Cruise Policy
Booking Policy
TripADeal reserves the right to modify, change, extend, or withdraw published cruise terms such as cruise line selection and/or scheduling with respect to the travel offer at any time due to changes beyond our control.
For example, this may mean cruises may depart or dock slightly earlier or later than the listed cruise itinerary, involve a change in published itinerary, or involve a substitute cabin or cruise line. Cabin category selection, cabin upgrades, and any other cruise-related requests are strictly subject to availability and are not guaranteed. Cabins are allotted on a run of ship basis and some cabins will have obstructed views.
Cruise itineraries and cabins are confirmed and booked in accordance with the cruise operator’s terms and port regulations. Such terms may relate to online and/or at the port or onboard passenger check-in, baggage tagging procedures, and/or disembarkation procedures.
Cruise Membership and Loyalty Discounts
Travellers booked via TripADeal will not be entitled to receive any cruise line customer loyalty discounts. Similar to airline frequent flyer programs, this is outside of the TripADeal booking process. However, customers may contact the cruise line direct upon receiving their TripADeal travel documents to request any membership benefits they are entitled to. TripADeal accepts no responsibility for any matters regarding cruise line loyalty or members benefits.
Supply of Cruise Information and Documentation
Each cruise line operates differently with the type of documentation that they supply and how to obtain it. You will receive instructions on how to complete your online check-in and obtain any relevant documentation as part of your TripADeal travel documentation, sent approximately 4-6 weeks prior to departure.
Terms and Conditions of Sailing
In addition to our Terms and Conditions, whilst onboard any cruising vessel, all travellers are additionally bound by the local laws and Cruiseline’s Specific Terms and Conditions of carriage. TripADeal accepts no liability for any breach of these onboard regulations.
Furthermore, legal drinking age limits and currency used onboard may be specific to the ships origin and/or the destination you are travelling within.
Health and Insurance
It is important to be aware of your travel insurance and/or health providers limitations to ensure you have the correct level of cover whilst cruising. It is highly recommended to ensure your insurance policy covers you for a suitable level of accidental injury, hospitalisation abroad, and medical evacuation at sea.
A Comprehensive Insurance policy is often a mandatory requirement for some cruise lines.
It’s important to note that neither TripADeal nor the Australian New Zealand Government will pay for your medical expenses whilst overseas or for any medical evacuation costs.
We ask travellers who embark from, dock at or disembark into any Australian Port, to check smartraveller.gov.au - cruise information to ensure you understand any Medicare coverage for your journey.
We ask travellers to check www.safetravel.govt.nz to ensure you understand any health-related coverage for your journey.
You must be a Qantas Frequent Flyer member to earn points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.
To earn Qantas Points with Qantas Tours, Members will be required to provide a valid Frequent Flyer number and last name at checkout. Only the lead traveller, the primary contact for the booking, will earn 3 Qantas Points per AU$1 spent (including GST) on eligible holiday packages. Qantas Points will not be earned and cannot be redeemed on any amounts payable directly to the hotel. Conditions apply. Qantas Points will be credited to a member's account up to 8 weeks after tour completion. Qantas Points will not be earned on cancelled bookings.
In addition to the 3 Qantas Points per AU$1 spent, each Frequent Flyer member who enters their Qantas Frequent Flyer number into the booking will also earn Status Credits and Qantas Points on the flight component of the package. The amount you earn depends on your flights, the operating airline, fare class and member status. Find out how many Qantas Points you could earn on your next Qantas Tours flights with our online Points Calculator. Terms and conditions apply.
Points Plus Pay allows you to choose the number of Qantas Points you redeem above the minimum level of 4,000 and pay for the remainder of the booking value with an accepted payment method. TripADeal booking terms and conditions apply.
During the promotional period of 10:00am Thursday 2 January 2025 to 11:59pm Friday 31 January 2025 (AEDT), book a Qantas Tour and earn 20,000 bonus Qantas Points per order on deals listed on tours.qantas.com. There is no minimum spend required unless paying using Qantas Points or a combination of Points Plus Pay, where cash spend required is $999 excluding point redemptions. Offer excludes Non-Exclusive Hotel Packages and Experiences.
You must be a Qantas Frequent Flyer member to earn and use points. Qantas Frequent Flyer Membership is free and can be accessed via the Qantas website.
20,000 bonus Qantas Points will be issued to the member who has made the booking only, and is valid once per order. This is in addition to the standard 3 Qantas Points earned per $1 spent on the total booking value.
The Offer does not apply to associated travel services, concierge flight tickets, travel visas, or travel insurance. The offer is non-refundable, non-redeemable for cash, and cannot be used with any other offer/promotion. The offer can be used in conjunction with Gift Certificates however can not be used in conjunction with Promotional Vouchers. Offer excludes credit card surcharges.
All deals and associated base prices and travel dates are subject to availability, may be sold out, or can be withdrawn or varied without notice. All bookings will be bound by the Terms and Conditions and Important Information of your selected deal.
Payment is required in full, together with the redemption of the Qantas Tour. The offer must be used within the stated validity period.
To redeem this offer, contact the Qantas Tours Sales and Service centre or book online at tours.qantas.com. The bonus Qantas Points earnt will automatically be applied to the order at the time of purchase, no discount code is required. Qantas Points will be credited to a member's account up to 8 weeks after travel completion. Qantas Points will not be earned on cancelled bookings.
Terms and conditions are subject to change at any time and without notice.
During the promotional period or until sold out customers will save up to $250 per person on select Qantas Tours as outlined below. Promotional period 9:00am Wed 22 Jan - 11:59pm Fri 31 Jan 2025 (AEDT).
Selected deals:
- 4822 - 2 for 1 Warriors of China was $2,999, now $2,799, save $200 for two people. [Promotional period 9:00am Wed 22 Jan - 11:59pm Thur 27 Feb 2025 (AEDT)]
- 5609 - 5 Star China & Yangtze Cruise was $2,999, now $2,799, save $200 per person. [Promotional period 9:00am Wed 22 Jan - 11:59pm Thur 27 Feb 2025 (AEDT)]
- 5043 - Natural Wonders of China was $1,999, now $1,799, save $200 per person
- 5633 - Treasures of China’s Silk Road was $3,499, now $3,299, save $200 per person
- 5398 - Ultimate China was $3,999, now $3,749, save $250 per person
Price surcharges may apply to customer selections including, but not limited to, upgrades, high season dates, other departure cities, optional activities, premium airlines, Arrive Early/Stay Behind options or Stopover Packages. All prices and associated offers are subject to deal and date availability and can be withdrawn or varied without notice.
All bookings will be bound by the Terms and Conditions and Important Information of the selected deal. The redemption of the offer is required at the time of booking. Payment is required in full at time of booking, or completed over a payment schedule if paying in instalments. The offer will automatically be applied at the time of purchase.
These offers are not valid for use on associated services, concierge flight tickets, travel visas, or travel insurance. The offers can be used in conjunction with Qantas points, Gift Certificates and Vouchers. You must be a Qantas Frequent Flyer member to earn and use points. The offers are non-refundable, non-redeemable for cash, and cannot be used with any other offer or promotional voucher. Offers exclude credit card surcharges.
To redeem this offer, contact the Qantas Tours Sales and Service centre or book online at tours.qantas.com.
Terms and conditions are subject to change at any time and without notice.
