Spain & Portugal River Cruise

• Return international full-service flights (economy class), departure city surcharges may apply

• 7-night South Spain river cruise aboard the 4-star ‘La Belle De Cadix’ ship
• Rest easy in an outside river-view stateroom cabin
• Enjoy all meals onboard and drinks included with meals (except for drinks from the cruise special lists)
• Enjoy a welcome cocktail, welcome dinner and Gala Dinner
• All shore excursions included with headsets included as per itinerary
• Enjoy special onboard entertainment including music, a Flamenco dancing evening and more
• Complimentary Wi-Fi

• 6 nights of 4-star hotel accommodation

• Enjoy 26 meals including all while cruising

• English-speaking tour leader and guides
• Airline and cruise port taxes and surcharges
• City tax

• Transportation by air-conditioned private vehicles

• Return airport and cruise port transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
• Cabin Upgrades: Cabin upgrades are available (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Premium Accommodation: Upgrade your accommodation package (see checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline (see checkout for details)
• Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Today depart for the Spanish capital city, Madrid!

Please note: Due to flight scheduling and availability, some departures may occur on Day 2 to arrive on Day 2. Flight times will be indicated on your final documentation, which you will receive prior to departure.

Meals included: In-Flight

Welcome to Madrid, today you'll be met on arrival and transferred to the hotel for the night.

Overnight: Hotel Ilunion Alcala' Norte or similar, Madrid

Meals included: None

Enjoy breakfast at the hotel before departing on a half-day guided city tour of Madrid. Today you'll take in sights such as Gran Vía which is known as the ‘Spanish Broadway’ and the street that never sleeps of Plaza Espana, Puerta del Sol, Paseo de la Castellana. You'll also see the Puerta Toledo gate, Puerta de Alcala monumen, the Royal Palace (entrance not included) which is the official residence of the Spanish Royal Family, and the historic Cathedral de Almudena (entrance not included).

Enjoy the afternoon at leisure in this vibrant capital.

Overnight: Hotel Ilunion Alcala' Norte or similar, Madrid

Meals included: Breakfast

Continue your Spanish journey on an approximately 560-kilometre travel day as you head to Seville, the capital of southern Spain’s Andalusia region.

On the way you'll stop in Toledo, one of the oldest and most unique cities in Spain. This was the former Spanish capital before Madrid so this city has made an important contribution to Spain’s history and heritage. Here, you’ll find mosques opposite Catholic chapels as well as breathtaking synagogues. 

Upon arrival in Seville, spend the rest of the day at leisure and take time to visit the Triana neighbourhood which is particularly famous for flamenco dancing.

Overnight: Hotel Vertice Aljarafe Hotel or similar, Seville

Meals included: Breakfast

(Embark at 18:00)

After breakfast, enjoy a walking tour of Seville with your tour leader. You'll walk through the imposing Plaza de Espana town square, see Seville's gothic Cathedral of Saint Mary of the Sea, and admire the Giralda Tower which was a former minaret converted to a bell tower (entrances not included). Indulge in the lively authentic Spanish atmosphere in the streets of Seville as you try tasty tapas in the old town or discover the best of Alameda, Macarena, Nervión, Los Remedios and Triana suburbs. 

In the afternoon, you'll be transferred to the Guadalquivir River port of Seville to board your cruise through the rich region of Andalusia in southern Spain. The friendly crew of the Croisi Cruise will be awaiting your arrival and soon after, the Cruise Director will invite you for a welcome cocktail followed by a welcome dinner. The cruise will then stay docked in Seville for the night.

Overnight: MS La Belle De Cadix ship, Croisi Cruise

Meals included: Breakfast; Dinner

This morning you'll be transferred to the stunningly attractive city of Cordoba where you'll enjoy a guided tour of this important Roman city. The area is best known for La Mezquita, an immense mosque dating from 784 A.D., as it features an unusually striped columned prayer hall, Byzantine mosaics and a Christian cathedral. Explore the beautiful UNESCO historic centre, wander through Moorish courtyards, see the iconic Roman Bridge and walk along the lovely Guadalquivir River that runs through the city’s heart. Afterwards, return back to Seville and relax onboard your ship.

Overnight: MS La Belle De Cadix ship, Croisi Cruise

Meals included: Breakfast; Lunch; Dinner

This morning, enjoy a guided tour of the beautiful city of Seville. 

In the afternoon, you'll start cruising past the UNESCO-listed Doñana National Park before reaching Spain's oldest port city of Cádiz. Upon arrival, enjoy a walking tour of Cádiz by night. 

Overnight: MS La Belle De Cadix ship, Croisi Cruise

Meals included: Breakfast; Lunch; Dinner

Today you’ll take part in an excursion to the city of Jerez De La Frontera which is well-known for its sherry and brandy production, fine horses and Flamenco music and dance. While here, you'll visit a stud farm that raises magnificent Andalusian horses and enjoy a presentation of the equestrian arts the country is famous for.

Afterwards, you'll return to Cadiz and join a guided tour of this beautiful coastal city on the Atlantic Ocean. Rising from rock and completely surrounded by the sea, a thin sandbank connects this fortified town with the mainland.

This evening continue cruising towards El Puerto de Santa Maria with its abundance of sandy beaches, tempting cuisine, sherry wineries and smattering of architectural heirlooms. Here you'll enjoy an evening of traditional Flamenco dancing onboard the ship.

Overnight: MS La Belle De Cadix ship, Croisi Cruise

Meals included: Breakfast; Lunch; Dinner

Today, you'll tour the famous Osborne cellar to taste the local wines. Afterwards, you'll cruise towards the old settlement of Isla Minima which is owned by a rice company. It's a strange place because it's an example of a settlement that had been created for workers but in recent years it's been slowly abandoned. Visit a genuine Andalusian hacienda (Spanish ranch) located on the banks of the Guadalquivir River before watching an equestrian show. Later, return to the ship and start sailing towards Seville.

Overnight: MS La Belle De Cadix ship, Croisi Cruise

Meals included: Breakfast; Lunch; Dinner

Today, you'll join a guided tour of Granada (driving time is an approximately 3-hour round trip). This grandiose city owes its prestige to its Moorish monuments, especially the Alhambra which is a palace straight out of the 'One Thousand and One Nights' Middle Eastern folktales. You can also discover the Generalife Palace, a country estate with attached romantic gardens that was frequented by kings of Granada. Afterwards, you'll return to Seville and enjoy the evening onboard the ship.

Overnight: MS La Belle De Cadix ship, Croisi Cruise

Meals included: Breakfast; Lunch; Dinner

This morning join a guided excursion to the Gothic-Mudéjar-style Franciscan monastery that was built between the 14th and 15th centuries. Christopher Columbus stayed here while preparing for his departure for the New World. A fresco by Daniel Vázquez Díaz, created in 1930, illustrates the sailor’s saga and will remind you of his historic role. You'll then head to Wharf Of The Caravels on the Atlantic coast, just 10 kilometres from Seville, where the great explorer set out on August 3, 1492. You'll find life-size replicas of the famous Pinta, Nina, and Santa Maria ships here.

Afterwards, return to Seville and enjoy an afternoon at leisure. Take advantage of this time to discover the city at your own pace as you stroll through Maria Luisa Park or the historic centre to take in the full ambience of the city.

In the evening, enjoy a festive gala onboard the ship.

Overnight: MS La Belle De Cadix ship, Croisi Cruise

Meals included: Breakfast; Lunch; Dinner

(Disembark at 09:00)

Enjoy one last buffet breakfast onboard the ship before disembarking and meeting your tour leader to continue your journey to Portugal on an approximately 245-kilometre travel day. You'll head to the coastal city of Faro, the capital of southern Portugal’s Algarve region. The city’s neoclassical Arco da Vila is on the medieval gateways to the city as it was part of the original Moorish wall, the monumental archway leads to the old town with its cobbled streets. Nearby is Faro Cathedral which was built in the 13th century, and the Municipal Museum which is a 16th-century convent that displays prehistoric and medieval artifacts. Faro is a fascinating city that combines history, interesting tourist attractions and an abundance of Portuguese charm. Enjoy time at leisure before being transferred to the famous holiday destination of Albufeira overnight.

Albufeira owes its fame to its beautiful gold beaches and many bars and nightclubs so it's worth getting to know this town of white houses. Founded by the Arabs, it still has narrow winding streets that are best explored by day and night since the excitement never stops. Don’t miss a visit to the old fishermen’s quarters where you can find a bar or restaurant hiding around every corner, here you can try fresh seafood and fish that's simply grilled or in a cataplana (casserole), the specialty of the region.

Overnight: Hotel Vila Gale Marina or similar, Albufeira

Meals included: Breakfast

After breakfast depart for Lisbon, the capital of Portugal on an approximately 255-kilometre day. Enjoy the rest of the day at leisure in this beautiful city which embraces modern culture while maintaining its unique heritage and traditions.

Overnight: Hotel 3K Europa or similar, Lisbon, Portugal

Meals included: Breakfast

Today enjoy a half-day guided tour of Lisbon as you wander through maze-like streets to reach the main attractions. See Lisbon’s Cathedral, the historical house of Casa dos Bicos, Tagus Estuary and the Ponte 25 de Abril suspension bridge. Afterwards, enjoy the remainder of the day at leisure.

Overnight: Hotel 3K Europa or similar, Lisbon, Portugal

Meals included: Breakfast

At the appropriate time, you will be transferred to Lisbon Airport for your return flight back to Australia.

Please note: If your flight departs early, breakfast will be arranged for pick up from the hotel reception the night before.

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive in Australia +1 day later.

 
After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with. We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated).
 

This travel offer is valid for travel on selected dates until the 29th September 2024.
 
This travel offer is priced per person based on a twin share. 
 
Single Traveller Supplement  
For solo travellers, a mandatory single supplement of $2,650 applies.
 
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2024
April: 21
August: *11
September: 29
Please note: See checkout for live dates and availability.
 
Surcharges
Please note: 
• Dates/months with a * incur a high season surcharge of $350 per person.
 

Departure Cities

Sydney, Melbourne, Perth, *Brisbane, *Adelaide or *Auckland

 
Departure City Surcharges
*Brisbane or *Adelaide: $150 per person
*Auckland: $300 per person
 
International Full-Service Airline(s) Used
• Cabin Class: Economy Class
• Airlines: Emirates, Qatar, Qantas, British Airways, Etihad, Singapore Airlines, Air France, Finnair, China Eastern, China Southern, Swiss Airlines, Cathay Pacific, Malaysia Airlines, KLM, Turkish Airlines, Air New Zealand and partner airlines (subject to availability).
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact us as soon as possible to make arrangements.
 
Guaranteed Airline Surcharge
• Cabin Class: Economy Class
• Emirates: $400 per person
Please note:
• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Guaranteed airline refers to the marketing carrier and could include codeshare partners.
 
Arrive Early Options
Madrid, Spain - $300 per person
High season dates range from $700 to $1500 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early package can be purchased from $700 to $1500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1st December 2023 - 9th February 2024
18th March 2024 - 30th April 2024
 
Stay Behind Options
Lisbon, Portugal - $300 per person
High season dates range from $700 to $1500 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind package can be purchased from $700 to $1500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1st December 2023 - 9th February 2024
18th March 2024 - 30th April 2024
 
Stopover Packages 
* Dubai
Twin share: $1000 per person/one way
Solo Traveller: $1500 one way
Includes:
• 2 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• A stopover not available during the following dates:
Abu Dhabi Grand Prix (for Dubai): 04 December to 10 December 2024
 
Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
 

'La Belle De Cadix' ship
Lights, luscious and bright colours welcome you aboard the MS La Belle De Cadix, the only ship that combines river-maritime routes. You'll find flamenco, paella and sun-drenched fruit aboard this ship with warm colours and many welcoming spaces, not to mention the swimming pool on the sun deck!
The cabins on the upper deck have wide windows with french balconies, those on the middle deck have large windows and those on the main deck have portholes.
Located on the main deck, the restaurant is the place where all meals are served during the cruise. Animated evenings and aperitif games take place in the lounge/bar on the middle deck. You can also visit the panorama bar at the rear of the ship on the upper deck, during aperitif time before or after dinner. 
 
Features
Sun Deck 
• Sun loungers
• Large shaded area
 
Upper Deck
• Panorama bar
• Outside cabins
 
Middle Deck
• Reception
• Lounge/bar with dancefloor
• Outside cabins
 
Main Deck
• Restaurant
• Outside cabins
 
Cabins/Staterooms
Main Deck: Porthole
Approximately 13.5m²
21 cabins, each with large portholes several feet above the water line. It's the lowest of the three passenger decks, on the same floor as the dining room.
 
Middle Deck: Window
Approximately 13.5m²
27 cabins with large non-opening picture windows. On the Middle Deck, there's also one accessible cabin equipped for disabled passengers, convenient since the ship reception area, small gift shop and Lounge Bar are on the same level.
 
Upper Deck: Window & Balcony
Approximately 13.5m²
40 cabins each with a french balcony and large window that opens to the fresh air.
 
Cabin Amenities
• TV
• Telephone (for internal calls only)
• Safe
• Independent air-conditioning
• Electricity 220V
• Wi-Fi
• Bathroom with shower, toilet, hair dryer, selection of bath products and towels
Please note:
• There is no laundry service onboard the ship.
• Cruise timetables are subject to change. Some cruise cabins may have restricted views, based on availability.
 

Accommodation Used

4-Star Properties (Self-Rated)

• Madrid, Spain: Hotel Ilunion Alcalá Norte

• Seville, Spain: Vertice Aljarafe Hotel

• Albufeira, Spain: Hotel Vila Gale Marina

• Lisbon, Portugal: Hotel 3K Europa

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel. 

 

4-Star Cruise (Self-Rated)

• Croisi Cruise: MS La Belle de Cadix

 
Extra Nights
Not available at check out.
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Double or Twin Bedding (subject to availability).
 

Minimum group size 20, maximum group size 30 per vehicle.
 
Optional Tours/Activities 
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.
 

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance 
 

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.
 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined.
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured.
 
CLIMATE & AVERAGE TEMPERATURES
April
The region of Andalusia, particularly, will see temps spike, and it averages a glorious 23°C, with minimum night-time temperatures around 13°C. It's the perfect weather to enjoy outdoor walking tours of historic Andalusian cities like Málaga, Seville, and Cádiz.
 
August/September
Spain and The Mediterranean generally have very high temperatures with maximum daytime temperatures around 31°C, minimum night-time temperatures around 17°C and low monthly rainfall.
 
FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
An easy/low level of fitness will be required. Easy / Low is described as light walking on well-maintained surfaces, occasional climbing of stairs and the ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5-6 per person per day. This covers the guide/leader and the driver and will be collected on tour. 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Cruise
Gratuities (tips) are not included for the cruise staff's services throughout this tour's cruise component. Gratuities are expected on your cruise and will be charged to your onboard account at approximately €5 per person, per day. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.
 
Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.
 

A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian or New Zealand passport.
Important:
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.
 

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.