In these terms and conditions, ‘us’ ‘we’ or ‘our’ means TripADeal Pty Ltd (ABN 50 149 240 433). NZ Limited (Company Number 6844434).
By using our website you accept these terms and conditions
By accessing this website, you agree to be bound by these terms and conditions (‘these terms’). If you do not accept these terms, you must not use this website.
These terms must be read in conjunction with any other applicable terms and conditions governing the use of this website.
We may make changes to these terms
We may change these terms from time to time by publishing changes to it on our website. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our website
We may update and change our website from time to time to reflect changes to our products, our users' needs and our business priorities or for any other reason.
We may suspend or withdraw our website
Our website is made available free of charge. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.
Eligibility to use our website
Our website is directed to users who are at least 18 years old and are residing in and using this website within Australia. New Zealand. We do not represent that content available on or through our website is appropriate for use or available in other locations. If you access our website from outside Australia, New Zealand, you do at your risk and you are responsible for compliance with laws applicable to your accessing the website from your location.
You must keep your account details safe
If you choose, or you are provided with, account login details, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any account login details, user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.
If you know or suspect that anyone other than you knows your account login details, user identification code or password, you must promptly notify us using the Support Page.
How you may use material on our website
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others to content posted on our website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our website in breach of these terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
If we provide social media features such as the ability to share content, you may take such actions as are enabled by such features.
You must not delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this website.
Do not rely on information on this website
This website is provided on an "as is" and "as available" basis, and we make no representations or warranties, express or implied, regarding the operation or availability of the website, including without limitation as to accuracy, timeliness, availability or completeness.
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date, nor do we undertaken to keep information on the website updated.
We are not responsible for websites we link to
Where our website contains links to other sites (including banner advertisements and sponsored links) and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources, and you access third party websites entirely at your own risk and subject to the terms and conditions of use for those websites.
Limitation of liability
In no event will we, our affiliates, licensors, suppliers and service providers, and each of their respective officers, directors, employees, contractors, agents, successors and assigns be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, our website, any websites linked to it, any content on our website or such other websites or any services or items obtained through our website or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
Nothing in this clause affects any liability which cannot be excluded or limited under applicable law. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Where our liability cannot be excluded, we limit our liability to the fullest extent permitted by the Australia New Zealand Consumer Law.
You agree to defend, indemnify and hold us, our affiliates, licensors, suppliers and service providers, and each of their respective officers, directors, employees, contractors, agents, successors and assigns, harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these terms or your use of the website, including, but not limited to, your use of any information obtained from the website and any use of the website's content, services and products other than as expressly authorised in these terms.
Details contained on our website relating to products or services have been prepared in accordance with Australian New Zealand law and may not satisfy the laws of any other country. We do not warrant that the details in the website concerning those products or services will satisfy the laws of any other country. It is your responsibility to determine whether these details satisfy the laws of the jurisdiction where you reside (if that jurisdiction is outside Australia) New Zealand) and if the details do not satisfy the laws of your jurisdiction, you may not order any products or services from the website.
All information contained on our website is general in nature and does not constitute financial advice. Before entering into any transaction or making any decision in connection with any purchase or sale of financial products (or similar) on the website, we recommend you obtain independent advice to take into account your particular objectives, financial situation and individual needs.
In addition, please refer to the limitations of liability and responsibility applying to as a result of any products or services purchased by you, which are set out in our Terms and Conditions.
We are not responsible for viruses
We do not guarantee that our website will be secure or free from bugs or viruses. We are not liable to you or anyone else if interference with or damage to your computer system and/or mobile device occurs in connection with the use of our website, except where liability is made non-excludable by legislation. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems and/or mobile device.
You are responsible for configuring your technology to access our website. You should use your own virus protection software.
Rules about linking to our website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page.
We reserve the right to withdraw linking permission without notice.
These terms, their subject matter and their formation, are governed by the laws of New South Wales, Australia. You and we both agree that the courts in New South Wales, Australia will have non-exclusive jurisdiction.
"WWW.TRIPADEAL.COM.AU", "WWW.TRIPADEAL.COM.NZ", “TRIP A DEAL” and "WE MAKE TRAVEL DREAMS COME TRUE" and all related names, logos, product and service names, designs and slogans are our trademarks or the trademarks of our affiliates or licensors. You must not use such marks without our prior written permission unless they are part of material you are using as permitted under these terms. Other names, logos, product and service names, designs and slogans on this website are the trademarks of their respective owners and are used by us under licence.
You may use the website only for lawful purposes and in accordance with these terms. You agree not to use the website:
- in any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from other countries);
- for the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise;
- to transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail", "chain letter" or "spam" or any other similar solicitation;
- to impersonate or attempt to impersonate us, any of our employees, another user or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing); or
- to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which, as determined by us, may harm us or users of the website or expose them to liability.
Additionally, you agree not to:
- use the website in any manner that could disable, overburden, damage, or impair the website or interfere with any other party's use of the website, including their ability to engage in real time activities through the website;
- use any robot, spider or other automatic device, process or means to access the website for any purpose, including monitoring or copying any of the material on the website;
- use any manual process to monitor or copy any of the material on the website or for any other unauthorised purpose without our prior written consent;
- attempt to circumvent or manipulate our fee structure, the billing process, or fees owed to us;
- use any device, software or routine that interferes with the proper working of the website;
- take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
- introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;
- bypass measures we may use from time to time to prevent or restrict access to our website;
- attempt to gain unauthorised access to, interfere with, damage or disrupt any parts of the website, the server on which the website is stored, or any server, computer or database connected to the website;
- attack the website via a denial-of-service attack or a distributed denial-of-service attack; or
- otherwise attempt to interfere with the proper working of the website.
We may report any of the activities above to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
All purchases through our website or other transactions for the sale of products or services formed either through the website or directly with our consultants, whether over the phone, by email, via social media/online chat, or in-store are governed by our Terms and Conditions, which are incorporated into these terms.
Other terms and conditions
Additional terms and conditions may also apply to specific portions, products, services or features of the website. All such additional terms and conditions are incorporated by this reference into these terms.
You must be a Qantas Frequent Flyer member to earn points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.
To earn Qantas Points with Qantas Tours, Members will be required to provide a valid Frequent Flyer number and last name at checkout. Only the lead traveller, the primary contact for the booking, will earn 3 Qantas Points per AU$1 spent (including GST) on eligible holiday packages. Qantas Points will not be earned and cannot be redeemed on any amounts payable directly to the hotel. Conditions apply. Qantas Points will be credited to a member's account up to 8 weeks after tour completion. Qantas Points will not be earned on cancelled bookings.
In addition to the 3 Qantas Points per AU$1 spent, each Frequent Flyer member who enters their Qantas Frequent Flyer number into the booking will also earn Status Credits and Qantas Points on the flight component of the package. The amount you earn depends on your flights, the operating airline, fare class and member status. Find out how many Qantas Points you could earn on your next Qantas Tours flights with our online Points Calculator. Terms and conditions apply.
Points Plus Pay allows you to choose the number of Qantas Points you redeem above the minimum level of 4,000 and pay for the remainder of the booking value with an accepted payment method. TripADeal booking terms and conditions apply.