Cruise Croatia & Slovenia

• Return international full-service flights (economy class), departure city surcharges may apply

• 7-night MS Adriatic Princess cruise through Croatia
• Sail aboard the 'Luxury Plus' class ship
• Enjoy a welcome drink and snack
• Daily breakfast plus lunch or dinner
• Complimentary coffee and tea all day
• Complimentary fresh fruit all day
• Complimentary Wi-Fi onboard in public areas
• Complimentary daily afternoon snack

• 5 nights of 3-4 star hotel accommodation

• Enjoy 22 meals including daily breakfast

• English-speaking tour leader on days 2 to 5
• Airline taxes and surcharges

• Transportation by air-conditioned vehicles

• Return airport and cruise port transfers

Today depart for Zagreb, Croatia.

Please note: Some customers may be required to depart on Day 2 and arrive Day 2.

Meals included: In-Flight

Upon arrival in Zagreb, a transfer will be arranged to your hotel. Enjoy the remainder of the day at leisure, followed by a welcome dinner in the evening.

Overnight: Best Western Premier Hotel Astoria or similar

Meals included: Dinner

After breakfast, you'll enjoy the morning sightseeing in the Croatian capital of Zagreb. Keep your camera handy as you admire the fortified Upper Town otherwise thought of as the city’s historical centre, St Mark’s church with its multi-coloured roof, the Cathedral, the Croatian National Theatre and the University. Through the carved facades of buildings and baroque churches, you'll see many green spaces and terraces of cafes where the locals like to gather.

You'll then be transferred to Ljubljana, the Slovenian capital, to take a guided tour of the most significant sights of its old centre. Here you'll marvel at the picturesque central open-air market and the Three Bridges, the Baroque Town Hall and Robba’s Fountain. 

Overnight: Hotel Lev or similar, Ljubljana Area

Meals included: Breakfast; Dinner

Today you'll depart for the small town of Bled in the Julian Alps of Slovenia. As a setting for a classic fairytale, it features immense natural beauty with mountains and forest surrounding an emerald glacial lake. You'll even spot an island in the middle of the lake with a church steeple and wishing bell, as well as a cliff-top castle with picturesque views. Bled, together with its surroundings, ranks among the most beautiful alpine resorts and is also renowned for its mild, healing climate and thermal lake water. After, you'll continue to the Plitvice Lakes area and enjoy the remainder of the day at leisure. 

Overnight: Hotel Jezero or similar, Plitvice Area

Meals included: Breakfast; Dinner

After breakfast, you can discover the UNESCO World Heritage Site of Plitvice Lakes. Enjoy the natural beauty of the 16 crystal blue lakes cascading into 92 spectacular waterfalls and walk on the wooden promenades where every turn leads to breathtaking scenery and yet another waterfall. Surrounded by dense woods, Plitvice Lakes is a natural phenomenon of rare and unique beauty. Afterwards, you'll depart for Split to embark on your spectacular 7-night island cruise through Croatia.

Overnight: M/S Adriatic Princess or similar (Split)

Meals included: Breakfast; Dinner

Late in the morning, you'll set sail towards Hvar which is known as the sunniest island in Croatia. It's famous for its endless fields of lavender and rosemary, beautiful coastlines and historical towns. The town buzzes with vibrant energy in the summer sun so upon arrival, you'll enjoy some time at leisure exploring this stunning island. Alternatively, you can join an optional walking tour (not included) with an expert local guide who will show you around the ancient streets of Hvar.

After exploring Hvar, you'll set sail towards Korcula Island. You'll arrive at Vela Luka (Korcula Island) late in the afternoon where you can enjoy time at leisure before getting ready for the Captain's Dinner.

Overnight: M/S Adriatic Princess or similar (Korcula)

Meals included: Breakfast; Dinner

In the morning, you'll leave the stunning beauty of Vela Luka behind as the Captain hand-picks a bay to drop the anchor. Hop into your swimsuit and swim in the crystal-blue Adriatic Sea, surrounded by pine trees and the sound of crickets. After your swim, you'll continue sailing to Pomena on the island of Mljet.

The Island of Mljet, on its western side, houses the National Park Mljet which is known for its immense beauty and two turquoise salty lakes that are surrounded by thick forest. Upon arrival take the option to enjoy time free at leisure onboard or you can explore the park (entrance fee not included).

You could also take a 2.5-hour guided optional tour of Mljet and its national park (not included) to visit a tiny island on one of the lakes. Here you’ll discover a monastery and the church of St. Mary’s that was built in the 12th century so you can enjoy a cup of coffee with the view. Once on land in Mljet, you can rent bikes (not included) and enjoy cycling or strolling the numerous paths around the lakes or in the forests. In the late afternoon you'll depart towards the village of Slano.

Overnight: M/S Adriatic Princess or similar (Slano)

Meals included: Breakfast; Lunch

In the vicinity of Slano, the small town of Ston claims its fame for many things gourmand including strong wines, ancient salt production and succulent oysters and mussels. You can opt to take a 'Taste of Dalmatia' highlights tour, where you'll have an in-depth look at all these treasures, but you can also just relax in Slano before sailing out to Dubrovnik (not included).

Midway, a dip in the Adriatic gets you up and ready to join an optional guided tour of Dubrovnik Old Town (not included). Surrounded by immense city walls, as if in a universe of its own, the world-famous facades line up as you walk the same streets as the cast and crews of the Game of Thrones, Star Wars and Robin Hood. Enjoy an evening of romance, glitz and glam, as you will be staying in Dubrovnik overnight.

Overnight: M/S Adriatic Princess or similar (Dubrovnik)

Meals included: Breakfast; Lunch

The far south of Croatia holds many gems. Scattered between Dubrovnik and Korčula, the Elaphite archipelago is alluring for its pristine islands which were once an oasis for local seamen to build their ships and for captains to build their estates. Today, the Elaphites are praised for their quaint ambience. Stop for a swim before lunch onboard while en route to Korčula. You’ll know Korčula was a Venetian stronghold as soon as you lay your eyes on the many lion statues which lurk at you from the town’s facades and gates. The alleged home of the world-renowned traveler Marco Polo is bound to charm you, whether you explore it on your own or choose to embark on an optional walking tour (not included). Return back to your cruise boat for the night.

Overnight: M/S Adriatic Princess or similar (Korcula)

Meals included: Breakfast; Lunch

This morning, you'll enjoy breakfast served onboard, while navigating through the central Dalmatian islands on one side and the high mountains of the mainland on the other. Enjoy a swim before your lunch and then spend the afternoon in the beautiful seaside town of Makarska, which is certainly one of the highlights of Dalmatia. The imposing mountain range of Biokovo National Park in the background offers a magnificent contrast to the coast with its fabulously beautiful turquoise blue beaches, all of which make Makarska a true picture book destination. This is certainly paradise both for adventure travellers and those seeking a relaxing beach vacation. Strolling through the historic town centre, past small romantic alleys and squares, you'll discover many attractions. An optional excursion to the breath taking view at the Biokovo Skywalk can be arranged through the tour guide (not included).

Overnight: M/S Adriatic Princess or similar (Makarska)

Meals included: Breakfast; Lunch

Today you'll sail towards the island of Brac. The captain will anchor on the way for a refreshing swim in a secluded bay, and afterwards, you'll continue the journey towards the small town of Pucisca on the island. After docking, you can join a short visit to a stonemasonry school (not included) where you'll learn of the Brac limestone and their centuries-old tradition of stonemasonry and the unconventional tools they use. You'll then continue sailing to Split.

Overnight: M/S Adriatic Princess or similar (Split)

Meals included: Breakfast; Lunch

After a farewell breakfast, you'll disembark and be transferred to the hotel. Enjoy the remainder of the day at leisure to enjoy this beautiful city.

Overnight: Hotel Corner or similar, Split

Meals included: Breakfast

Enjoy your last day in paradise with free time at leisure.

Overnight: Hotel Corner or similar, Split

Meals included: Breakfast

At the appropriate time, transfer to the airport for your return flight to Australia (or New Zealand).

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive +1 day later.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Covid-19 Booking Policy
Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 
 

This travel offer is valid for travel on selected dates until the 8th October 2024.
 
This travel offer is priced per person based on a twin share. 
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement applies:
Lower deck: $3700 
Main deck: $4000
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2024
April: 23**
May: 07
September: 10*, 24**
October: 01, 08
Please note: See checkout for live dates and availability.
 
Surcharges
Please note: 
• Dates/months with a * incur a high season surcharge of $500 per person.
• Dates/months with a ** incur a high season surcharge of $650 per person.
 
Departure Cities
Sydney, *Melbourne, *Perth, *Brisbane, *Adelaide or *Auckland 
 
Departure City Surcharges
Melbourne or Perth: $100 per person
Brisbane: $300 per person
Adelaide: $500 per person
Auckland: $700 per person
 

International Full-Service Airline(s) Used

• Cabin Class: Economy Class

• Airlines: Etihad Airways, Emirates, Qatar Airways, Singapore Airlines, Qantas Airways, Lufthansa, Swiss Airways, Austrian Airlines, Finnair, Cathay Pacific, Air France, KLM, Oman Air, British Airways, Scandinavian Airlines, Virgin Australia, Thai Airways, Malaysia Airlines, Turkish Airlines and airline partners (subject to availability).

Please note: Qantas Tours cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

 
Guaranteed Airline Surcharge
• Cabin Class: Economy Class
• Singapore: $500 per person 
• Emirates: $500 per person 
• Qatar: $750 per person 
Please note: 
• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Guaranteed airline refers to the marketing carrier and could include codeshare partners.  
 
Arrive early in Zagreb, Croatia
$300 per person, subject to availability.
High season dates range up to $1,050 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• High season arrive early can be purchased for up to $1,050
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
18/03/2024 - 30/04/2024 ($800pp)
01/06/2024 - 14/08/2024 ($1,050pp)
23/09/2024 - 20/10/2024 ($800pp)
 
Stay behind in Split, Croatia
$300 per person, subject to availability.
High season dates: up to $1,050 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
High season stay behind can be purchased for up to $1,050 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
18/03/2024 - 30/04/2024 ($800pp)
01/06/2024 - 14/08/2024 ($1,050pp)
23/09/2024 - 20/10/2024 ($800pp)
 
Stopover Packages
* Dubai
Twin share: $1,000 per person/one way
Solo Traveller: $1,500 one way
 
* Doha
Twin share: $1,000 per person/one way
Solo Traveller: $1,500 one way
 
* Singapore
Twin share: $1,200 per person/one way
Solo Traveller: $1,800 one way
 
Includes:
• 2 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• Blackout dates apply to flights departing between the below date ranges:
16th June 2023 - 31st July 2023
10th September 2023 - 14th October 2023
1st December 2023 - 9th February 2024
11th March 2024 - 17th March 2024 (Dubai only)
18th March 2024 - 30th April 2024
1st June 2024 - 14th August 2024
23rd September 2024 - 20th October 2024
6th December 2024 - 31st January 2025
Singapore Grand Prix: September 2024 - dates yet to be released (Singapore only)
Doha Grand Prix: October 2024 - dates yet to be released (Doha only)
Abu Dhabi Grand Prix: November 2024 - dates yet to be released (Dubai only)
 
Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
 

MS Adriatic Princess
MS Adriatic Princess was commissioned in 2017, luxury class. All decks and cabins were refurbished in 2019, adjusting to the new standards of the current Adriatic fleet. The boat is 45 m (144 ft) long, 8.5 m (28 ft) wide with a cruising speed of 9 knots. Her capacity is 40 pax. She has 18 ensuite cabins on the main and lower deck, and all are fully air-conditioned.
 
Cabins
Cabin furnishings include a cupboard, a cabinet and a window or a porthole. All cabins are equipped with power plugs. Bathrooms are fully equipped with a shower, toilette, hairdryer and a vanity with a sink.
On the main deck and the upper deck, there is one bathroom with a shower. The upper deck houses a fully air-conditioned salon-restaurant that sits all guests at the same time with a fully equipped bar and LCD TV. At the rear of the boat, you can find a shaded lounge area with club tables and comfortable sofas. The top deck, also called the sun deck, offers 155 m2 of space and is equipped with sun tanning chairs and a jacuzzi. WIFI is available free of charge in the salon and in the rear part of the boat.
 
Cabin Sizes
Lower deck cabins: 14-18m² (46-60 sqft)
Main deck cabins: 13-15m² (40-44 sqft)
All cabins are subject to availability; some cabins may have restricted views.
 

Accommodation Used:

3-4 Star Properties (Self-Rated)

• Zagreb (Croatia): Best Western Premier Hotel Astoria or similar

• Split (Croatia): Hotel Corner or similar

• Ljubljana (Slovenia) : Hotel Lev or similar

• Plitvice (Croatia): Hotel Jezero or similar

 

Cruise

Cruise: M/S Adriatic Princess or similar

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

 
Extra Nights
Not available.
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for Children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Double or twin (subject to availability).
 

Minimum group size 4, maximum group size 28 per vehicle.
 
Optional Tours/Activities
• Beach Towel Hire - Approx. €6 per person for the week
• Walking Tour Package - Approx. €80 per person * Includes: Dubrovnik, Korcula, Split, Hvar, Pucisca Stomemasonary School
• Day 6: Entrance Fee to Mljet National Park - Approx. €20 per person 
• Day 6: Guided Tour Through Mljet National Park (includes entrance fee) - Approx. €35 per person
• Day 10: Cetina River Excursion - Approx. €35 per person
Please note:
• Prices are based per person, are subject to availability, time permitting and weather conditions, and are payable directly to the tour operator in the currency specified.
• Some tours or shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability).
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.
 

• Visa fees and requirements 
• Meals/beverages not stated in the deal offer
• Gratuities/tipping 
• Cruise docking taxes and fees - Approx. €45 per person payable on tour in cash
• Optional activities/tours 
• Personal expenses
• Travel insurance
• City tax
 

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 
 
Tour Leader:  
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
April - May
April/May in Croatia is when temperatures really begin to climb and the summer season truly begins. The town and ports are filling up with tourists, restaurants and bars are alive, museums open, and the weather triumphs it all by warming up considerably. Average temperatures reach a very pleasant high of around 21°C and reach a low of a very manageable 11°C.
 
June
The weather in Croatia in June is one of the warmest you’ll experience. Daily average temperatures in June are about 22°C, with highs reaching up to 27°C and lows plummeting to about 16°C. Over the course of the month, the hours of sunshine remain pretty constant, with an average of about 15 hours per day. 
 
September
September is still very warm, with the average daily temperature in September ranging from 16-19°C, the highest still a lovely 24°C, and the lowest temperature is only around 13°C.
 
October
Croatia is still fairly warm during October, but the temperature is noticeably lower than in summertime. October’s average daily temperature is about 18°C over the course of the month, with highs decreasing from 22°C to 18°C and lows from 15°C to 12°C. Of course with the temperature being lower at night, it would be wise to pack a few items such as a light jacket just in case.
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
At Qantas Tours, we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
CRUISE
Embarkation / Disembarkation:
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
  
COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Qantas Tours of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Fitness Level Required / Mobility:
Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 
Please note: A general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Land:
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 per person per day. This covers the guide/leader and the driver and will be collected on tour. 
Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Cruise Approximates:
• Cruise Manager (may or may not act as a guide): €4 - 6 daily; for example at the end of an 8-day cruiser amounts to €35
• Crew (all boat services and assistance with luggage): €2 - 3 daily
• Local guide (offers in-depth information at specific locations; there may be many guides along a tour program): €1 - 2 per half day of sightseeing.
 
Sightseeing:
Please note: If the entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.
 

A Tourist visa for Europe is not required for stays up to 90 days if travelling on an Australian or New Zealand passport.
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for Visas. This may, in turn, affect the type of application required.
 

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the Qantas Tour you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.