Italian Food & Wine

• Sample the delights of well-known regions such as Rome, Tuscany, Bologna, Milan & more
• Enjoy a guided traditional food tour through Rome's funky bohemian Trastevere
• Taste local varieties of red wine & local specialties in the underground cellars of Montepulciano
• Experience an Italian cooking class, lunch & wine-tasting on a historic farm in San Gimignano
• Sample the famous traditional Florentine steak lunch in Florence
• Savour Bologna's regional specialties with lunch at a traditional 'Osteria’ restaurant
• Experience one of the best Italian gastronomic delicatessen's at the Parma Food Valley
• Taste-test at Parma's Prosciutto & Parmigiano Reggiano cheese companies
• Enjoy the famous Balsamic Vinegar of Modena
• Sip sparkling Franciacorta wine on a street tour in Northern Italy
• Indulge in a wine tasting of Berlucchi Winery's famous first-ever Franciacorta wine
• Experience an Italian 'aperitivo' in Milan's city centre

• Return international full-service flights (economy class), departure city surcharges may apply

• 13 nights of 4-star hotel accommodation

• Enjoy 17 meals including traditional lunch & dinner in San Gimignano, Florence, Bologna & Parma

• English-speaking tour leader and guides
• Airline and cruise taxes and surcharges
• Parking and toll fees

• Transportation by private air-conditioned vehicles

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline (see checkout for details)

Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Today you'll depart for Rome, Italy.

Please note: Due to flight scheduling and availability, some customers may be required to depart on Day 2, to arrive on Day 2. Flight times will be indicated on your final documentation, which you will receive 4-6 weeks prior to departure.

Meals included: In-Flight

Upon arrival, you'll be met and transferred to your hotel in Rome. This iconic city offers so much more than a simple tourist experience so make the most of it by immersing yourself in the exclusive bars and jazz clubs, historic restaurants, theatres and museums to suit every passion and taste.

Overnight: American Palace Hotel or similar, Rome

Meals included: None

Following breakfast at your hotel this morning, you'll join a half-day guided tour of Rome's 'Eternal City'. With a local guide, you'll experience some of the richest historical landmarks in the world and discover layers of Roman history on Palatine Hill where former emperors and influential figures once lived, before continuing to Baroque Rome to admire the Spanish Steps, Trevi Fountain, Pantheon and Piazza Navona Square.
In the afternoon, enjoy a Trastevere guided food tour. Visit this iconic and funky bohemian area that clings to its centuries-old, working-class roots. It's known for traditional and innovative “trattorias” (a typical local restaurant), craft beer pubs and artisan shops on the opposite bank of the river Tiber. Taste a traditional “suppli", a crunchy little ball of rice with a soft mozzarella centre, a uniquely Italian street food. Taste the best Italian pizza and gelato.

Overnight: American Palace Hotel or similar, Rome

Meals included: Breakfast

Today enjoy a day at leisure in the 'Eternal City' of Rome. Perhaps take the chance to visit the famous Vatican Museums and Sistine Chapel (entry not included) or the legendary Colosseum.
Please note:
• It's highly recommended to pre-purchase tickets to the Museums and Sistine Chapel and Colosseum to avoid excessive queue times.

Overnight: Hotel American Palace or similar, Rome

Meals included: Breakfast

After breakfast, your Italian journey continues as you set off on a guided day tour covering approximately 240 kilometres to the beautiful mediaeval city of Montepulciano. This is a reigning hilltop wine town and quintessential Tuscan vision with a mediaeval centre overlooking lush vineyards. Here you'll enjoy a tour of the historic cellars of the “La Citta Sotterranea” (underground city), where the evocative Gothic-Renaissance atmosphere thrives with passages, cool tunnels, hidden crypts and stone steps. In the numerous cellars that make up the path of the underground city, you will encounter oak barrels of various sizes as well as small fountains and two authentic Etruscan tombs.
Enjoy a wine tasting of the famous Montepulciano wines and a light lunch with traditional Tuscan delicacies.

Overnight: Il Patriarca Hotel or similar, Montepulciano Area

Meals included: Breakfast

Today continue your tour of the Tuscan countryside to the tiny UNESCO-listed mediaeval village of Pienza in the beautiful Val d'Orcia valley. Enjoy a walking tour of this charming village, the perfect mix of renaissance architecture, food & tradition built to represent a 'Utopian City'. Pienza enjoys a strategic position standing high atop a hill, dominating all the Orcia Valley with extraordinary views.
In the afternoon head towards the beautiful mediaeval city Siena in the heart of Tuscany, where you'll take part in a guided tour of this preserved Italian town, built around Piazza del Campo. The Cathedral Square is dominated by the stunning 'Duomo' and is a masterpiece of Romanesque-Gothic architecture with breathtaking mosaic flooring. The beauty of Siena is best experienced by walking through its historic streets and relaxing at the outdoor cafes in the Piazza Del Campo. Afterwards, you'll check in to your hotel and enjoy the rest of the day at leisure.
Today travel approximately 70 kilometres.

Overnight: Hotel Executive or similar, Siena Area

Meals included: Breakfast

Today, experience an Italian cooking class and savour a lunch and wine tasting.
Travel to the beautiful Tenuta Torciano Estate, one of the historic farms and winery in the San Gimignano area, founded in 1720. Tuscan wines and oils are known for their highest quality and the vineyards and olive groves of the Estate cover many hectares of land.
If you love cooking, you will learn about authentic Italian cuisine with the Tenuta Torciano Chef. The homemade pasta preparation and other simple and delicious Tuscan recipes, incredible sauces, meats and desserts use only the freshest ingredients.
Here you will have fun and learn to cut, braise, boil, cook and roast a complete Tuscan meal, creating unforgettable dishes in Tenuta Torciano Estate's kitchen. Join your fellow travellers to experience fun and laughter as you taste your creations of homemade pasta, locally sourced meats, vegetables fresh from the garden and plenty of fresh bread with extra virgin olive oil.
The experience includes making an appetiser, first and second course, with daily dessert. The recipes are chosen by the Chef according to seasonality.
In the afternoon continue to the 'Cradle Of Renaissance', the magnificent city of Florence where you'll check in to your hotel and enjoy the rest of the day at leisure.
Today travel approximately 104 kilometres.

Overnight: Starhotels or similar, Florence

Meals included: Breakfast; Lunch

This morning you'll depart for the beautiful city of Florence which is bathed in architectural beauty, artistic charm and centuries of history. Upon arrival, you'll enjoy a guided tour of the “Cradle Of Renaissance' to see Piazza Duomo, better known as 'Duomo', and one of the most impressive constructions in Europe. You'll then admire Piazza della Signoria (Signoria Square) where copies of Michelangelo’s David and views of the Ponte Vecchio ('Old Bridge') await.
Afterwards enjoy a traditional lunch with a famous Florentine steak speciality - Bistecca alla Fiorentina (beefsteak Florentine style). An Italian steak dish made from a young steer, and one of the most celebrated dishes in Tuscan cuisine.
You can then enjoy the afternoon to yourself to explore at your own pace after an approximately 70 kilometre travel day.
If you’re an art-lover, no trip to this beautiful city is complete without a visit to Uffizi Gallery (entry not included), home to the largest collection of Renaissance art in the world. If you’re looking for some retail therapy, you’ll find it at the historic Ponte Vecchio, a mediaeval bridge that boasts authentic Italian jewellery shops and more'.

Overnight: Michelangelo Star Hotel or similar, Florence

Meals included: Breakfast; Lunch

In the morning depart for Bologna the capital city of the Emilia Romagna region and enjoy a guided tour of the city centre. Bologna is a city of two intriguing halves, one side is a modern city where suave opera-goers waltz out of regal theatres and into some of the nation's finest restaurants. The other half is an edgy city, home to one of the world's oldest universities and famous for its graffiti-embellished piazzas buzzing with student life. Admire the Middle-Ages historical porticoes listed by UNESCO, including the university and a skyline full of towers, including Asinelli Tower and the city’s main square, Piazza Maggiore. Stroll around the Quadrilatero, a small area in downtown Bologna where walking streets connect some of the city’s best shopping spots. These include the glossy and upscale shopping mall, Galleria Cavour, which houses boutiques of luxury brands.
Afterwards enjoy a traditional lunch in a local restaurant “Osteria’ to taste some of the famous specialties of Bologna, and in the afternoon visit the Ferrari Museum Maranello (entrance included).
This is the best experience for those interested in the history of the Ferrari company and brand and the personality behind it (Enzo Ferrari). The Ferrari Museum in Maranello, in the Bologna area, is the best choice for F1 enthusiasts.
‘Live the dream” is the claim that welcomes visitors, promising an immersive, unique experience.The Museo Ferrari in Maranello focuses on Ferrari’s present and future, whilst remaining deeply rooted in the Prancing Horse’s extraordinary history. A permanent exhibition dedicated to Formula 1 and the World Championship, complete with cars and a “pit stop wall” where visitors can gain an understanding of telemetry and pilots’ in-race driving behaviour, is flanked by five rooms that host themed exhibitions with wide-ranging appeal.
Today travel approximately 165 kilometres.

Overnight: Hotel Starhotel du Parc or similar, Parma Area

Meals included: Breakfast; Lunch

Today is a day of tastings to experience some of the best Italian gastronomic specialties, with a visit to the wonderful Food Valley in Emilia Romagna region. There is no better place to explore Italian cuisine than in the world-famous Food Valley - the Emilia Romagna region is called “the belly of Italy” for a reason!
Taste the famous ‘Prosciutto’, the original Parmigiano Reggiano, parmesan cheese and the Balsamic Vinegar of Modena right where they are produced.

Parmigiano Reggiano PDO
Enjoy a guided tour of the Parmigiano Reggiano company with a cheese tasting.
Discover how the king of all cheeses has been literally made by hand in the same way since the Benedictine monks invented it 10 centuries ago! From the curdling into the typical copper heaters, to the salting and the final ageing in the so-called wheel cathedrals, you will be a privileged witness to almost all the steps of production of this out-and-out food icon. Indulge in a cheese tasting at the end.

Prosciutto
Afterwards head to the prosciutto or Parma producer for a guided tour and a typical lunch, followed by a transfer to the very lowlands of Parma, where the river Po gradually unveils its meandering lines. Learn about one of the most artisanal and prestigious cured pork meats of the world that can only be aged in this extra-ordinarily humid microclimate.

Balsamic Vinegar of Modena
End this culinary day with a guided tour and tasting of the traditional Balsamic Vinegar of Modena Produce.

After your tasting experience, enjoy a typical lunch.
Today travel approximately 70 kilometres.

Overnight: Hotel Starhotel du Parc or similar, Parma Area

Meals included: Breakfast; Lunch

This morning continue your gastronomic tour to the beautiful Lake Iseo.
Nestled in between Lake Como and Lake Garda, surrounded by dense woodlands and soaring peaks, it’s the hidden gem, an awe-striking sight to behold, with an enormous mountain that shoots straight out of its waters and an array of activities that include everything from touring vineyards to spending the afternoon enjoying fresh sardines in the middle of the ocean.
Today enjoy a Franciacorta wine street tour. Franciacorta is Northern Italy's regional sparkling wine. Made in a variety of styles, with the addition of Pinot Blanc and Chardonnay, using the same technique and grapes that creates Champagne.
Join a tasting in one of the most iconic wineries, Berlucchi and visit the historic cellars with a guided tasting of Berlucchi Franciacorta paired with artisanal baked goods. At the end of the tour, join a wine tasting accompanied by a Sommelier.
Today travel approximately 170 kilometres.

Overnight: Hotel Garda or similar, Brescia Area

Meals included: Breakfast

After breakfast, begin the drive to Lake Como. Lake Como is the most spectacular of the region’s three major lakes and is surrounded by beautiful villages. Upon arrival in Como take a boat excursion to Bellagio, the most famous town of the lake, has narrow and steep lanes and offers unparalleled views of the lake. From Bellagio take another boat excursion to Tremezzo, an important tourist centre thanks to Villa Carlotta (entrance not included), an imposing neoclassical residence that was built in 1843 as a wedding gift for Charlotte of Prussia.
Afterwards return back to Como and enjoy some time at leisure in this beautiful city known for the Gothic Como Cathedral (entrance not included) and a waterfront promenade.
Today travel approximately 130 kilometres.

Overnight: Hotel Garda or similar, Brescia Area

Meals included: Breakfast

After breakfast, head to Milan.
Upon arrival enjoy a guided city tour (approximately 3 hours) of Milan. Celebrated as the Italian capital of fashion and design, Milan is a city rich in art, history and culture. The tour begins from Sforza Castle (entrance not included) before walking towards the Duomo (entrance not included). On the way, admire elegant buildings along two of Milan’s iconic streets - the Via Dante and Via Dei Mercanti.
Piazza del Duomo is the heart of Milan, and the Duomo - where German influences are softened by the finesse of Italian artists - is one of its most significant Gothic style monuments. From the Piazza Duomo, the tour continues through the Galleria Vittorio Emanuele, Italy’s oldest active shopping mall and a major landmark of Milan, before arriving at the Piazza Della Scala, home to one of the most famous theatres in the world, La Scala (entrance not included).
The remainder of the day is free to enjoy at leisure.
Today travel approximately 90 kilometres.

Overnight: Hotel AS Limbiate or similar, Milan Area

Meals included: Breakfast

Today enjoy a free day at leisure in the cosmopolitan city of Milan.
In the afternoon join the famous 'Italian Aperitivo'. 'Aperitivo' in Italy is traditionally a drink or light meal that takes place at the end of the day, before dinner, as a kind of warm up to dinner.
Enjoy a farewell 'Aperitivo' with a drink and nibbles in one of the most glamourous bars of Milan city centre.

Overnight: Hotel AS Limbiate or similar, Milan Area

Meals included: Breakfast

Today at the appropriate time, you'll be transferred to the airport for your return flight home after your trip of a lifetime!

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive +1 day later.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 
 

This travel offer is valid for travel on selected dates until the 13th October 2025.
 
This travel offer is priced per person based on a twin share. 
 
Single Traveller Supplement

• For solo travellers, a mandatory single supplement of $2150 applies.

Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2025:
May: 5
September: *1
October: 13
Please note: see checkout for live dates and availability.
 
Surcharges
Please note: 
• dates/months with a * incur a high season surcharge of $460 per person.
 

Departure Cities
Sydney, Perth, *Melbourne, *Brisbane, *Adelaide or *Auckland
 
Departure City Surcharges
*Melbourne: $100 per person
*Brisbane or *Adelaide: $200 per person
*Auckland: $400 per person
 
International Full-Service Flight(s) 
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 
 
Preferred Airline surcharge
• Cabin Class: Economy Class
• Emirates: $500 per person 
• Qatar Airways: $600 per person 
 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 
 
Arrive Early Options
Rome, Italy - $300 per person
High season dates range up to $700 per person, subject to availability. 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
• 6th December 2024 - 31st January 2025
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 31st January 2026
 
Stay Behind Options
Milan, Italy - $300 per person
High season dates range up to $700 per person, subject to availability. 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
• 6th December 2024 - 31st January 2025
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 31st January 2026
 
Stopover Packages 
* Doha, Qatar
* Dubai, U.A.E
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
For pricing, please refer to the payment cart at checkout.
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
- Singapore Grand Prix: September 2025
- Doha Grand Prix: end November to start December 2025
- Doha MotoGP: November 2025
- Abu Dhabi Grand Prix (for Dubai): December 2025
Please note: The exact dates are yet to be confirmed.
 
Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed
 

Accommodation Used:
4-Star (self-rated)
• Rome: Hotel American Palace
• Montepulciano / Siena Area: Hotel ll Patriarca or Agriturismo Villa Nottola or Hotel Executive
• Florence Area: Starhotels Michelangelo
•Parma Area: Starhotel du Parc
• Brescia Area: Garda Hotel
• Milan Area: AS Hotel Limbiate
 
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Double or Twin Bedding (subject to availability).

Minimum group size 20, maximum group size 36 per vehicle.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Mandatory city tax

CITY TAXES
• Rome: €7
• Milan/Lake Como Area: €5
• Bologna/Florence/Siena/Montepulciano: €2
 
Please note: Amounts are approximate and are payable based on per person, per night upon entry or check-out of your hotel. 
 
TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 
 
Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Italy & Mediterranean
Italy is largely characterised by a typical Mediterranean climate made up of warm springs and hot and dry summers, the climate here is very pleasant. April to June and September to October are the best months to travel through Italy. You can expect temperatures of up to 26°C during the warmest part of the day. Expect low temperatures to 16℃.
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required:
An easy or low level of fitness will be required. 
Easy / Low is described as requiring light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5-7 per person per day. This covers the guide/leader and the driver and will be collected on tour. 
 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian or New Zealand passport.
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.