Discover Mexico's Caribbean Coast

• Return international full-service (economy class)

• 12 nights quality hotel accommodation

• Enjoy 14 meals, including daily breakfast

• English-speaking tour guides
• Airline taxes and surcharges

• Transportation by private air-conditioned vehicles

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline. (See checkout for details)

Today, depart from Australia or New Zealand for Cancun, Mexico! Once you arrive in Cancun, you will be met by a tour representative and transferred 1.5 hours to Playa del Carmen. Once you have checked in to the hotel, enjoy the remainder of the day at leisure as you prepare for an exciting journey!

Please Note: Due to flight scheduling and availability, some customers may be required to depart on day 0 to arrive on day 1. Flight times will be indicated on your final documentation, which you will receive 4-6 weeks before departure.

Overnight: Hotel Hacienda Maria Bonita or similar, Playa del Carmen

Meals included: In-Flight

Today is all about relaxation! Enjoy breakfast at the hotel before heading out and discovering this lively coastal resort town; It won’t take long to ease into island time. Playa del Carmen is located along the Yucatan Peninsula Rivera Maya strip of the Caribbean shoreline. You’ll find laid-back bars, palm-lined streets, white sand beaches, fantastic shopping and mouth-watering cuisine.
There are no limits to activities here. Some of our recommended optional activities are:

Optional Activity: Snorkel with Sea Turtles, Akumal - AUD $325 per person
Travel by boat and explore the fascinating underwater world of Turtle Bay on a leisurely snorkel tour in search of 3 of the world’s seven sea turtle species. Brightly coloured tropical fish, spectacular coral, fantastic rock formations, rays, and unbelievable visibility make this an unforgettable experience.
Then journey deep into the subtropical rainforest of the Yucatan to relax, wander, jump & swim in the crystal-clear fresh waters of a massive “cenote” and marvel at the thousands of spectacular stalagmites and stalactites that surround you at every turn.
The professional guides will ensure you feel safe and have a fascinating experience. If you are not such an experienced snorkeler or not comfortable swimming, the local guide will be there every step of the way, even holding your hand if needed. The guides will ensure a safe and memorable experience swimming with turtles in Akumal and exploring ancient cenotes.
The professional photographer will take many photos of you swimming with Akumal turtles and exploring the magical cenotes throughout the day. At the end of the activity, you can purchase a digital copy with your personalised images to take home.
What's included?
• Early morning arrival at the cenote
• Guided snorkel session in the cenote
• Full snorkelling gear
• Transportation to Akumal
• Arrival to Akumal
• Guided snorkelling with turtles in Akumal
• Departure to the beach club for lunch
• Transportation back to hotels

Optional Activity: Day trip to Cozumel - AUD $285 per person
Come aboard a glass bottom boat in Cozumel, Mexico and cruise over the turquoise waters of the Caribbean Sea! This is the only 100% transparent boat in the world that lets you see the spectacular fish, coral and sights under the sea just north of the famous El Cielo. This fantastic, family-friendly activity will let you explore Cozumel’s renowned sea life and Caribbean waters. The glass boat can accommodate up to twelve people. You’ll see marine life, coral formations and even sunken ships. Enjoy it all from the comfort of a shaded boat with uninhibited views in every direction you look. The adventure doesn’t stop there. Not only will you be able to see the ocean through the boat, but you’ll also get to swim in it, making this an unbelievable experience!

As you cruise over Cozumel’s crystal clear waters, your guide will teach you about the island’s history and the sea creatures you spot. You’ll also enjoy refreshing drinks and cold beer as you relax on a boat ride unlike any other.
If you’re looking for a fun water excursion to discover under the sea without getting wet, this glass-bottom boat in Cozumel, Mexico, is your choice. It is excellent for people of all ages and swimming skills.
What’s included?
• Round-trip transportation
• English-speaking guide
• Ferry crossing
• Taxi from the tax dock in Cozumel to the pier to board a glass-bottom boat
• 1.5-hour glass bottom boat ride
• Snorkeling for 20 minutes in the reef of Cozumel
• Water, soft drinks and two beers per person
• Lunch at a beach club with a variety of Traditional dishes
• 2 hours of free time in Cozumel

Overnight: Hotel Hacienda Maria Bonita or similar, Playa del Carmen

Meals included: Breakfast

After breakfast, you will continue your tour to your second destination: Bacalar. This town is famous for its crystalline, bright blue lagoon, Laguna de los Siete Colores (Lake of 7 Colours). En route to Bacalar, we will make two thrilling stops:
First is the Tulum archeological site. Here, you will see the spectacular pyramids on a hill, oriented toward the sun, with a view of the Caribbean.

After taking in the views, we will take you to the cenote Dos Ojos Park. Located close to Tulum, cenote Dos Ojos holds an impressive record for the deepest underwater passage, 118 meters deep.
You can also access another cenote, a 15-minute walk from Dos Ojos. Nicte-Ha cenote is one of the lesser-known cenotes, but it is just as beautiful. The water’s stunning turquoise colour contrasts the surrounding lush jungles.
Entrance fees to both cenotes are included. If you are keen to snorkel or scuba dive, you can rent the equipment at an additional cost.
Once we arrive in Bacalar, enjoy a delicious welcome dinner. The driving time from Cenote Dos Ojos to Bacalar will be around two and a half hours.

Overnight: Hotel Nueve18 or similar, Bacalar

Meals included: Breakfast; Dinner

Today is a free day in Bacalar. You will have plenty of time to discover the lagoon at your own pace. Alternatively, you can visit the San Felipe fort, constructed in the 16th century as a defence against Dutch and French pirates. Nowadays, it holds a museum that tells the interesting history of the town’s past, with panoramic views over the lagoon.
Around the town’s main square (Plaza Principal), you will find a broad selection of restaurants serving delicious regional and international cuisine. Seafood is the absolute highlight!
To make your tour extra special, you can choose from one of the following optional activities:

Optional Activity: Sunrise Stand-Up Paddle or Kayak Tour - AUD $80 per person
A sunrise stand-up paddle tour is a must-do when visiting Bacalar. Glide through the calm morning waters and take in the beauty of nature as the sun rises over the horizon. The experienced tour guides will provide you with interesting facts about Bacalar. This is the perfect opportunity to get that perfect holiday photo while enjoying an experience like no other.
What’s included?
• English-speaking guide
• Safety equipment
• Natural fruit drinks
• Healthy snacks

Optional Activity: Sail Tour over the Lagoon of 7 Colours - AUD $110 per person
Sail with people who share your passion for adventure! You will explore fascinating places along the lagoon of the 7 Colours. Our small groups guarantee excellent attention and service from our crew. Disconnect from the world as you sail through the turquoise waters under the direction of the wind. When you return to the port, you can relax in our facilities or take a kayak to enjoy this incredible destination.
What’s included?
• English-speaking guide
• Safety equipment
• Tropical fruit beverages
• Healthy snacks
• 3 beers per adult

Overnight: Hotel Nueve18 or similar, Bacalar

Meals included: Breakfast

Today you will have the day at leisure to explore, or you can choose from one of the following optional activities:

Optional Activity: Sunrise Stand-Up Paddle or Kayak Tour - AUD $80 per person
A sunrise stand-up paddle tour is a must-do when visiting Bacalar. Glide through the calm morning waters and take in the beauty of nature as the sun rises over the horizon. The experienced tour guides will provide you with interesting facts about Bacalar. This is the perfect opportunity to get that perfect holiday photo while enjoying an experience like no other.
What’s included?
• English-speaking guide
• Safety equipment
• Natural fruit drinks
• Healthy snacks

Optional Activity: Sail Tour over the Lagoon of 7 Colours - AUD $110 per person
Sail with people who share your passion for adventure! You will explore fascinating places along the lagoon of the 7 Colours. Our small groups guarantee excellent attention and service from our crew. Disconnect from the world as you sail through the turquoise waters under the direction of the wind. When you return to the port, you can relax in our facilities or take a kayak to enjoy this incredible destination.
What’s included?
• English-speaking guide
• Safety equipment
• Tropical fruit beverages
• Healthy snacks
• 3 beers per adult

Overnight: Hotel Nueve18 or similar, Bacalar

Meals included: Breakfast

Today you will head west to the captivating City of Campeche. Although now a peaceful town, Campeche holds a tumultuous history that earned it the nickname “the Pirate City”. During the era of Spanish colonisation, the port of Campeche faced relentless attacks from infamous pirates like John Hawkins and Francis Drake, who targeted the valuable cargo-laden ships. In response, the city initiated the construction of fortified walls in 1686 to safeguard against these marauding pirates.

On this travel day, you will have the opportunity to stop at the cenote Miguel Colorado (entrance at additional cost) en route for a swim and some free time before continuing to Campeche.

Overnight: Hotel Mision Campeche or similar, Campeche

Meals included: Breakfast

Today your tour guide will take you on a city tour where you will learn everything about the most important historical sites of Campeche City, such as buildings and museums. You will visit the city's main square, the cathedral, the defence walls and their bastions (baluartes), the pier, and many other iconic tourist spots.

Overnight: Hotel Mision Campeche or similar, Campeche

Meals included: Breakfast

Driving from Campeche to Mérida typically takes around two and a half hours, but it would be a missed opportunity not to explore the fascinating sites. Your first stop is the archaeological zone of Uxmal, where the magnificently adorned “Pyramid of the Magician” and the renowned “Governor’s Palace” stand as exceptional examples of the Puuc architectural style. Uxmal is hailed as one of the most captivating cities in the entire Maya world, enchanting visitors with its mesmerising beauty.

After exploring Uxmal, you will visit a nearby town to visit a Maya family for a delicious home-cooked meal. Before reaching Mérida, you will detour the charming town of Becál, celebrated for its traditional Panama hat-making industry. Here, you can witness the craftsmanship and heritage of this unique trade.

Overnight: Hotel Nacional or similar, Merida

Meals included: Breakfast; Dinner

Your day begins with a delightful walking tour through the historical centre of Mérida. This city marks the end of Spanish occupation in the Yucatan peninsula after its founding in 1542. The influence of Spanish colonialism can still be seen in the charming street layout and the abundance of colonial buildings surrounding the central square, known as the “Zócalo”. Often referred to as “the white city” or “the Paris of Mexico”, Mérida exudes an enchanting ambience.
Optionally, you can choose to go on a tour of the National Park of Celestún:
Optional Activity: National Park of Celestún - AUD $300 per person

At around 09:00, you will be picked up from your hotel lobby. Then, you will travel to Celestun, where you will take a boat ride through a protected area famous for its mangrove forest and large pink flamingo population.
After the boat ride you will go to the beach to enjoy lunch. There will also be some time to swim in the Gulf of Mexico. Around 16:00, you will return to Merida, where you will be dropped off at your hotel around 17:00.
What’s included?
• English-speaking guide
• Boat-ride
• Lunch at a restaurant at Celestun Beach
• Round-trip transportation

Overnight: Hotel Nacional or similar, Merida

Meals included: Breakfast

Following breakfast, your tour continues towards the colonial town of Valladolid. Whilst on our way, you will visit one of the seven New Wonders of the World: Chichén Itzá, a remarkable Mayan city. This expansive archaeological site showcases Mexico’s rich Mayan heritage, featuring iconic structures such as the awe-inspiring Kukulcán pyramid, the fascinating nunnery, and the largest ball court in Mesoamerica, among other captivating ruins.

Overnight: Hotel Meson del Marques or similar, Valladolid

Meals included: Breakfast

Today you will have a day at leisure in the magical town of Valladolid. Valladolid is a town that has very well preserved the Spanish colonial culture. It is one of the most beautiful destinations in the Yucatan peninsula. Its perfect design and old mansions painted in the colours of its skies will pull you into an ethereal bubble where time barely passes and the past melds with the present. Here, you will understand why it was once called “the capital of the Maya East.” You can choose to stroll around Calzada de los Frailes, walk around the Mercado Municipal and visit the San Servicio church.
Alternatively, you can choose one of the following optional activities:

Optional Activity: Cooking Class - AUD $220 per person
Yucatan´s cuisine is vibrant and different from the rest of Mexico. During this cooking class, you´ll be invited to cook with a local Maya chef, using local recipes inherited from generation through generation. You will taste the history through these Mayan recipes and ingredients that are still part of the local identity. Fresh ingredients will be taken from the local garden, prepared and cooked from scratch. A passionate local food expert will explain the local culinary traditions. In the kitchen, you can actively participate by roasting seeds and cocoa and preparing Mayan spices, which give the ancestral flavour to your meal.
What’s included?
• Pick-up service
• All materials to cook
• Local Mayan chef
• Local expert in Spanish/English
• All food and drinks (no alcohol, except Xtabentun)

Optional Activity: Ek-Balam Ruins Tour - AUD $205 per person
On this half-day tour, we will take you to the magical Maya site of Ek Balam. Ek Balam, or ‘Black Jaguar’, is one of Yucatan's most important archaeological sites. After a guided tour and plenty of free time to wander around for yourself, we visit the cenote of X´canché, where you can take a refreshing swim.

What’s included?
• English-speaking guide
• Entrance fees to Ek-Balam ruins and a cenote

Overnight: Hotel Meson del Marques or similar, Valladolid

Meals included: Breakfast

Today we continue to Cancun, where you will enjoy an afternoon at leisure in this lively city bordering the turquoise waters of the Caribbean Sea. Alternatively, you can choose from one of the following activities:

Optional Activity: Luxury Sailing and Puerto Adventure & Snorkelling Tour - AUD $275 per person
The tour sets sail from beautiful Puerto Aventuras, whose gorgeous turquoise-green mangrove channels will transport you to the mesmerising blue hues of the Caribbean Sea. Relax on the deck and enjoy the warm rays of the tropical sun as your luxury catamaran sails until you reach Inah Reef.
Here you will plunge into cool waters to discover the fascinating underwater universe of the Caribbean Sea of large coral formations and abundant marine life. You’ll also have the chance to try out a stand-up paddleboard as you observe the coral reef formations below you. Afterwards, enjoy the onboard luxuries as you hang out on the catamaran while you soak up the Caribbean scene, savouring the delicious food and the refreshing drinks of the open bar. Finally, you’ll head back to shore for the return trip to your hotel in an air-conditioned vehicle.

What’s included?
• Roundtrip Transfer A/C Equipped
• Bottled water and lunch back to the hotel
• Certified guide and entrance fee
• Groups of 15 people max
• 08:30: Departure from Puerto Aventuras aboard a luxury catamaran and set sail for the reef Inah

Optional Activity: Isla Mujeres Tour - AUD $275 per person
Embark on a trip to Isla Mujeres on our luxury catamaran while enjoying beautiful views. Explore beautiful places that the coast of Cancun gives us and dive into the Caribbean Sea to snorkel in its warm waters. Our certified guides will show you the most outstanding places on the island. You will have free time to discover yourself in paradise. On your return, your palate will enjoy a delicious gourmet lunch and refreshing drinks at our open bar.
What’s included?
• Roundtrip transfers
• Lunch and drinks onboard
• Departure from the pier
• 2 hours of leisure at Isla Mujeres

Overnight: Hacienda Adhara or similar, Cancun

Meals included: Breakfast

Today, at the appropriate time, you will be transferred to the airport for your return flight to Australia.

Meals included: Breakfast

Relax and reminisce on the memories created over the past couple of weeks travelling through Mexico’s Yucatan region.

Meals included: In-Flight

Once you arrive in Australia (or New Zealand), make your onward travel arrangements.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return. 

CANCELLATION POLICY

Tour packages are non-refundable. If your tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website. 

Please note: Date change credits are subject to availability and not guaranteed until confirmed by Qantas Tours, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19. 

Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 5th of November 2024. 

This travel offer is priced per person based on a twin share.  

Single Traveller Supplement

For solo travellers, a mandatory single supplement of $800 applies.  

Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability. 

Departure Dates 

2024

March: 05

April: 16*

May: 21

June: 04*

August: 06

September: 10 

October: 22

November: 05 

Please note: see checkout for live dates and availability. 

Surcharges 

Please note: 

• dates/months with a * incur a high season surcharge of $650 per person. 

Departure Cities

Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth or Auckland

Departure City Surcharges

Melbourne or Brisbane: $250 per person

Adelaide: $350 per person

Perth: $650 per person 

*Auckland: -$250

International Full-Service Airline(s) Used

• Cabin Class: Economy Class

• Airlines: Qantas Airways, Delta Airlines, United Airlines, American Airlines, Fiji Airways, Air New Zealand and partners (subject to availability). 

Please note: TripADeal cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.  

Missed Flights 

If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Guaranteed Airline surcharge

• Cabin Class: Economy Class

• Delta Airlines: $400 per person  

Please note: 

• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

Arrive early in Cancun, Mexico

$300 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• Blackout dates apply to flights departing between the below date ranges:

1 December 2023 - 9 February 2024

18 March 2024 - 30 April 2024

1 June 2024 - 14 August 2024

23 September 2024 - 20 October 2024

6 December 2024 - 31 January 2025 

Stay behind in Cancun, Mexico

$300 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• Blackout dates apply to flights departing between the below date ranges:

1 December 2023 - 9 February 2024

18 March 2024 - 30 April 2024

1 June 2024 - 14 August 2024

23 September 2024 - 20 October 2024

6 December 2024 - 31 January 2025 

Arrive early in Los Angeles, United States (Only available to purchase over the phone)

$400 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• Blackout dates apply to flights departing between the below date ranges:

1 December 2023 - 9 February 2024

18 March 2024 - 30 April 2024

1 June 2024 - 14 August 2024

23 September 2024 - 20 October 2024

6 December 2024 - 31 January 2025 

Stay behind in Los Angeles, United States (Only available to purchase over the phone)

$400 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• Blackout dates apply to flights departing between the below date ranges:

1 December 2023 - 9 February 2024

18 March 2024 - 30 April 2024

1 June 2024 - 14 August 2024

23 September 2024 - 20 October 2024

6 December 2024 - 31 January 2025 

Flight Class Upgrades

Business Class: For pricing, please refer to the payment cart at checkout. 

Please note:

• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration. 

Accommodation Used: 

3-Star Properties (Self-Rated)

Playa del Carmen: Hotel Hacienda Maria Bonita or similar

Bacalar: Hotel Nueve18 or similar

Campeche: Hotel Mision Campeche or similar

Cancun: Hotel Adhara Cancun or similar 

4-Star Properties (Self-Rated)

Merida: Hotel Nacional Merida or similar 

5-Star Properties (Self-Rated)

Valadolid: Hotel Meson del Marques or similar 

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

Extra Nights

Not available  

Maximum Room Capacity

2 people. 

Child Policy

• No child discounts. The full price applies to all children travelling with their parents.

• Valid for Children 12 years old and over. 

Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed. 

Triple Share

Not available 

Bedding Configuration

Twin or double bedding (subject to availability). 

Minimum group size 20, maximum group size 30 per vehicle. 

Optional Tours/Activities

Day 2: Optional Activity: Snorkel with Sea Turtles, Akumal - $325 per person 

Day 2: Optional Activity: Day trip to Cozumel - $285 per person

Day 4 or 5: Optional Activity: Sunrise Stand-Up Paddle or Kayak Tour - $80 per person

Day 4 or 5: Optional Activity: Sail Tour over the Lagoon of 7 Colours - $110 per person

Day 9: Optional Activity: National Park of Celestún - $300 per person

Day 11: Optional Activity: Cooking Class - $220 per person

Day 11: Ek-Balam Ruins Tour - $205 per person

Day 12: Luxury Sailing and Puerto Adventure & Snorkelling Tour - $275 per person

Day 12: Isla Mujeres Tour - $275 per person 

Please note:

• Prices are based per person, are subject to availability, time permitting and weather conditions

• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 

• Some tours require minimum numbers to operate. 

• Visa fees and requirements 

• Domestic transfers and flights not stated in the deal offer

• Meals/beverages not stated in the deal offer

• Optional gratuities/tipping 

• Optional activities/tours 

• Personal expenses

• Travel insurance 

Tour Guide: 

Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 

An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined.  

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES 

Yucatan Peninsula

The climate in the Yucatan Peninsula is typically tropical, characterised by warm temperatures and high humidity throughout the year. Summers tend to be hot and rainy, with frequent showers and occasional tropical storms or hurricanes. Winters are generally milder and drier, offering more comfortable temperatures for outdoor activities. The region enjoys an average annual temperature of around 25 to 30 degrees Celsius, making it an ideal destination for beach lovers and sun-seekers.

Seat Selection & Frequent Flyer Points: 

We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information. 

Passport Validity:

Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

Meals :

For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:

You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle. 

Mobility:

If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf. 

Fitness Level Required: 

A leisurely level of fitness will be required.

Leisurely is described as light walking, including up multiple stairs, and occasional hiking, may involve uneven surfaces. Able to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility. 

Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Yellow Fever: 

A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also common for your home country to request a Yellow Fever certificate upon arrival.

You must check with your doctor well before leaving home about the Yellow Fever requirements for the countries you'll be visiting. 

Gratuities / Tipping: 

Land 

Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is $5-$10 USD per person per day. This covers the guide/leader and the driver and will be collected on tour. 

Please note: tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request. 

Sightseeing: 

Please note: If entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability). 

Shopping: 

Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

Please refer to our Terms and Conditions regarding shopping for further information. 

https://www.tripadeal.com.au/terms 

MEXICO 

For stays in Mexico for 180 days or less on an Australian Passport, you won't need a visa. But you'll need to complete a Multiple Immigration Form (FMM) and make sure your passport is stamped by Mexican immigration officials on arrival. If you fail to complete this form or to have your passport stamped upon entry into Mexico, you could be detained and deported. If you enter Mexico by air, you can either complete the FMM in advance online or on arrival. Present your completed FMM for inspection at immigration. Visa and other entry and exit conditions (such as customs and regulations) can change at short notice. Contact an Embassy or Consulate of Mexico for up-to-date information. 

USA

An ESTA (Visa Waiver) for the USA is a strict requirement when travelling to or flying through the USA. Once a USA ESTA Visa Waiver is issued it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA. For information on ESTA eligibility or to apply, please visit: https://esta.cbp.dhs.gov/esta/ 

Important: 

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.

• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: 

• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.

• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for Visas. This may, in turn, affect the type of application required. 

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers. 

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers. 

Supplier Fees

In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.