2 for 1 India & Vietnam

• Return international full-service flights (economy class), departure city surcharges may apply
• 1-way international flight (economy class) from Hanoi, Vietnam to Delhi, India

• 1 night cruising beautiful Ha Long Bay

• 12 nights hotel accommodation (Standard or Luxury Option)

• Enjoy 20 meals, including daily breakfast

• English speaking local tour guides
• Airline taxes and surcharges

• Transportation by air-conditioned vehicles

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Luxury Accommodation: Upgrade your accommodation package. (See checkout for details)
• Preferred Airline: Fly with a preferred airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today depart Australia (or New Zealand) on your flight to Hanoi, Vietnam. On arrival, be picked up by a tour representative and transferred to the hotel.

Please note: Due to flight scheduling and availability, some departures may occur on Day 0. Affected customers must be available to depart the day before. Flight times will be indicated on your final documents, issued 4-6 weeks before departure.

Overnight: Hanoi (Standard or Luxury Option)

Meals included: In-Flight

After breakfast, begin a walking tour to discover the real life of Hanoi's people. Visit a local market and mingle with the vendors, stroll around the picturesque West Lake and enter Quan Thanh, a sacred Taoist temple and Cua Bach Parish Church, a Roman Catholic church built in the early 20th century by the French administration and one of the most beautiful in Hanoi.

After the walking tour, return to your accommodation and enjoy the remainder of the day at your leisure.

Overnight: Hanoi (Standard or Luxury Option)

Meals included: Breakfast

For approximately 180 kilometres, journey past farmlands and rice paddy fields to Ha Long Bay.

Embark on board a traditional junk-style vessel for an overnight cruise through the UNESCO World Heritage-Listed area of Ha Long Bay. Settle into your deck chair and cruise through picturesque emerald waters while marvelling at the towering limestone karst islands.

Enjoy a seafood lunch before taking part in some afternoon activities such as swimming, relaxing on a remote beach, climbing to the top of a lookout for an amazing panoramic view or take a ride on a rowing boat into a secluded bay. Cruise further into the bay to visit a pearl farm before watching a cooking demonstration featuring traditional Vietnamese cuisine, followed by dinner on board. Drop anchor in the late evening for an overnight stay among the dramatic limestone peaks.

Please note: We recommend packing an overnight bag only for your cruise. The remainder of your luggage will be securely stored or you can take all of your belongings onboard if you’d prefer.

Overnight: Ha Long Bay (Standard or Luxury Option)

Meals included: Breakfast; Lunch; Dinner

After breakfast, climb aboard the tender for a visit to Sung Sot Cave (Surprise Cave), a colourful grotto of giant stalactites and stalagmites.

Return to the boat and enjoy a short cooking class where you will learn to prepare local delicacies such as spring rolls.

Enjoy a light brunch on board, followed by a relaxing trip back into port, where you will disembark and return approximately 180 kilometres to Hanoi.

Upon arrival, check into the hotel for an evening at leisure. Alternatively, join the below optional activity (not included).

Optional Activity: Water puppet performance and Vietnamese dinner - $60 AUD per person
Sit back and watch a traditional and unique performance of water puppetry originating in the Red River Delta of northern Vietnam. Each show lasts approximately 45 minutes and includes lively illustrative Vietnamese pastoral scenes of rural daily life as well as fairy legends.

Afterwards, head into the Old Quarter and feast on a dinner of authentic dishes such as Goi Cuon Tom Thit (fresh rice paper roll with prawn and pork), Pho Bo (noodle soup with beef), Bun Cha (BBQ Vietnamese pork meatballs with noodles), Goi Ga Hoa Chuoi (banana blossom salad with chicken) and Che Nep Dua (sticky rice in coconut cream).

Please note: Depending on the timing of the water puppet performance, dinner may be enjoyed prior to the show.

Overnight: Hanoi (Standard or Luxury Option)

Meals included: Breakfast; Lunch

This morning you will depart to Tam Coc, in the Ninh Binh province, enjoying the beautiful scenery along the way. Upon arrival, your guide will take you to Hoa Lu, the ancient royal capital of Vietnam. Here you will visit the Dinh King and Le King temples from the 10th Century, learning about the heroic histories of these two kings during the Chinese wars. Afterwards continue to Tam Coc where you will enjoy lunch at a local restaurant.

After lunch, enjoy a bamboo boat ride on the Hoang Long River to see Tam Coc (three caves). It takes approximately two hours to go up and down the river and along the way you witness local fisherfolk, village life, and of course, the striking limestone karst formations that Tam Coc is famous for.

In the early evening, arrive at the hotel where you will enjoy the rest of the day at leisure.

Overnight: Ninh Binh (Standard or Luxury Option)

Meals included: Breakfast; Lunch

After breakfast, drive to the Trang An - Ecotourism Complex. The site features worldwide value for geological, geomorphological, archaeological and aesthetic tectonics, which has been honoured by UNESCO as a Natural World Heritage site. Here enjoy another 2-hour bamboo boat journey to admire its wonderful beauty known as the “Halong Bay on land”. Enjoy a lovely lunch at a local restaurant with many traditional dishes, and Vietnamese tea, before continuing onwards to Bich Dong Pagoda.

Enjoy the evening at leisure back at the Ninh Binh accommodation.

Overnight: Ninh Binh (Standard or Luxury Option)

Meals included: Breakfast; Lunch

Enjoy breakfast at the hotel, before setting off to Hanoi to check in to the hotel and enjoy an afternoon at leisure.

Overnight: Hanoi (Standard or Luxury Option)

Meals included: Breakfast

Enjoy breakfast at the hotel. Today at the appropriate time, you will be picked up from the hotel and transferred to the airport for your flight to Delhi, India.

Upon arrival, be met by a representative at the airport and receive a welcome garland. The representative will escort you by private chauffeur car to the hotel.

Please note:
- Late check out is not provided on this day, but luggage storage facilities are available at the hotel so you may explore Hanoi at leisure (where time permits) before transferring to the airport this afternoon for your onward flight.

Overnight: Delhi (Standard or Luxury Option)

Meals included: Breakfast; In-Flight

The capital of India, Delhi is a major gateway city for international visitors.

Delhi is a fascinating metropolis offering an intriguing mix of ancient sites and modern wonders, and also serves as the headquarters of Indian politics. Many of the heads of the Indian government, as well as other political parties, reside in the city, including the Prime Minister and President of India.

After breakfast, enjoy a city tour of old and new Delhi. The tour will take you to Raj Ghat (where Mahatma Gandhi was cremated) and Jama Masjid (the largest mosque in India) which has three great gateways, four angle towers and two minarets constructed of alternating vertical strips of red sandstone and white marble. Also enjoy a rickshaw tour through Chandni Chowk, a colourful shopping bazaar in Old Delhi.

Next, travel to Laxminarayan Temple, a site dedicated to Lakshmi, the goddess of prosperity and good fortune. You’ll also witness the India Gate, a 42-metre high war memorial and stone of triumph. The tour continues with a visit to Rashtrapati Bhavan, the palace-like building home to the President of India.

Overnight: Delhi (Standard or Luxury Option)

Meals included: Breakfast

After breakfast at the hotel, travel approximately 265 kilometres to Jaipur - the capital of Rajasthan.

On arrival check into the hotel, where you will also enjoy dinner this evening. Jaipur is instantly recognisable for its pink-washed buildings, a colour associated with hospitality in Rajput culture. This beautiful city, along with Agra and Delhi, form what is known as the Golden Triangle of India’s tourist circuit.

Jaipur is a city where royalty still lives in the grandeur of its palaces, where fighting for the honour of the clan has never been a need but a way of life, and where treating guests as gods has been a tradition from time immemorial. There is a timeless appeal to Jaipur’s colourful bazaars, where you can shop for Rajasthani textiles and trinkets.

The beautifully laid out gardens and parks, attractive monuments and heritage hotels, once the residence of Maharajas, are all worth a look. This evening, enjoy a short city tour to get your bearings followed by a Sari and Indian costume demonstration.

Overnight: Jaipur (Standard or Luxury Option)

Meals included: Breakfast; Dinner

After breakfast, enjoy a full day sightseeing tour of Jaipur.

Begin with a morning excursion to Amber Fort. Located 11 kilometres from Jaipur, it was the old fort of the Kachwaha clan of Amber. A beautiful sight to behold, the fort is built with white marble and red sandstone and looks even more attractive because of the Maota Lake in the foreground.

This afternoon take part in a city tour visiting the City Palace, the former royal residence built in a blend of the Rajasthani and Mughal styles. Jantar Mantar is the largest of the five observatories built by Sawai Jai Singh. The Hawa Mahal or the 'Palace of Winds' was constructed for the royal ladies to watch royal processions without being seen. Enjoy an Indian costume tying demonstration and also visit Lakshmi Narayan Temple.

This evening, take part in an optional activity or enjoy the evening at leisure.

Optional Activity - Indian Cooking Demonstration & Dinner - $30 AUD per person
Make your day a special one by participating in a cooking demonstration in Jaipur to learn the secrets of authentic Rajasthani cooking style in an informative and fun way. It shall be exciting to get the experience of cooking traditional vegetarian and non-vegetarian dishes and get an idea about different spices used to make the dishes more delicious and rich. The royal household of Jaipur is known for many succulent recipes and kitchen secrets that have been handed down from a generation to another over centuries. Your local chef will try to provide maximum possible cooking techniques and secrets in the time and allow you to enjoy the dishes. And upon the end of your food tasting and cooking classes in Jaipur, you can go back enriched with the amazing culture and tradition of Rajasthan. A must for cooking enthusiasts, you are sure to learn some absolutely mouth-watering tips and tricks to cooking up a storm.

Overnight: Jaipur (Standard or Luxury Option)

Meals included: Breakfast

After breakfast, travel approximately 245 kilometres to Agra.

On the way, you will visit Chand Baori Stepwell, located opposite a temple known as Harshat Mata Temple.

On arrival to Agra, check into the hotel. Agra is the quintessential Mughal City, where the world marvels at the epitome of love, beauty and sacrifice, the Taj Mahal, one of the wonders of the world. So awe-inspiring is the monument that Agra has been immortalised as the City of the Taj.
As visitors walk down the narrow bustling streets, they cannot help but wonder, if the man contentedly smoking a hookah, is a direct descendent of some bygone Mughal.

This afternoon, enjoy a visit to Agra Fort (Red Fort). A fascinating sight, it showcases a high level of ornamentation, with the Kohinoor diamond reportedly part of the furnishings at some point.

The fort's artwork mixes Persian, European and Indian art, resulting in a unique Shahjahani style rich in form, expression and colour.

Red Fort is one of the building complexes of India encapsulating a long period of history, arts and its innovative architectural style, including its garden design which influenced later buildings and gardens in Delhi. In 2007, it was designated a UNESCO World Heritage-listed site as part of the Red Fort Complex.

Optional Activity: Food Trail Tour - $30 AUD per person
Embark on a heritage walk through hidden lanes, bustling markets and visit an array of local eateries. Meet the people behind some of the city’s most famous snacks. Sample some traditional foods such as paratha, chat, savour one of the best chai served in a traditional clay cup and taste Agra’s famous sweet petha. Originally prepared more than 350 years ago from the royal kitchens of Shah Jahan, this sugary white pumpkin sweet comes in a variety of flavours having adapted to consumers' changing tastes. Optional tour includes transfer in air-conditioned vehicles, English speaking guide, a selection of snacks and chai.

Overnight: Agra (Standard or Luxury Option)

Meals included: Breakfast; Dinner

Today enjoy an early morning visit to the Taj Mahal just after sunrise (at approximately 06:00) and return to the hotel for breakfast or you can visit just after breakfast at approximately 09:00 (included).

The world famous Taj Mahal is where you will see the undeniable beauty that incorporates and expands on design traditions of Persian and earlier Mughal architecture. While earlier Mughal buildings were primarily constructed of red sandstone, Shah Jahan promoted the use of white marble inlaid with semi-precious stones.

The Taj Mahal was commissioned by Shah Jahan in 1631, to be built in memory of his wife Mumtaz Mahal. Construction of the Taj Mahal began in 1632, the principal mausoleum was completed in 1643 and the surrounding buildings and garden were finished about five years later.

Enjoy the city of Agra at leisure or take part in the below optional activity. Late this afternoon you will travel approximately 210 kilometres back to Delhi and on arrival check into the hotel for an evening at leisure.


Optional Activity: Visit to Baby Taj and Mehtab Bagh - $40 AUD per person
Head to the landmark mausoleum of Itmad ud Daulah, known as “the Baby Taj”. Marvel at the intricately carved marble monument conceived before the Taj Mahal and considered the blueprint for its design. Continue to Mehtab Bagh, Moonlight Garden and admire the Taj Mahal from the beautiful gardens. Optional tour includes transfer in air-conditioned vehicles, English speaking guide and fees.

Overnight: Delhi (Standard or Luxury Option)

Meals included: Breakfast

Today at the appropriate time you will be transferred to the airport for your return flight back to Australia (or New Zealand).

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive +1 day later due to flight schedules.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 20th November 2025.
 
This travel offer is priced for 2 people based on twin share. 
 
Single Traveller Supplement
For solo travellers, no discounts apply, a twin-share voucher must be purchased.
Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2025
February *6, 20
March 6, 20
April *3, ^17
May 8, 15, 22, 29
June 5, 12, °19, °26
July °17, 31
August 14, 21, 28
September 4, °18
October *9, 23
November 6, *20
 
Please note: see checkout for live dates and availability.
 
Surcharges
Please note: 
• dates/months with a ° incur a high season surcharge of $200 per person.
• dates/months with a * incur a high season surcharge of $300 per person.
• dates/months with a ^ incur a high season surcharge of $500 per person.

Departure Cities
Sydney, Melbourne, *Brisbane, *Adelaide, Perth & *Auckland
 
Departure City Surcharges
Brisbane: $200 per person
Adelaide: $400 per person
Auckland: $600 per person
 
International Full-Service Airline(s) Used
• Cabin Class: Economy Class
• Airlines: Malaysia Airlines, Cathay Pacific, Singapore Airlines, Thai Airways, Vietnam Airlines, Qantas Airways, Air New Zealand and airline partners (subject to availability).
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 
 
Preferred Airline Surcharge
• Cabin Class: Economy Class
• Singapore Airlines: $400 per person 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 
 
Arrive Early Options
Hanoi, Vietnam - $300 per person
High season dates: up to $500 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
• 1st June 2024 - 14th August 2024
• 23rd September 2024 - 20th October 2024
• 6th December 2024 - 31st January 2025
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 31st January 2026
 
Stay Behind Options
Delhi, India - $300 per person
High season dates: up to $500 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
• 1st June 2024 - 14th August 2024
• 23rd September 2024 - 20th October 2024
• 6th December 2024 - 31st January 2025
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 31st January 2026
 
Stopover Packages 
Singapore
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
For pricing, please refer to the payment cart at checkout.
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
• 18th - 24th September 2024
• 23rd December 2024- 3rd January 2025
• 1st - 30th September 2025
• 23rd December 2025- 3rd January 2026
 
Flight Class Upgrades
Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed.

Accommodation Used:
Standard Package: 3 & 4-Star Properties (Self-Rated)
Hanoi: Pomihoa hotel / Moon View or similar
Halong bay: Lavender Cruise / Le Journey cruise or similar
Ninh Binh: The Reed Hotel or similar
Delhi: Golden Tulip Essential or similar
Jaipur: Hotel Park Ocean or similar
Agra: Hotel Pushp Villa or similar
 
Luxury Package 5-Star Properties (Self-Rated)
Hanoi: Pan Pacific hotel / Apricot hotel or similar
Halong bay: Amanda cruise/ Mila Cruise or similar
Ninh Binh: Legend hotel or similar
Delhi: Crowne Plaza Okhla / ITC Dwarka or similar
Jaipur: Hilton / Clarks Amer or similar
Agra: Jaypees Palace / Courtyard Marriott/ Oberoi Trident / ITC Mughal or similar
 
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available.
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not Available. 
 
Bedding Configuration
Twin or double bedding (subject to availability).
 

Minimum group size 6, maximum group size 20 per vehicle.
Please note: a Small Group Tour is defined as a tour with no more than 20 travellers per vehicle.
 
Optional Tours/Activities
Day 4: Water puppet performance and Vietnamese dinner - $60 per person
Day 11: Indian Cooking Demonstration & Dinner - $30 per person
Day 12: Food Trail Tour - $30 per person
Day 13: Visit to Baby Taj and Mehtab Bagh - $40 per person
 
Please note:
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours require minimum numbers to operate.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Mandatory city tax

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.
 
Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Vietnam:
Vietnam's climate can be divided into a tropical and a temperate zone. It is characterised by strong monsoon influences, has a considerable amount of sun, a high rate of rainfall, and high humidity. July is the hottest month in Hanoi with an average temperature of 29°C and the coldest is January at 17°C with the most daily sunshine hours at 8 in July.
 
India:
- Summer: April, May, June; Hot; Very low to moderate humidity; Low precipitation
- Autumn: October, November; Warm days, Cool nights, Pleasant; Low humidity; Low precipitation
- Winter: December, January; Cool to Cold; Moderate humidity; Low precipitation
- Spring: February, March; Warm days, Cool nights, Pleasant; Low to moderate humidity; Moderate precipitation.
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required:
A leisurely level of fitness will be required. 
Leisurely is described as requiring light walking, including up multiple stairs, and occasional hiking, may involve uneven surfaces. Able to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility.
 
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is $10 per person per day. This covers the guide/leader and the driver and will be collected on tour. 
 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

Vietnam
Australian passport holders are eligible to apply online for a single entry electronic visa (e-visa), valid for up to a maximum of 30 days. Lodge your application online (for a non-refundable fee) with the Vietnamese National Web Portal of Immigration - https://www.xuatnhapcanh.gov.vn/. You will be given a unique code to track your visa application status. Once your visa is granted, you must print it out and present it at check-in. Keep this e-visa printout with you at all times during your travel to Vietnam.
 
Some private online visa services and travel agents have scammed travellers or have been involved in the public disclosure of the personal information of applicants for visas and visa issued on arrival approval letters. To avoid such scams, only use official Government of Vietnam services to arrange your visa.
 Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate of Vietnam for up-to-date information.
 
India
A tourist visa for India is a strict requirement if travelling on an Australian or New Zealand passport. You will be able to start your visa application process once you receive your final travel documentation approximately 6 weeks prior to departure.
 
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.