventure, a cruise to Haines, Alaska is just the ticket. Located less than 150 kilometres north of Juneau, along the continent’s longest and deepest fjord, Haines offers endless outdoor activities for intrepid explorers.

Hike deep into misty coastal rainforests and ancient spruce woodlands, set out on a rafting adventure along the rivers that thread the Chilkat Bald Eagle Preserve, learn about the gold rush era at Fort William H. Seward and discover the area’s rich cultural heritage in museums dedicated to the Native Tlingit People.

Please note: This itinerary is reflective of the first 4 May, 8 June & 31 August 2024 departure dates. All cruise sailings will visit Sitka, Tracy Arm Fjord, and Juneau but other ports of call and order of visits may vary between departure dates. Please see the cruise section of the important information section for an exact itinerary for the specific date you are interested in.

Overnight: Royal Caribbean International ‘Brilliance Of The Seas’

Meals included: Breakfast; Lunch; Dinner

Tracy Arm Fjord extends over 50 kilometres alongside the wilderness of Tongass National Forest. Sailing through this deep and narrow passage delivers some of the most breathtaking scenery you’ll find in Alaska. See active glaciers carved into tall mountain peaks and plunging waterfalls burrowed into evergreen-clad cliffs. Glimpse native wildlife and watch deep blue icebergs float past the ship.

Please note: This itinerary is reflective of the first 4 May, 8 June & 31 August 2024 departure dates. All cruise sailings will visit Sitka, Tracy Arm Fjord, and Juneau but other ports of call and order of visits may vary between departure dates. Please see the cruise section of the important information section for an exact itinerary for the specific date you are interested in.

Overnight: Royal Caribbean International ‘Brilliance Of The Seas’

Meals included: Breakfast; Lunch; Dinner

Today while at sea take the opportunity to enjoy the next-level thrills, world-class dining and stellar entertainment onboard 'Brilliance of the Seas'.

Please note: This itinerary is reflective of the first 4 May, 8 June & 31 August 2024 departure dates. All cruise sailings will visit Sitka, Tracy Arm Fjord, and Juneau but other ports of call and order of visits may vary between departure dates. Please see the cruise section of the important information section for an exact itinerary for the specific date you are interested in.

Overnight: Royal Caribbean Cruises ‘Brilliance Of The Seas’

Meals included: Breakfast; Lunch; Dinner

After breakfast, disembark and make your own way to the airport for your flight home.

Please note: Some flights will depart late in the evening and luggage storage is available at the cruise port or Vancouver International Airport (at an additional cost).

Meals included: Breakfast; In-Flight

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY

Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated).

This travel offer is valid for travel on selected dates until the 7th of September 2024.

This travel offer is priced per person based on a twin share.

Single Traveller Supplement

For solo travellers, a mandatory single supplement applies:

• Inside Cabin: $2800

• Ocean View Cabin: $2900 

• Balcony Cabin: $3800

Departure Dates    

2024

May: 4, 11, 18

June: 8

**July: 20

*August: 10, 31

**September: 7

Please note: See checkout for live dates and availability.

Surcharges

Please note: 

• Dates/months with a * incur a high season surcharge of $200 per person.

• Dates/months with a ** incur a high season surcharge of $400 per person.

Departure Cities

Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland

Departure City Surcharges

*Melbourne or *Brisbane: $300 per person

*Adelaide & Auckland: $400 per person

*Perth: $600 per person

Full-Service Airline(s) Used

• Cabin class: Economy class

• Airlines: United, Air Canada, Delta Airlines, Air New Zealand, Fiji Airways, Hawaiian Airlines, American Airlines, Qantas and partners (subject to availability).

Please note: Qantas Tours cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.

Guaranteed Airline surcharge

• Cabin Class: Economy Class

• United Airlines: $1000 per person 

Please note: 

• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

• Guaranteed airline refers to the marketing carrier and could include codeshare partners.

Arrive Early in Calgary, Canada

$300 per person, subject to availability

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• Arrivals before your selected departure date can only be booked up to one month before check-in. Should you wish to arrive earlier, please contact Qantas Tours to request availability. *Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• Blackout dates apply to flights departing between the below date ranges:

1 January 2024 - 1 May 2024

10 June 2024 - 10 August 2024

10 September 2024 - 10 October 2024 

10 November 2024 - 20 February 2025

Stay Behind in Vancouver, Canada

$300 per person, subject to availability

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers. 

• If selecting a stay behind package to a different city from where the tour ends, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly reservations team so we may secure your return flight back to Australia. Please note by choosing to forfeit your connecting flight; the cost does not change.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact Qantas Tours to request availability. *Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• Blackout dates apply to flights departing between the below date ranges:

1 January 2024 - 1 May 2024

10 June 2024 - 10 August 2024

10 September 2024 - 10 October 2024 

10 November 2024 - 20 February 2025

Stay Behind in Los Angeles, United States

$450 per person, subject to availability

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers. 

• If selecting a stay behind package to a different city from where the tour ends, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly reservations team so we may secure your return flight back to Australia. Please note by choosing to forfeit your connecting flight; the cost does not change.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact Qantas Tours to request availability. *Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• Blackout dates apply to flights departing between the below date ranges:

1 January 2024 - 1 May 2024

10 June 2024 - 10 August 2024

10 September 2024 - 10 October 2024 

10 November 2024 - 20 February 2025

Stay Behind in San Francisco, United States

$450 per person, subject to availability

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact Qantas Tours to request availability. *Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• Blackout dates apply to flights departing between the below date ranges:

1 January 2024 - 1 May 2024

10 June 2024 - 10 August 2024

10 September 2024 - 10 October 2024 

10 November 2024 - 20 February 2025 

Flight Class Upgrades

• Business Class and Premium Economy Class: For pricing, please refer to the payment cart at checkout.

Please note: 

• All Business Class upgrades are subject to availability (if we cannot fulfil your request, the upgrade cost will be refunded).

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed in a Business cabin; subject to aircraft configuration.

Royal Caribbean International 'Brilliance of the Seas'

If you love next-level thrills, world-class dining and stellar entertainment – you’ll love a holiday getaway onboard Brilliance of the Seas®.

This headliner brings fleet favourites, like rock climbing 12 metres above deck, a rotating bar with spectacular views and the Adventure Ocean® youth programme.

Plus, with stops at snow-capped spots across Alaska, you can add once-in-a-lifetime to the itinerary for your wildest trip ever. 

Itineraries

4 May 2024, 8 June 2024 & 31 August 2024

Day 9: Vancouver

Day 10: Inside Passage

Day 11: Sitka

Day 12: Juneau

Day 13: Haines

Day 14: Tracy Arm Fjord

Day 15: Inside Passage

Day 16: Vancouver

18 May 2024 & 10 August 2024

Day 9: Vancouver

Day 10: Inside Passage

Day 11: Sitka

Day 12: Tracy Arm Fjord & Juneau

Day 13: Haines

Day 14: Ketchikan

Day 15: Inside Passage

Day 16: Vancouver

20 July 2024

Day 9: Vancouver

Day 10: Inside Passage

Day 11: Sitka

Day 12: Tracy Arm Fjord & Juneau

Day 13: Icy Strait Point

Day 14: Ketchikan

Day 15: Inside Passage

Day 16: Vancouver

7 September 2024

Day 9: Vancouver

Day 10: Inside Passage

Day 11: Sitka

Day 12: Juneau

Day 13: Hubbard Glacier

Day 14: Ketchikan

Day 15: Inside Passage

Day 16: Vancouver

Cabins/Staterooms

• Inside Cabin

• Ocean View Cabin

• Balcony Cabin

Please note: Cabins are subject to availability; some may have restricted views.

Rocky Mountaineer 

SilverLeaf 

The SilverLeaf Service level gives you everything you need and more to experience the majesty of the Rocky Mountains in luxury: panoramic views, delicious meals and beverages brought right to your seat, friendly hosts, complimentary baggage transfers as well as miles and miles of memories. 

GoldLeaf 

With the GoldLeaf Service, indulge your senses with gourmet meals prepared by executive chefs, and expansive views through the panoramic windows of a bi-level glass dome coach to the Canadian Rockies. 

All above seats are subject to availability; some may have restricted views.

Accommodation Used

3-Star Accommodation (self-rated)

• Calgary: Hilton Garden Inn Calgary Downtown or similar

• Banff: Mount Royal Hotel Banff or similar

• Kamloops: DoubleTree by Hilton Kamloops or similar (Rocky Mountaineer appointed hotel)

• Vancouver: Century Plaza or similar

Cruise: Royal Caribbean International ‘Brilliance of The Seas’

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

Extra Nights

Not available at check-out. 

Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 

Maximum Room Capacity

2 people

Child Policy

• No child discounts. The full price applies to all children travelling with their parents.

• Valid for children 8 years old and over.

Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

Triple Share

Not available

Bedding Configuration

Twin or double bedding (subject to availability).

Minimum group size 20, maximum group size 40 per vehicle.

• Visa fees and requirements 

• Domestic transfers and flights not stated in the deal offer

• Meals/beverages not stated in the deal offer

• Highly recommended gratuities/tipping 

• Optional activities/tours 

• Personal expenses

• Arrival and departure transfers

• Travel insurance

TOUR GUIDE VS. TOUR LEADER

Tour Guide

Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader

An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES

Banff/Canadian Rockies

The climate in Banff is cold and temperate due to its elevation (1400m).

There is significant rainfall throughout the year in Banff, even the driest month still has a lot of rainfall.

Summer is the warmest and most pleasant month with an average high of 21.6°C and an average low of 7.3°C. Snow has been recorded in all months of the year.

Alaska

Alaska’s Inside Passage region has a temperate summer climate.

Dry in early summer, with slightly more rain likely from August onward, temperatures average between 4°C and 20°C.

The weather is changeable; expect long days of sunlight.

FLIGHTS

Seat Selection & Frequent Flyer Points

At Qantas Tours, we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity

Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE

Embarkation/Disembarkation

• Begins approximately 2 hours after docking.

• Due to security reasons, all guests must be on board 2 hours before sailing.

• Itineraries are subject to change at any time without notice.

• Check your specific sailing for exact departure and arrival times. All times are local to the port.

Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

Cruise Loyalty Discounts

Please note: Travellers booked via Qantas Tours will not be entitled to receive any cruise line customer loyalty discounts. However, customers may contact the cruise line direct upon receiving their Qantas Tours travel documents to request any membership benefits they are entitled to. 

RAIL

Rocky Mountaineer

SilverLeaf

The SilverLeaf Service level gives you everything you need and more to experience the majesty of the Rocky Mountains in luxury: panoramic views, delicious meals and beverages brought right to your seat, friendly hosts, complimentary baggage transfers as well as miles and miles of memories.

GoldLeaf

With the GoldLeaf Service, indulge your senses with gourmet meals prepared by executive chefs, and expansive views through the panoramic windows of a bi-level glass dome coach to the Canadian Rockies. 

All above seats are subject to availability; some may have restricted views.

COACH TOUR

Meals

23 meals in total are included in the package. For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Qantas Tours of any dietary requests/requirements.

Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage

You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and offloading of bags from the vehicle.

OTHER

Mobility

If you would love to travel with Qantas Tours and require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required

A easy/low general level of fitness will be required, characterised as light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 mins in hot/humid conditions.

Please note: If you have any concerns please consult your healthcare provider prior to purchase/travel.

Gratuities/Tipping

Land

Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The highly recommended tip is $10 CAD (approx. $10 AUD) per person per day. This covers the guide/leader and the driver and will be collected on tour. 

Cruise

Gratuities (tips) are included in tour price for the services of the cruise staff throughout the cruise component of this tour, however, additional gratuities may apply to on board purchases.

Rail

Gratuities (tips) are included in tour price for the services of the rail staff onboard Rocky Mountaineer throughout the rail component of this tour

Please note: Though highly recommended, tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Sightseeing

Please note: If entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping

Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

Please refer to our Terms and Conditions regarding shopping for further information.

United States

If travelling on an Australian Passport, an ESTA (Visa Waiver) for the USA is a strict requirement when travelling to or flying through the USA. Once a USA ESTA Visa Waiver is issued it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA. For information on ESTA eligibility or to apply, please visit: https://esta.cbp.dhs.gov/esta/

Please note: Due to recent changes to USA immigration policies, Qantas Tours recommends all travellers visit US Customs & Border Protection.

Canada

Australian and New Zealand passport holders must apply for an electronic travel authorisation (eTA) before travelling to Canada by air.

Please start arranging your visa at least 3 weeks prior to departure to account for any delays due to consulate operating hours.

Important: 

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.

• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: 

• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.

• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the Qantas Tour you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.