Hidden Gems of Italy

• Return international full-service flights (economy class), departure city surcharges may apply

• 10 nights of 4.5 & 5-star hotel accommodation
• Stay in luxury hotels in Cesenatico and Lido de Jesolo, on the popular Italian Adriatic Coast
• Relax in the spa and by the indoor swimming pools at the 5-star hotels

• Enjoy 12 meals including daily breakfast, one lunch on a local farm in the Emilia Romagna countryside and one traditional lunch in Bologna
• Experience a wine and food tasting in the Prosecco Hills, Venice area

• Parking and check point fees
• Audio earphones for hearing assistance
• English-speaking tour leader and guide
• Airline taxes plus surcharges

• Transportation by private air-conditioned vehicles
• Return water bus to Venice city centre

• Return airport and private boat transfers

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today depart for Rome, Italy.

Please note: Due to flight scheduling and availability, some customers may be required to depart on day 2, to arrive on day 2. Flight times will be indicated on your final documentation, which you will receive 4 - 6 weeks prior to departure.

Meals included: In-Flight

Upon arrival in Rome, you will be met at the airport and transferred to the hotel.

Overnight: Hotel Building or similar, Rome

Meals included: None

Today take part in a locally guided tour of imperial Rome (approx. 3 hours). See the Colosseum (entrance not included), in the same square you can also admire the Arch of Constantine and the Arch of Titus. Continue to the Roman Forum (entrance not included), the biggest archaeological area in the world - in the heart of Rome. Arriving at the top of Capitol Hill, today the seat of City Hall, you can admire the beautiful square designed by Michelangelo Buonarroti that houses the Palazzo Conservatori and the Palazzo Nuovo. Afterwards, continue down Capitol Hill and arrive directly at Venice Square, where you will be astonished by the Vittoriano, Europe's biggest monument;

Enjoy the rest of the day at leisure. You might like to visit the Vatican and the magnificent Sistine Chapel (not included). Guests who are interested in doing this day trip are advised to book tickets online well in advance in order to secure their place. 

Please note: This activity cannot be booked whilst on tour with the operator.

Overnight: Hotel Building or similar, Rome

Meals included: Breakfast

Your journey into the hidden delights of Italy begins today. Beyond the conventional Italian sights, be charmed by fascinating medieval cities and incredible landscapes and embrace 'La Dolce Vita' (The Sweet Life). On the way to Cesenatico, stop in Perugia, famous for its chocolate and home to one of the world's oldest universities, decadent palaces & fortresses. Perugia is the capital of Umbria region, in central Italy, north of Rome and lies on hills overlooking the Umbrian and central Tiber valleys and Lake Trasimeno. With a pristine medieval centre and an international student population, Perugia is Umbria’s largest and most cosmopolitan city. Its historic centre, little changed over the past 400 years, is filled with cobbled alleys, arched stairways and piazze (squares) framed by solemn churches and magnificent Gothic palaces. Reminders of its lively past are everywhere, from ancient arches and medieval basilicas to Renaissance frescoes by the likes of Perugino and Raphael. Enjoy time at leisure discovering this small jewel with majestic architecture, beautiful churches and treasured artwork and monuments. Don’t forget to taste the famous chocolate, Perugia is also known as “City of Chocolate” for the historic presence of the Perugina factory and many other companies specializing in the production of chocolate products.

In the afternoon, continue your journey to Cesenatico, a port town on the Adriatic coast of Italy. Set in the heart of the Riviera Romagnola, the beachfront town of Cesenatico is a tourist resort, where historic fishing boats are displayed in the canal. Cesenatico's port canal was designed by Leonardo da Vinci and is the most important monument in the city. The “Porto Canale” canal is a nice walk along the working fishing dock canal surrounded by plenty of restaurants and beautiful views. Enjoy the remainder of the day at leisure. You may decide to taste some fresh seafood at the many restaurants that Cesenatico offers. 

Today travel is approximately 340 Km.

Overnight: Grand Hotel Da Vinci or similar, Cesenatico

Meals included: Breakfast

Today after breakfast, start your journey exploring central Italy, the enchanting region of the Emilia Romagna. Immerse yourself in the captivating history and infamous local flavours and specialities that helped put Italian cuisines on the map: Parmigiano Reggiano cheese, mortadella, Parma prosciutto, traditional balsamic vinegar, tagliatelle & tortellini pasta, Bolognese sauce, piadina and more.

Visit the tiny San Marino Republic, Europe's third smallest independent state, behind the Vatican and Monaco. Enjoy a guided tour of this UNESCO-listed State dominated by the huge, central limestone mass of Mount Titano (739 m). Full of charm, San Marino is known for its ancient history and cultural places of interest, such as castles, monuments and museums. After your tour enjoy time at leisure for lunch (not included) for tasting some delicious local specialties like tagliatelle or cappelletti pasta and don’t miss out on some tax-free shopping. San Marino Republic is famous for jewellery, ceramics, electronics, leather and clothing. 

In the afternoon, continue your journey to the Italian coastal town of Rimini where you will join a guided tour of the old city. With more than 2000 years of history, this ancient gem is also considered one of the best beach resorts in Europe, Rimini is famous for its wide sandy beaches, azure blue waters, and the fantastic nightlife for travellers of all ages. Hometown of the legendary Italian director behind La Dolce Vita, Federico Fellini, this picturesque town is home to dreamy cobbled streets, the resplendent Roman Galli Theatre and welcoming cafes and tavernas. In the late afternoon, return to Cesenatico and you may relax at the beautiful spa of your hotel.

Today's travel is approximately 100 Km.

Overnight: Grand Hotel Da Vinci or similar, Cesenatico

Meals included: Breakfast

After breakfast head to one of Italy's most beautiful medieval towns, Santarcangelo di Romagna. Known as the "City of Art", it plays host to international events and village fetes among its elegant buildings, narrow streets and small squares.

Lead by your Tour Leader, enjoy a walk around the old town centre, a humming centre of excellent restaurants and wine bars, narrow streets leading to little squares where there is always something going on. Afterwards, take part in a Piadina cooking class followed by lunch at a local farm. La Piadina, typical of the Emilia Romagna region, also known as flatbread, is a delicious soft Italian bread recipe. It is a yeast free soft dough that is cooked on the stove top. The perfect wrap for all of your favourite fillings. Later enjoy a traditional lunch in a local farm and taste all the delicious specialties the region offers. 

In the afternoon travel to Ravenna, known for the colourful Byzantine mosaics adorning many of its central buildings, explore this stunning city on a guided tour. Spread out over several churches and baptisteries around town is one of the world's most dazzling collections of early Christian mosaic artwork, which are on the UNESCO's World Heritage list. All eight buildings – the Mausoleum of Galla Placidia, the Neonian Baptistery, the Basilica of Sant'Apollinare Nuovo, the Arian Baptistery, the Archiepiscopal Chapel, the Mausoleum of Theodoric, the Church of San Vitale and the Basilica of Sant'Apollinare in Classe – were constructed in the 5th and 6th centuries. They show great artistic skill, including a wonderful blend of Graeco-Roman tradition, Christian iconography and oriental and Western styles. In the late afternoon return to Cesenatico and enjoy the remainder of the day at leisure.

Today's travel is approximately 110 Km.

Overnight: Grand Hotel Da Vinci or similar, Cesenatico

Meals included: Breakfast; Lunch

Today head to Urbino, in the region of Marche in central Italy. Urbino is the birthplace of the famous high Renaissance painter, Raffaello Sanzio. Upon arrival enjoy a guided tour of the walled medieval town and admire the UNESCO historic centre and the massive Palazzo Ducale (entrance included). Urbino is a small city in the hills that experienced an astonishing cultural flowering in the 15th century. During this period, it attracted artists and scholars from all over Italy and beyond, influencing cultural developments elsewhere in Europe. The historic centre of Urbino, with its beautiful palaces, churches and narrow streets, transport you directly back to the Renaissance when it was the glittering city of the dukes, rich in cultural substance and enchanting splendour.

Continue to Gradara, a beautiful fortified medieval village dominated by a picturesque castle (entrance included), famous as the setting of the tragic love story of Paolo and Francesca – referenced by Dante in his Divine Comedy.

Gradara crowns a small hill that opens beautiful panoramic views over Italy’s Adriatic seaside. With a majestic castle that, throughout the centuries, has been home to some of Italy’s most famous noble families, Gradara is a delight to explore.  Built on a hill that is crisscrossed by caves and tunnels, the village is fortified by two rings of defensive walls.  Return to Cesenatico and enjoy the remainder of the day at leisure.

Today travel is approximately 170 Km.

Overnight: Grand Hotel Da Vinci or similar, Cesenatico

Meals included: Breakfast

In the morning depart to Bologna the capital city of the Emilia Romagna region and enjoy a guided tour of the city centre. Bologna is a city of two intriguing halves, one side is a modern city where suave opera-goers waltz out of regal theatres and into some of the nation's finest restaurants. The other half is an edgy city, home to one of the world's oldest university and famous for its graffiti-embellished piazzas buzzing with student life. Admire the middle age historical porticoes listed by UNESCO, including the university and a skyline full of towers, including Asinelli Tower and the city’s main square, Piazza Maggiore. Stroll around the Quadrilatero, a small area in downtown Bologna where walking streets connect some of the city’s best shopping spots. These include the glossy and upscale shopping mall, Galleria Cavour, which houses boutiques of luxury brands.

Afterwards enjoy a traditional lunch in a local restaurant to taste some of the famous specialties of Bologna. In the afternoon, arrive in Lido di Jesolo, a seaside resort on the “Venetian Riviera” close to Venice city. Enjoy the remainder of the day at leisure and relax in your luxury resort.

Today travel is approximately 280 Km.

Overnight: Almar Resort or similar, Lido di Jesolo

Meals included: Breakfast; Lunch

After breakfast this morning, you will be transferred to the Punta Sabbioni Pier where you will board a water bus to Venice city centre. Take the time to admire the beautiful buildings and architecture as you cruise the infamous canals. Upon arrival, be met by a local guide at Piazza San Marco (St Mark’s Square) and begin your guided tour of Venice (approximately 2 hours). The tour starts at the iconic St Mark’s Square, regarded as one of the most intricate and beautiful town squares in the world and the hub of Venetian life. Surrounding the square, you will see the famous St Mark’s Basilica, the Doge’s Palace, and the Bell Tower (entrances not included). The church (St Mark’s Basilica) was built to house the body of St. Marc which was transported from Alexandria in 828AD. Inside the basilica, you can admire over 8,000 square meters of glittering Byzantine mosaics. The tour will continue onwards to Rialto Bridge, the oldest bridge in the Grand Canal and an icon of the city. Upon conclusion of the tour, you may enjoy an afternoon at leisure in the beautiful city of Venice before being transferred back to your hotel.

Overnight: Almar Resort or similar, Lido di Jesolo

Meals included: Breakfast

Today enjoy a day at leisure in Venice. You may like to visit the beautiful islands of Burano and Murano in the Venetian lagoon world-renowned for its glassware. Or stroll the Venice alleyways tasting the local specialties and sipping some spritz, a typical Venetian cocktail. In the afternoon, you can return back to your hotel and relax in the indoor swimming pool or explore the main attractions and local restaurants of the holiday town of Lido di Jesolo. 

Overnight: Almar Resort or similar, Lido di Jesolo

Meals included: Breakfast

Today enjoy a full day tour exploring the “Prosecco Hills” in Valdobbiadene area, surrounded by captivating foothills of the Alps. Immerse yourself in the amazing landscape and join an unmissable food and wine tasting experience at a well known local winery to enjoy the area's infamous dry sparkling white wine, Prosecco. Also a part of the tour, enjoy a visit to the picturesque San Salvatore Castle (entrance included). A striking and perennial icon, San Salvatore Castle lies in the heart of the Veneto, enfolded in the embrace of the gently-rolling Prosecco hills. For the past eight centuries, it has dominated the plain leading up the gorgeous city of Venice. In the late afternoon return back to your hotel and enjoy the remainder of the day at leisure.

Today travel is approximately 120 Km.

Overnight: Almar Resort or similar, Lido di Jesolo

Meals included: Breakfast

Today, at the appropriate time, you will be transferred to the airport for your return flight to Australia or New Zealand after your trip of a lifetime.

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive +1 day later.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
Please note: All additional charges are payable in AUD (unless otherwise stated).

This travel offer is valid for travel on selected dates until the 10th November 2024.
 
This travel offer is priced per person based on a twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $1300 applies. 
Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2024
March: 3, 10, 31
April: *7
October: 27
November: 10
Please note: see checkout for live dates and availability.
 
Surcharges
Please note: 
• dates/months with a * incur a high season surcharge of $700 per person.

Departure Cities

Sydney, Melbourne, Perth, *Brisbane, *Adelaide or *Auckland
 
Departure City Surcharges
Brisbane: $200 per person
Adelaide: $300 per person
Auckland: $400 per person
 
International Full-Service Airline(s) Used
• Cabin Class: Economy Class
• Airlines: Qantas Airways, Emirates, Etihad, Qatar Airways, Singapore Airlines, Malaysian Airlines, British Airways, Japan Airlines, KLM, Lufthansa, Air France, Finn Air, Swiss, Turkish Airlines, Virgin Australia and partners (subject to availability).
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 
 
Guaranteed Airline surcharge
• Cabin Class: Economy Class
• Emirates: $315 per person 
Please note: 
• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Guaranteed airline refers to the marketing carrier and could include codeshare partners. 
 
Arrive early in Rome, Italy
Non high season dates: $300 per person, subject to availability
High season dates range up to $700 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1st December 2023 - 9th February 2024
18th March 2024 - 30th April 2024
1st June 2024 - 14th August 2024
23rd September 2024 - 20th October 2024
6th December 2024 - 31st January 2025
 
Stay behind in Venice, Italy
Non high season dates: $300 per person, subject to availability
High season dates range up to $700 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1st December 2023 - 9th February 2024
18th March 2024 - 30th April 2024
1st June 2024 - 14th August 2024
23rd September 2024 - 20th October 2024
6th December 2024 - 31st January 2025
 
Stopover Packages 
* Doha
Twin share: $1000 per person/one way
Solo Traveller: $1500 one way
 
* Dubai
Twin share: $1000 per person/one way
Solo Traveller: $1500 one way
 
* Singapore
Twin share: $1200 per person/one way
Solo Traveller: $1800 one way
 
Includes:
• 2 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
 
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
2024 Singapore Taylor Swift Concert: 01 - 10 March 2024
Singapore Grand Prix: September 2024
Doha Grand Prix: October 2024
Doha MotoGP: November 2024
Abu Dhabi Grand Prix (for Dubai): November 2024
Please note: the exact dates for 2024 events are yet to be released.
 

Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

Accommodation Used:

4.5 - 5 Star Properties (Self-Rated)

• Rome: The Building Hotel OR Hotel Milton

• Cesenatico: Grand Hotel Da Vinci

• Lido Di Jesolo: Almar Jesolo Resort & Spa

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available
 
Bedding Configuration
Double or twin bedding (subject to availability).

Minimum group size 20, maximum group size 36 per vehicle.

• Visa fees and requirements 

• Domestic transfers and flights not stated in the deal offer

• Meals/beverages not stated in the deal offer

• Optional gratuities/tipping 

• Optional activities/tours 

• Personal expenses

• Travel insurance

• City Taxes

 

CITY TAXES

Italy

Payable directly to the hotel at check-in.

* Venice Area: €3.10 per person, per night

* Rome: €6.00 per person, per night

* Cesenatico: €1.50 per person, per night

Please note: all pricing is an approximate and subject to change.

 

TOUR GUIDE VS. TOUR LEADER

Tour Guide: 

Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

 

Tour Leader: 

An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

 

CLIMATE & AVERAGE TEMPERATURES

Italy:

Italy is largely characterised by a typical Mediterranean climate made up of warm springs and hot and dry summers, the climate here is very pleasant. Along the coast of Southern Italy in July and August the average temperature is above 25°C. April to June and September to October are the best months to travel through southern Italy. You can expect temperatures of up to 26°C during the warmest part of the day.


In November and March, we recommend dressing in layers as there can be significant changes in temperature throughout the day. Wear a good pair of walking shoes, jeans or heavy cotton pants, a light cotton shirt plus a sweater/jacket and to fit in with the local Italians, a scarf. Expect temperatures ranging from highs of 16°C to lows 10°C .
 

FLIGHTS

Seat Selection & Frequent Flyer Points:

We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

 

Passport Validity:

Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

 

COACH TOUR

Meals:

For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

 

Luggage:

You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

 

OTHER

Mobility:

If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

 

Fitness Level Required:

A leisurely level of fitness will be required. 

Leisurely is described as light walking, including up multiple stairs, and occasional hiking, may involve uneven surfaces. Able to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility. 

Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

 

Gratuities / Tipping:

Land

Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5-7 per person per day. This covers the guide/leader and the driver and will be collected on tour. 

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

 

Sightseeing:

Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

 

Shopping: 

Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

Please refer to our Terms and Conditions regarding shopping for further information.

 

A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian passport.

Important: 

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.

• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: 

• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.

• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

 

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

 

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

 

Supplier Fees

In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.