Mongolian Adventure
Overview
Experience the lifestyle nomadic hunters have followed for millennia in this cultural and geographic journey through Mongolia.Unveil this ancient land's rich culture and history, from the reign of Genghis Khan (and the 40m statue that honours him) to the 1922 discovery of the first-ever fossilised dinosaur eggs at Flaming Cliffs of Bayanzag. This journey will take you to the Gobi Desert on a camel trek, to then explore Tsagaan Suvarga, a mind-blowing multicolour geological formation. Swim at the wonderful Orkhon Waterfall, unwind at Tsenkher Hot Springs and discover the old capital city of Karakorum, but above all, meet the proud and ancient Mongolian people and learn about their ancient customs and rich culture.
Want more time? Arrive Early and Stay Behind packages are also available.
Tour Inclusions
- Discover the highlights of Mongolia on an overland adventure
- Experience the traditional Mongolian nomadic lifestyle
- Take a half-day city tour of Ulaanbaatar
- Visit Gandan, the largest Buddhist monastery in Ulaanbaatar
- Stand in awe at the 40-meter statue of Genghis Khan
- Experience a traditional Mongolian höömii concert (throat-singing)
- Witness the stunning landscape of the Middle Gobi Desert
- Visit the astonishing granitic formations of Baga Gazariin Chuluu
- Explore the white limestone formations of Tsagaan Suvarga
- Go hiking in the stunning ‘Ice Valley’, Yolyn Am
- Wander through the Khongor Sand Dunes
- Experience a ride on a Bactrian camel through the desert
- See the Flaming Cliffs in Bayanzag, Mongolia’s dinosaur graveyard
- Discover the fascinating Ongi Monastery ruins
- Swim at the UNESCO-listed Orkhon Waterfall
- Relax in the soothing waters of Tsenkher Hot Springs
- Explore Karakorum, the 13th century Mongolian capital
- Wander through the beautiful ruins of Erdene Zuu Monastery
- Look out for wild horses, gazelle, grey wolves and more in Khustain National Park
- Return international full-service flights (economy class), departure city surcharges may apply
- 3 nights in 3-4 star accommodation in Ulaanbaatar
- 1 night in a traditional Nomadic family home
- 8 nights in traditional Ger camps
- Enjoy 32 meals including three meals daily at camp
- English-speaking tour leader/guide
- All sightseeing and entrance fees
- Airline taxes and surcharges
- Bottled drinking water daily
- Sleeping bags and sheets in Nomadic home
- Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
- Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
Itinerary Itinerary Brochure Download
Today depart from either Sydney, Melbourne, Brisbane, *Adelaide, *Perth or *Auckland for Ulaanbaatar, Mongolia! Fly with Korean Airlines, Japan Airlines, Cathay Pacific, Thai Airways, Singapore Airlines, China Airlines, Mongolian Airlines (MIAT) plus any codeshare partners (subject to availability).
Please note: Some customers may be required to have a stopover on their way to Ulaanbaatar, depending on their departure location. Should you require a stopover, the cost of your hotel will be covered in your package. And your departure date will be regarded as Day 0.
Meals included: In-Flight
Upon arrival at Chinggis Khaan International Airport, you will be met by our representative and transferred to the hotel. Enjoy the remainder of the day at leisure.
Overnight: Platinum Hotel, Puma Imperial or J Hotel, Ulaanbaatar
Meals included: None
This morning, you will visit Gandan, the biggest Buddhist monastery in Ulaanbaatar and attend the Buddhist ceremony. Next you will visit the Zaisan Memorial. Continue to Eastern Mongolia and explore the Chinggis Khan Equestrian Statue Complex, with its 40m tall statue of Genghis Khan. Visit two more small museums and enjoy lunch in Ger camp before driving back to Ulaanbaatar city and finish the tour between 3:00pm and 4:00pm. But the day doesn’t end there. Head back to the hotel to change and freshen up, and head off to a traditional Mongolian concert (the show starts at 6:00pm, for approx. 1 hour). The concert showcases throat singing, folk dance and music, contortion, traditional long song and Buddhist mask dance. Your tour guide will escort you to and from the concert hall.
Overnight: Platinum Hotel, Puma Imperial or J Hotel, Ulaanbaatar
Meals included: Breakfast; Lunch
This morning your tour guide and driver will pick you up from the hotel and head to the Middle Gobi for your first taste of Mongolia’s fascinating landscape: a semi-arid steppe full of rare wildlife. Stop for lunch at a local restaurant and then continue onto Baga Gazriin Chuluu National Park with another iconic granite formation and ruins of a Buddhist temple. Tonight, be completely immersed in the Mongolian culture, enjoying a traditional meal, and spend the night in a traditional Ger Homestay with a nomadic family in the steppe zone.
Please note: 3-4 guests are expected to share a Ger, tonight only. Each Ger has a sink for washing your hands and face. No shower facilities are available in this Homestay Ger. (Tonight only. Shower facilities will be available at all other Ger camps during the rest of your trip.)
Please note: Hosts appreciate handy equipment. Instead of leaving tips, it is customary to offer your hosts equipment such as headlamps, AA batteries, notepads, pencils, sewing kits or soap.
Overnight: Traditional Nomadic homestay
Meals included: Breakfast; Lunch; Dinner
After breakfast, you will journey to Southern Gobi and explore Tsagaan Suvarga, a mind-blowing colourful geological formation in the valley, with cliffs shaped like a white stupa. This area is full of 30m-high white limestone formations that were part of the seabed floor millions of years ago. While there, feast your eyes on the mind-blowing colours of the desert floor below. The hike is of moderate difficulty (approx. 3km).
After spending last night at a Ger homestay, tonight, you will enjoy your first evening in a traditional Ger camp.
Please note: The Traditional Ger camp will host 2 travellers per Ger with single beds. Showers and western-style toilets are located in a separate building with shared facilities.
Overnight: Traditional Ger Camp
Meals included: Breakfast; Lunch; Dinner
Today you will venture into the heart of the Gobi Desert. Arrive at camp and breathe in the crisp, cool air of Vulture Valley (Yolyn Am) and enjoy a stunning hike along a flowing stream. The hike is of moderate difficulty (approx. 5km) and is optional. Following the stream, end up at an ice-filled gorge and marvel at the metres thick ice that lines the valley (good trekking shoes are recommended). Afterwards visit a small museum displaying a collection of dinosaur eggs, bones and exotic stuffed animals before returning to the camp for dinner and an evening at leisure.
Please note: The Traditional Ger camp will host 2 travellers per Ger with single beds. Showers and western-style toilets are located in a separate building with shared facilities.
Overnight: Traditional Ger Camp
Meals included: Breakfast; Lunch; Dinner
Leaving Vulture Valley this morning, prepare for an incredible journey west through the Gobi Desert to Khongor Sand Dune - the most spectacular and largest sand dune of Mongolia. Let the mind wander as you travel through the spectacular landscape full of extremes. Then you will have the opportunity to ride a Bactrian camel across the 300m high sand dunes, visit a tropical oasis and immerse yourself in the luscious grasslands before relaxing into a traditional Mongolian dinner before bed.
Please note: The Traditional Ger camp will host 2 travellers per Ger with single beds. Showers and western-style toilets are located in a separate building with shared facilities.
Overnight: Traditional Ger Camp
Meals included: Breakfast; Lunch; Dinner
Today you’ll travel to Bayanzag to learn about the incredible site known as The Flaming Cliffs. This area was home to late Cretaceous dinosaurs from 65 million years ago. First excavated in 1922, the area is renowned worldwide for the dinosaur eggs and bones discovered in the classic desert of rock and red sand.
Please note: The Traditional Ger camp will host 2 travellers per Ger with single beds. Showers and western-style toilets are located in a separate building with shared facilities.
Overnight: Traditional Ger Camp
Meals included: Breakfast; Lunch; Dinner
Travel to the heart of the desert and marvel at the Ongi Monastery. Formerly one of the biggest Buddhist monasteries in Mongolia, Ongi was ruined during a period of political repression and restored by the residing monks. You will hike through the fascinating ruins and enjoy the scenery of the Ongi River that runs past the ancient site. Before retiring, under the stars, for the evening meal and the comfort of your Ger.
Please note: The Traditional Ger camp will host 2 travellers per Ger with single beds. Showers and western-style toilets are located in a separate building with shared facilities.
Overnight: Traditional Ger Camp
Meals included: Breakfast; Lunch; Dinner
Today you will travel to the Orkhon Waterfall, a UNESCO-listed World Heritage Site. The waterfall is 24m high and provides the opportunity for hiking and swimming, so make sure to pack your swimsuit. On the way to the waterfall, you will have the opportunity to meet with a yak herding family that lives nearby and learn about their way of life and traditions.
Please note: The Traditional Ger camp will host 2 travellers per Ger with single beds. Showers and western-style toilets are located in a separate building with shared facilities.
Overnight: Traditional Ger Camp
Meals included: Breakfast; Lunch; Dinner
Take the chance to unwind today with a trip to the Tsenkher Hot Springs, where domestic and foreign tourists choose to spend their summer vacation, mending their bodies and health.
The geothermal water is naturally heated up to 86°C (~180°F) degree, however nearby camps and health resorts get spring water through pipes and use the water after cooling it down. The water includes traces of sodium carbonate, hydro-carbonate, sulphate, fluorite, hydrogen sulfide and is believed to have healing properties.
You will spend the night in a local Ger camp, next to the springs.
Please note: The Traditional Ger camp will host 2 travellers per Ger with single beds. Showers and western-style toilets are located in a separate building with shared facilities.
Overnight: Traditional Ger Camp
Meals included: Breakfast; Lunch; Dinner
After breakfast drive to Karakorum, the site of the 13th-century Mongolian capital. Visit Karakorum Museum and learn of the Great Mongol, Stone Age, Bronze Age, and ancient periods. Tour through the ancient city before moving onto the beautiful ruins of Erdene Zuu Monastery. Surrounded by huge 400m walls, built from the ruins of Karakorum, the Erdene Zuu was the first and the biggest Buddhist monastery of the 16th century.
Please note: The Traditional Ger camp will host 2 travellers per Ger with single beds. Showers and western-style toilets are located in a separate building with shared facilities.
Overnight: Traditional Ger Camp
Meals included: Breakfast; Lunch; Dinner
This morning travel to the Khustain National Park and visit a small museum displaying a collection of photos and videos about wild horses. Then take a small hike to discover the hundreds of wild horses that inhabit the area. Other animals that live in the area include Mongolian gazelles, wild boars, ibex, grey wolves, Eurasian lynx and corsac foxes to name a few, so keep your eyes peeled. Take in every last bit of the unique scenery and savour the last traditional lunch before ending this incredible adventure back in Ulaanbaatar.
Overnight: Platinum Hotel, Puma Imperial or J Hotel, Ulaanbaatar
Meals included: Breakfast; Lunch
Today you will be transferred to the airport for your return flight back home after one adventure of a lifetime!
Please note, some flights may arrive +1 day later due to flight times and scheduling.
Important Info
After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
Please note: All additional charges are payable in AUD (unless otherwise stated).
This travel offer is valid for travel on selected dates until the 5th September 2023.
This travel offer is priced for one person based on twin share.
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $649 applies.
Departure Dates
2023
May: 24
June: 14
August: 23
September: 5
2024
May: 22
June: 12
August: 14
September: 11
Please note: See checkout for live dates and availability.
Departure Cities
Sydney, Melbourne, Brisbane, *Adelaide, *Perth or *Auckland (New Zealand)
Departure City Surcharges
Adelaide: $250 per person
Auckland (New Zealand): $400 per person
Perth: $700 per person
Full-Service Airline(s) Used
Korean Airlines, Japan Airlines, Cathay Pacific, Jetstar Australia, Thai Airways, Singapore Airlines, China Airlines, Mongolian Airlines (MIAT), Virgin Australia, Air New Zealand, Qanta plus any codeshare partners (subject to availability).
Please note: One-way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
Arrive early in Ulaanbaatar, Mongolia
Non-high season dates range from $300 per person, subject to availability.
High seasons dates range from $700 (only available for purchase over the phone)
Please note:
• This fee does not include extra nights accommodation, meals or airport transfers.
• Arrivals prior to your selected departure date are only able to be booked up to one month prior to check-out. Should you wish to arrive earlier, please contact TripADeal to request availability. *Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• Blackout dates apply to flights departing between the below date ranges:
- 18 March 2024 - 30 April 2024
- 1 June 2024 - 14 August 2024
- 23 September - 20 October 2024
Stay behind in Ulaanbaatar, Mongolia
Non-high season dates range from $300 per person, subject to availability.
High seasons dates range from $700 (only available for purchase over the phone).
Please note:
• This fee does not include extra nights accommodation, meals or airport transfers.
• A stay behind is only able to be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact TripADeal to request availability. *Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• Blackout dates apply to flights departing between the below date ranges:
- 18 March 2024 - 30 April 2024
- 1 June 2024 - 14 August 2024
- 23 September - 20 October 2024
Guaranteed Airline surcharge
• Cabin Class: Economy Class
• Cathay Pacific: $300 per person
• Singapore Airlines: $200 per person
• Qantas: $200 per person
Please note:
• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Guaranteed airline refers to the marketing carrier and could include codeshare partners.
Stopover Packages
* Singapore
Twin share: $1200 per person/one way
Solo Traveller: $1800 one way
* Hong Kong
Twin share: $1200 per person/one way
Solo Traveller: $1800 one way
Includes:
• 2 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers
Please note:
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
- Singapore - Taylor Swift Concert: 1 - 10 March 2024
- 18 March 2024 - 30 April 2024
- 1 June 2024 - 14 August 2024
- 23 September - 20 October 2024
- Singapore Grand Prix: September 2024
Flight Class Upgrades
Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
Accommodation Used
3-4 Star (self-rated)
Ulaanbaatar, Mongolia: Platinum Hotel OR Puma Imperial OR J Hotel
Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel.
No Star Rating
Mongolia Overland: Traditional Nomadic Homes & Ger Camps
Please note: There are no shower facilities available during the one-night Nomadic homestay. In the Ger Camps, the toilet and shower facilities are in separate buildings and are communal.
Extra Nights
Not available at check-out.
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 6 weeks prior to departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel please be aware that you may be required to change rooms at the start/end of your tour.
Maximum Room Capacity
4 people.
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 16 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
Triple Share
Not available.
Bedding Configuration
Double or Twin Bedding (subject to availability).
Adjoining / Interconnecting Rooms
Subject to availability and at the hotel's discretion. Please inquire upon booking if you require this option.
Minimum group size 3, maximum group size 7 per vehicle.
• Visa fees and requirements
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping
• Optional activities/tours
• Personal expenses
• Travel insurance
Nomadic Homestay
It's always great to have a gift to exchange for any hospitality received when staying in a Nomad’s yurt. They appreciate handy stuff like a headlamp, AA batteries, notepads, pencils, sewing kits or soap.
Please note: During your one-night homestay guests are expected to share a Ger. Each Ger has a sink for washing your hands and face. There will be no shower facilities available on this night.
Traditional Ger Camp
The Traditional Ger camps will host 2 travellers per Ger with single beds. Showers and western-style toilets are located in a separate building with shared facilities.
What Is Recommended To Bring
Large backpack, warm coat/jacket, raincoat, trekking shoes, a swimsuit for the hot spring, rubber thongs, sunglasses, scarf, hat, gloves, LED head torch. Avoid bulky aerosol cans, use roll-on deodorant, and get shaving cream in a hard stick or a tube. Toilet paper is important to have with you as Mongolian toilets are very basic and lack toilet paper.
TOUR GUIDE VS. TOUR LEADER
Tour Guide:
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group.
Tour Leader:
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge of art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined.
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured.
CLIMATE & AVERAGE TEMPERATURES
Although June to September is summer in Mongolia, the weather is unpredictable, and nights have been known to dip below freezing even in the summer in some regions. Therefore, multiple layers are always recommended.
FLIGHTS
Seat Selection & Frequent Flyer Points:
At Qantas Tours we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
Passport Validity:
Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in the cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.
COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Qantas Tours of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements, however, we cannot guarantee that we will always be able to.
Luggage:
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
OTHER
Fitness Level Required / Mobility:
Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile.
Please note: A moderate level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
Yellow Fever:
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home.
It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.
Gratuities / Tipping:
Land:
Gratuities (tips) are not included in the tour price for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is $5 - $10 USD per person per day. This covers the guide/leader and the driver and will be collected whilst on tour.
Tipping for all services provided on tour is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.
Sightseeing:
Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, may be adjusted or similar activity will be offered in its place (subject to availability).
Shopping:
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts.
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions in regards to shopping for further information.
A tourist e-visa is a strict requirement for Mongolia if travelling on an Australian passport.
Important:
Visa rules may have changed since Covid-19.
Some countries and airlines may also require you to obtain an additional visa prior to arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
It is also important to note that some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.
Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
Supplier Fees
In the event the Qantas Tour you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.
You must be a Qantas Frequent Flyer member to earn points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.
To earn Qantas Points with Qantas Tours, Members will be required to provide a valid Frequent Flyer number and last name at checkout. Only the lead traveller, the primary contact for the booking, will earn 3 Qantas Points per AU$1 spent (including GST) on eligible holiday packages. Qantas Points will not be earned and cannot be redeemed on any amounts payable directly to the hotel. Conditions apply. Qantas Points will be credited to a member's account up to 8 weeks after tour completion. Qantas Points will not be earned on cancelled bookings.
In addition to the 3 Qantas Points per AU$1 spent, each Frequent Flyer member who enters their Qantas Frequent Flyer number into the booking will also earn Status Credits and Qantas Points on the flight component of the package. The amount you earn depends on your flights, the operating airline, fare class and member status. Find out how many Qantas Points you could earn on your next Qantas Tours flights with our online Points Calculator. Terms and conditions apply.
Points Plus Pay allows you to choose the number of Qantas Points you redeem above the minimum level of 4,000 and pay for the remainder of the booking value with an accepted payment method. TripADeal booking terms and conditions apply.