Europe, Morocco & UK

• Return international full-service flights (economy class), departure city surcharges may apply

• 14-night Spain, Portugal & Morocco cruise onboard MSC ‘Virtuosa’

• 3 nights quality hotel accommodation in London

• 44 meals including all meals while cruising

• Airline and cruise taxes and surcharges

• 3 nights pre-tour accommodation in Paris, France
• Enjoy 3 additional breakfasts
• Paris half day city tour
• 1 Eurostar ticket from Paris to London
• Arrival transfers and other select transfers are included

Today depart for your flight to London, UK.

Please note: Some customers may depart Day 2 and arrive Day 2.

Meals included: In-Flight

Upon arrival, please make your own way to your accommodation. If it is too early for check in then luggage can be stored at the hotel until the room is ready. Enjoy the rest of the day to explore this magnificent city.

London - Welcome to the 24-hour city of London, whether it is day or night there is always something exciting to do. Discover London's most iconic landmarks at leisure, stroll along the River Thames, enjoy cocktails in trendy Shoreditch or visit an English pub for a traditional roast dinner.

Overnight: Ibis London Earls Court or similar

Meals included: None

Spend a full day at leisure, view the famous Tower Bridge, stop for a photo at Big Ben, wave to the Royals at Buckingham Palace, or eat your fill at any of the city's sensational restaurants and produce markets.

Overnight: Ibis London Earls Court or similar

Meals included: Breakfast

Departing at 18:00

Today, enjoy a morning at leisure before making your own way to Southampton cruise port in time for your 14-Night MSC cruise through Europe & North Africa. Boarding times will be outlined in your travel pack 4-6 weeks prior.

The best way to get from London to Southampton is via direct train or coach. There are direct train options from Victoria & Waterloo stations and direct bus options from the Victoria Coach Station.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Dinner

Enjoy a day at sea and make the most of the facilities on board. With so many bars and lounges to discover, finding your favourite may take a few days.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea and relax by the pool or embark on onboard activities

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked: 07:00 to 16:00

Visit Lisbon and explore one of the world’s most ancient cities and the second oldest European capital after Athens. It’s yet to go global and its white-domed cathedrals and cobbled alleyways make it quintessentially Portuguese.

As the only capital city on the Atlantic coast, Lisbon is also remarkably inexpensive: food, drink and entertainment all offer exceptional value for money.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 10:00 to 20:00

Cádiz, an old Spanish settlement in Andalusia, it is characterised by a multitude of historical watchtowers. The port city rewards its visitors with excellent beaches, UNESCO World Heritage Sites, ancient cathedrals, and a fascinating old town. This destination is a gateway to spectacular Seville. Further afield, discover the dazzling White Villages of Andalusia high up in the hills.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 07:00 to 20:00

Casablanca is an impressive port city on Morocco’s magical coast. Discover Mauresque architecture, attractive beaches, and the colourful Old Medina. Place Mohammed V, a square of symbolic significance, is resplendent with palm trees and a majestic fountain. Beyond the port, two extraordinary cities await your discovery - vibrant Marrakech and beautiful Rabat.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea and relax by the pool or embark on onboard activities.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 07:00 to 19:00

Reaching Arrecife de Lanzarote in the Canary Islands will be an engaging and unique experience that will take you to a natural paradise in the middle of the Atlantic Ocean, consisting of the seven spectacular islands that make up the Canary Islands.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 07:00 to 19:00

Gran Canaria holds a myriad of things to see for those visiting the Canary Islands on an MSC cruise. Small towns that appear and disappear, such as Tejeda in the mountainous area of Gran Canaria, which is periodically swallowed by a sea of clouds.

When the clouds lift, they expose the proud peak of Roque Nublo, the alien landscape along its slopes and, further on, an infinite expanse of conifer woods. While staying at Gran Canaria during your MSC cruise, you will also discover rare miniature coastal deserts, with dunes unrolling in front of the sea in Maspalomas, a beach and surfing holiday destination.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 07:00 to 17:00

Santa Cruz de Tenerife is the port capital of Tenerife, the largest of Spain’s seven Canary Islands. The city showcases incredible sights such as the Plaza de Espana, the church of St. Francis of Assisi, and the soaring white wave auditorium, the Auditorio de Tenerife. This quintessential Canary Islands town is a colourful destination where you can soak up the sun, dine in style, or take a dip in glittering waters.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 09:00 to 17:00

Enjoy a day to explore in Funchal, the capital of the Madeira archipelago, a string of sub-tropical islands in the Atlantic Ocean formed by volcanic eruptions 20 million years ago. Founded in 1510, Christopher Columbus came here to buy cane sugar, the “white gold” that made Madeira rich. MSC offer plenty of exciting things to see including the following shore excursions (not included):
• Cabo Girão – Europe’s highest promontory
• The best of Madeira
• Exploring Funchal 4x4

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea and relax by the pool or embark on onboard activities.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 10:00 to 17:00

The Spanish port of Vigo, facing the dramatic Atlantic Ocean, is a maritime city steeped in atmosphere. Boasting traditional craft shops, cafés and restaurants, it makes a perfect starting point for nearby excursions.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea and relax by the pool or embark on onboard activities.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Arriving at 07:00

This morning dock back into Southampton and after disembarkation make your own way to your hotel in London where you will spend the night.

Overnight: Ibis London Earls Court or similar

Meals included: Breakfast

Today, make your own way to the airport in time for your international flight back to Australia (or New Zealand)

Meals included: Breakfast; In-Flight

Please note that some customers may arrive +1 day.

Today depart for your flight to Paris, France

Please note: Some customers may depart Day 2 and arrive Day 2.

Meals included: In-Flight

Upon arrival into Paris, you will be welcomed and transferred to the hotel.

Overnight: Hotel Ibis Styles Mairie de Montreuil or similar

Meals included: None

Today enjoy a full day Paris city highlights tour. See the Eiffel Tower, Notre Dame, Seine River bridges, Arc de Triomphe, Champs Elysees, Place de la Concorde and walk the famous Saint Germain neighbourhood. Enjoy the remainder of the day free at leisure in this beautiful city.

Overnight: Hotel Ibis Styles Mairie de Montreuil or similar

Meals included: Breakfast

Enjoy a full day at leisure to independently explore Paris, the city of Love!

Overnight: Hotel Ibis Styles Mairie de Montreuil or similar

Meals included: Breakfast

Today, be met by your tour leader at the hotel and transferred to the train station to board the Eurostar train to London (approximately 2.5 hours).

Upon arrival in London, you will be met and transferred to your accommodation. Enjoy the remainder of the day at leisure.

London - Welcome to the 24 hour city of London, whether it is day or night there is always something exciting to do. Discover London's most iconic landmarks at leisure, stroll along the River Thames, enjoy cocktails in trendy Shoreditch or visit an English pub for a traditional roast dinner.

Overnight: Ibis London Earls Court or similar

Meals included: Breakfast

Spend a full day at leisure, view the famous Tower Bridge, stop for a photo at Big Ben, wave to the Royals at Buckingham Palace, or eat your fill at any of the city's sensational restaurants and produce markets.

Overnight: Ibis London Earls Court or similar

Meals included: Breakfast

Departing at 18:00

Today, enjoy a morning at leisure before making your own way to Southampton cruise port in time for your 14-Night MSC cruise through Europe & North Africa. Boarding times will be outlined in your travel pack 4-6 weeks prior.

The best way to get from London to Southampton is via direct train or coach. There are direct train options from Victoria & Waterloo stations and direct bus options from the Victoria Coach Station.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Dinner

Enjoy a day at sea and make the most of the facilities on board. With so many bars and lounges to discover, finding your favourite may take a few days.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea and relax by the pool or embark on onboard activities.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked: 07:00 to 16:00

Visit Lisbon and explore one of the world’s most ancient cities and the second oldest European capital after Athens. It’s yet to go global and its white-domed cathedrals and cobbled alleyways make it quintessentially Portuguese. As the only capital city on the Atlantic coast, Lisbon is also remarkably inexpensive: food, drink and entertainment all offer exceptional value for money.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 10:00 to 20:00

Cádiz, an old Spanish settlement in Andalusia, it is characterised by a multitude of historical watchtowers. The port city rewards its visitors with excellent beaches, UNESCO World Heritage Sites, ancient cathedrals, and a fascinating old town. This destination is a gateway to spectacular Seville. Further afield, discover the dazzling White Villages of Andalusia high up in the hills.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 07:00 to 20:00

Casablanca is an impressive port city on Morocco’s magical coast. Discover Mauresque architecture, attractive beaches, and the colourful Old Medina. Place Mohammed V, a square of symbolic significance, is resplendent with palm trees and a majestic fountain. Beyond the port, two extraordinary cities await your discovery — vibrant Marrakech and beautiful Rabat.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea and relax by the pool or embark on onboard activities.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

(Docked from 09:00 to 17:00)

Enjoy a day to explore in Funchal, the capital of the Madeira archipelago, a string of sub-tropical islands in the Atlantic Ocean formed by volcanic eruptions 20 million years ago. Founded in 1510, Christopher Columbus came here to buy cane sugar, the “white gold” that made Madeira rich.

MSC offer plenty of exciting things to see including the following shore excursions (not included):
• Cabo Girão (Europe’s highest promontory)
• The best of Madeira
• Exploring Funchal 4x4

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

(Docked from 09:00 to 19:00)

Santa Cruz de Tenerife is the port capital of Tenerife, the largest of Spain’s seven Canary Islands. The city showcases incredible sights such as the Plaza de Espana, the church of St. Francis of Assisi, and the soaring white wave auditorium, the Auditorio de Tenerife. This quintessential Canary Islands town is a colourful destination where you can soak up the sun, dine in style, or take a dip in glittering waters.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

(Docked from 07:00 to 19:00)

Gran Canaria holds a myriad of things to see for those visiting the Canary Islands on an MSC cruise. Small towns that appear and disappear, such as Tejeda in the mountainous area of Gran Canaria, which is periodically swallowed by a sea of clouds.
 
When the clouds lift, they expose the proud peak of Roque Nublo, the alien landscape along its slopes and, further on, an infinite expanse of conifer woods. While staying at Gran Canaria during your MSC cruise, you will also discover rare miniature coastal deserts, with dunes unrolling in front of the sea in Maspalomas, a beach and surfing holiday destination.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

(Docked 07:00-14:00)

The final stop in the Canary Islands will be an engaging and unique experience at the capital city of Arrecife de Lanzarote, commonly referred to as Arrecife.

Arrecife features a mix of traditional and modern architecture, reflecting its rich history and development over the years. The cityscape is characterised by whitewashed buildings, narrow streets, and charming squares. The iconic El Charco de San Ginés, a saltwater lagoon in the centre of the city, is a popular spot for locals and tourists alike, offering a picturesque setting for leisurely strolls and outdoor cafes.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea and relax by the pool or embark on onboard activities.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Docked 10:00 to 17:00

The Spanish port of Vigo, facing the dramatic Atlantic Ocean, is a maritime city steeped in atmosphere. Boasting traditional craft shops, cafés and restaurants, it makes a perfect starting point for nearby excursions.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea and relax by the pool or embark on onboard activities.

Overnight: MSC 'Virtuosa'

Meals included: Breakfast; Lunch; Dinner

Arriving at 07:00

This morning dock back into Southampton and after disembarkation make your own way to your hotel in London where you will spend the night.

Overnight: Ibis London Earls Court or similar

Meals included: Breakfast

Today, make your own way to the airport in time for your international flight back to Australia (or New Zealand).

Meals included: Breakfast; In-Flight

Please note that some customers may arrive +1 day.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase. 

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY

Covid-19 Booking Policy

Qantas Tours packages are non-refundable. If your Qantas Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other Qantas Tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 19 October 2024. 

This travel offer is priced per person based on a twin share.

Single Traveller Supplement

For solo travellers, a mandatory single supplement applies of: 

Itinerary 1

Inside Cabin: $2,300

Ocean View Cabin: $2,900

Balcony Cabin: $3,200

Itinerary 2

Inside Cabin: $2,650

Ocean View Cabin: $3,200

Balcony Cabin: $3,500

Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

2024 Departure Dates

September: 04

October: 19

Please note: see checkout for live dates and availability.

Departure Cities

Sydney, Melbourne, *Brisbane, *Adelaide, Perth or *Auckland

Departure City Surcharges

Brisbane, Adelaide: $100 per person

Auckland: $200 per person

International Full-Service Airline(s) Used

• Cabin Class: Economy Class

• Airlines: Qantas, Singapore Airlines, Emirates, Qatar, Thai Airways, Cathay Pacific, Malaysia Airlines, China Eastern, China Airlines, China Southern, Vietnam Airlines, British Airways, Virgin Australia, Japan Airlines, EVA Airways, Air France, KLM, Lufthansa and partner airlines (subject to availability). 

Please note: Qantas Tours cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Missed Flights 

If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact Qantas Tours as soon as possible to make arrangements. 

Guaranteed Airline surcharge

• Cabin Class: Economy Class

• Emirates: $400 per person 

Please note: 

• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

Arrive early in London (Itinerary 1) or Paris (Itinerary 2)

$300 - $700 per person

(only available for purchases over the phone)

High season dates range up to $700 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• A high season arrive early can be purchased for up to $700 per person, subject to availability.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

01/06/2024 - 14/08/2024

23/09/2024 - 20/10/2024

06/12/2024 - 31/01/2025

Stay behind in London, England

$300 - $700 per person (only available for purchases over the phone)

High season dates: up to $700 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• A high season stay behind can be purchased for up to $700 per person, subject to availability.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

• 01/06/2024 - 14/08/2024

• 23/09/2024 - 20/10/2024

• 06/12/2024 - 31/01/2025

Stopover Packages

* Dubai

Twin share: $1,000 per person/one way

Solo Traveller: $1,500 one way

* Singapore 

Twin share: $1,200 per person/one way

Solo Traveller: $1,800 one way

Includes:

• 2 nights in 4-star accommodation

• Daily breakfast

• Return airport transfers 

Please note: 

• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used

• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind

• Stopover packages are subject to availability.

• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

• Blackout dates apply to flights departing between the below date ranges:

Singapore Taylor Swift Concert: 01 - 10 March 2024

Singapore Grand Prix: 18 - 24 September 2024

Abu Dhabi Grand Prix (for Dubai): 04 December to 10 December 2024

Flight Class Upgrades

Business Class: For pricing, please refer to the payment cart at checkout.

Please note:

• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

MSC 'Virtuosa' Ship

MSC 'Virtuosa’s namesake comes from the word virtuoso, meaning someone highly skilled in any field of activity, and so MSC 'Virtuosa' was named to pay homage to the skill and expertise of the MSC Cruises architects and shipyard partners at Les Chantiers de l’Atlantique who designed and built this innovative class of ships. This new cruise ship is one of the two largest in MSC Cruises’ fleet, along with her sister ship MSC 'Grandiosa', boasting an impressive array of guest features all coming together in perfect harmony to deliver the ultimate cruise holiday experience.

MSC 'Virtuosa' offers its guests 5 outstanding and unique pools, including one of the biggest and most intricate waterparks at sea. Browse the boutique stores or relax in one of the many bars, there is never a dull moment on MSC 'Virtuosa'! 

Cabins/Staterooms

Interior

Surface 12m², deck 5-14

Bathroom with shower, vanity area and hairdryer

Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

ZOE - in-cabin Bluetooth speaker

Ocean View

Surface 16m², deck 5

Window with sea view

Relaxing armchair

Bathroom with shower, vanity area with hairdryer

Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

ZOE - in-cabin Bluetooth speaker

Balcony

Surface 17m², balcony 6m², deck 8-10

Sitting area with sofa

Bathroom with shower or bathtub, vanity area with hairdryer

Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

ZOE - in-cabin Bluetooth speaker

Please note: cabins are subject to availability; some may have restricted views.

Accommodation Used:

Quality Accommodation (Self-Rated)

Itinerary 1

London: Ibis London Earls Court

Cruise: 4-Star MSC Virtuoso

Itinerary 2 

All of the above + 

Paris: Hotel Ibis Styles Mairie de Montreuil

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

Extra Nights

Not available 

Maximum Room Capacity

2 people

Child Policy

• No child discounts. The full price applies to all children travelling with their parents.

• Valid for Children 8 years old and over.

Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

Triple Share

Not Available 

Bedding Configuration

Double or Twin (subject to availability)

Minimum group size 20, maximum group size 38 per vehicle.

Optional Tours/Activities

Please note:

• Some tours or Shore excursions require minimum numbers to operate.

• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)

• Shore excursions can also be booked whilst onboard (subject to availability).

• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 

• Domestic transfers and flights not stated in the deal offer

• Meals/beverages not stated in the deal offer

• Gratuities/tipping 

• Optional activities/tours 

• Personal expenses

• Travel insurance

• City Tax

TOUR GUIDE VS. TOUR LEADER

Tour Guide: 

Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 

An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES

September: In London, the average temperatures in September range from around 12°C to 20°C. However, it's worth noting that temperatures can fluctuate, and you may experience cooler mornings and evenings compared to the daytime. The Canary Islands, located off the northwest coast of Africa, enjoy a warm and pleasant climate throughout the year. September is a great time to visit the Canary Islands, as the summer heat begins to subside while still providing warm temperatures. 

October: The average temperatures in October range from around 8°C to 14°C across different regions of the UK, bring some warmer clothing for the mornings and evenings. October is a pleasant time to visit the Canary Islands as the summer heat begins to fade, and the weather remains warm and enjoyable. The average temperatures range from around 23°C to 26°C across the islands. In October, Morocco experiences pleasant weather with cooler temperatures compared to the summer months, making it a popular time to visit. The average temperatures in October range from around 18°C to 26°C, depending on the region. 

FLIGHTS

Seat Selection & Frequent Flyer Points:

At Qantas Tours we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:

Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE

Embarkation / Disembarkation:

• Begins approximately 2 hours after docking.

• Due to security reasons, all guests must be on board 2 hours before sailing.

• Itineraries are subject to change at any time without notice.

• Check your specific sailing for exact departure and arrival times. All times are local to the port.

Please note: strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

Cruise Loyalty Discounts:

Please note: Travellers booked via Qantas Tours must contact the cruise line directly upon receiving their Qantas Tours travel documents in order to request any membership benefits they may be entitled to.

COACH TOUR

Meals:

For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Qantas Tours of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:

You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER

Mobility:

If you would love to travel with Qantas Tours and require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:

A leisurely level of fitness will be required. 

Leisurely may include light walking, including up multiple stairs, and occasional hiking, may involve uneven surfaces. Able to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility. 

Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Gratuities / Tipping:

Land

Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is 5 EURO per person per day. This covers the guide/leader and the driver and will be collected on tour. 

Please note: tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Cruise

Gratuities (tips) are not included in the tour price for the services of the cruise staff throughout the cruise component of this tour. MSC is an internationally registered company & operates to US & European standards, both of which have an economy driven by a gratuities culture. Gratuities are expected on your cruise and will be charged to your onboard account at Approx €10 euro per person per day. If you have any questions in regards to the gratuities on your cruise please speak to the guest services staff onboard the ship.

Sightseeing:

Please note: If entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping: 

Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

Please refer to our Terms and Conditions regarding shopping for further information.

A Tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian passport.

Important: 

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.

• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: 

• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.

• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for Visas. This may, in turn, affect the type of application required.

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the Qantas Tour you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Qantas Tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.