Bucket List Alaska & Inside Passage

• Return international full-service flights (economy class), surcharges may apply

• 7-night cruise of Alaska's Inside Passage
• Sail aboard Holland America's incredible Zaandam ship

• 2 nights of hotel accommodation
• Premium hotel upgrade available

• 20 meals while cruising

• Airline and port taxes and surcharges

Upgrade your base cruise fare to Holland America's Have It All™ premium package and receive the below additional inclusions while cruising:

• USD $100 shore excursion credit
• Signature beverage package with a selection of wine, beer, spirits, cocktails and more
• 1-night of specialty dining at an award-winning restaurant
• Wi-Fi surf package

Please note: See the Important Information for full details.

• Arrive Early: Arrive up to 60 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 60 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Cabin Upgrades: Cabin upgrades are available (see checkout for details)
• Cruise Packages: Holland America's Have It All Package (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Premium Accommodation: Upgrade your accommodation package (see checkout for details)
• Preferred Airline: Fly with a preferred airline (see checkout for details)

Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Today, you will depart for Vancouver, Canada. Upon arrival, make your own way to the hotel for check-in before enjoying the rest of your day at leisure.

Overnight: Best Western Premier Chateau Granville Hotel (Standard Option), or Shangri La Vancovuer (Premium Option), or similar

Meals included: In-Flight

Enjoy a day at leisure to explore Vancouver at your own pace.

Vancouver is a hub for lovers of the great outdoors, offering the perfect combination of urban meets nature. Enjoy picturesque views of the mountains while exploring the city’s local hot spots like Stanley Park, Granville Island, Gastown and more. Don’t forget to sample the best of the local culinary and cocktail scene for something truly unique.

Overnight: Best Western Premier Chateau Granville Hotel (Standard Option), or Shangri La Vancovuer (Premium Option), or similar

Meals included: None

Depart: 16:00

Enjoy your day at leisure until it is time to make your own way to the cruise terminal for check in. Once onboard, you can use the afternoon to get settled in your cabin or explore the ship.

Overnight: Holland America - Zaandam

Meals included: Dinner

Alaska’s Inside Passage is a protected network of waterways that wind through glacier-cut fjords and lush temperate rain forests along the rugged coast of Southeast Alaska. Arguably one of the greatest cruising routes in the world, the Inside Passage stretches through stunning landscapes, from Misty Fjords National Monument to the famed Glacier Bay National Park and Preserve.

Sailing the Inside Passage offers opportunities to spot some of Alaska’s most iconic wildlife. Look out for humpback whales and orcas plying the bountiful waters alongside the ships, bald eagles soaring overhead and brown bears lumbering on the shoreline.

Numerous ports along the way recount Alaska’s colourful history like the onion-domed church in Sitka that marks Russia’s one-time foothold in the Americas. Ketchikan provides a glimpse of the Native Alaskan experience with historic totem poles and native art galleries. The legendary town centre of Skagway bustles as it did at the turn of the 19th century when it served as the rowdy Wild West gateway to the Klondike Gold Rush.

Overnight: Holland America - Zaandam

Meals included: Breakfast; Lunch; Dinner

Tracy Arm Inlet
Arrive: 10:00 - Depart: 10:30

Steep cliffs and glacier-covered mountains flank this fjord, fringed by the largest intact coastal temperate rain forest in the United States. The twin Sawyer Glaciers flow down to the sea, sloughing off stories-high chunks of water frozen decades before. Tracy Arm is part of the 23,000 square kilometres of pure wilderness sheltered by the Tongass National Forest. Visitors often see bears, whales and mountain goats roaming across various corners of this pristine area. Keep an eye out for chubby baby seals resting on the ice floes.

Summer temperatures average 0 to 16 degrees, so pack warm clothing and don't forget waterproof gear as more than a metre and a half of rain falls here each year! It's also recommend to bring a water bottle or reusable coffee cup as on scenic cruising days, cruise ships ban paper and disposable plastic products that could litter this unsullied environment.

Juneau
Arrive: 13:30 - Depart: 22:00

Cruise to Juneau to visit the most remote, beautiful and strangest state capital in the United States. The sleepy, misty city of around 32,000 has a frontier town atmosphere but welcomes more than a million visitors each summer to its natural attractions. Surrounded by water, forest and mountainss, visitors can hike a glacier, eat fresh-caught fish on a seaside patio and tour a grand capitol building all in one day.

The real highlight of visiting Juneau is tracking down wildlife. Hike up Mount Roberts to chance upon wild deer and bald eagles, or head north to Auke Bay for a whale-watching tour. If you prefer land mammals, catch a floatplane to nearby Chichagof or Admiralty Island wildlife reserves to spy bears lolling around.

Overnight: Holland America - Zaandam

Meals included: Breakfast; Lunch; Dinner

Arrive: 06:30 - Depart: 21:00

At the height of the Klondike Gold Rush, Skagway served as the primary gateway to the legendary gold fields and quickly grew into Alaska’s largest settlement. It was then a raucous frontier hub packed with trading posts, saloons and guesthouses. As the gold rush faded into the 1900s, so did Skagway. However, today it's been reinvigorated as a gateway for those looking to explore Alaska’s colourful history, pristine wildlife and unrivalled natural beauty.

Much of the town has been preserved as part of the Klondike Gold Rush National Historical Park with rangers offering free walking tours around the historic district. At every turn, you’ll find yourself immersed in gold rush lore. You can't miss the infamous Red Onion Saloon that still keeps a pistol from Wyatt Earp, the White Pass & Yukon Route Railroad that traverses rugged mountains and more. Skagway is also known for its vibrant local community that's home local galleries, curio shops and restaurants serving seafood from nearby waters.

Overnight: Holland America - Zaandam

Meals included: Breakfast; Lunch; Dinner

Close your eyes and take in the sounds of “living” ice, the shrill cries of soaring eagles and the splash of a breaching humpback whale. Look out for frosted peaks towering over mossy forests, wide tidewater glaciers and marine wildlife in Glacier Bay.

For this part of your cruise, local experts come aboard for an enriching experience. As a proud Authorized Concessioner for Glacier Bay National Park, Holland America Line partner with rangers and local Huna Tlingit guides who provide expert insight into this diverse ecosystems and millennia-old culture. You'll leave Glacier Bay with a shorter bucket list and deeper appreciation of this 3.3 million acre UNESCO World Heritage Site.

Prepare for inclement weather, even in summer, and dress for rain. Pack a hat, gloves, wool or fleece layers, a warm coat and waterproof gear to comfortably admire the landscape from the open deck of your ship. With fjords, inlets, rivers and streams galore, it's also recommended to bring binoculars.

Please note: Route and timing is subject to weather and ice conditions.

Overnight: Holland America - Zaandam

Meals included: Breakfast; Lunch; Dinner

Arrive: 11:00 - Depart: 19:00

Cruise to Ketchikan, named Alaska's first city because it’s the first major landfall for most cruisers as they enter the picturesque fjords of the Inside Passage. The town clings to the banks of the Tongass Narrows and is flanked by green forests that are nurtured by abundant rain.

Ketchikan has long been an important hub of the salmon fishing and packing industries. Visitors can try their luck on sport fishing or simply savour the fresh seafood at one of the local restaurants.

Ketchikan is also one of the best spots along the Inside Passage to explore the rich cultural sights of Native Alaskan nations like the Tlingit, Haida and Tsimshian. You can see intricately carved totem poles at the Totem Heritage Center and Totem Bight State Park. The attractions of Saxman Village, just outside of Ketchikan, offer the chance to see Tlingit culture in action with working carvers and a dance show in the clan house.

Overnight: Holland America - Zaandam

Meals included: Breakfast; Lunch; Dinner

Overnight: Holland America - Zaandam

Meals included: Breakfast; Lunch; Dinner

Arrive: 07:00

After breakfast, disembark and make your own way to the airport for your flight home.

Please note: Some flights will depart late in the evening. Luggage storage is available at both the cruise port and Vancouver International Airport (fees apply).

Meals included: Breakfast; In-Flight

Meals included: In-Flight

Meals included: None

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

Cancellation & Refund Policy
By placing a booking with us, you acknowledge the following important information:
• we act as your booking agent ; TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers. 
• each booking is unique ; our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc. 
• changes/modifications to your booking may not be possible ; once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order. 
• Travel Offers are a package ; our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering. 
• our Travel Offers are generally non-refundable ; in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us. 

To read more about our Cancellation and Refund Policy, please click here.

General Terms & Conditions
By placing your booking with us, you acknowledge and agree to our Terms & Conditions, Privacy Policy and Cancellation Policy.

This Travel Offer is valid for travel on selected dates until the 7th September 2026.

This Travel Offer is priced per person based on a twin share. 

Departure Dates & Surcharges
See checkout for live dates and availability.

Single Traveller Supplement
For solo travellers, a mandatory single supplement applies. 

• Inside Stateroom: $1,500
• Obstructed Oceanview Stateroom: $1,850
• Oceanview Stateroom: $2,000
• Vista Suite: $3,000
• Neptune Suite: $4,250

Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts are offered. The full price applies to all children travelling with their parents.
• Valid for children 1 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

Departure Cities      
Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth, *Auckland

Departure City Surcharges
• Melbourne: $200 per person
• Brisbane: $200 per person
• Adelaide: $400 per person
• Perth: $600 per person
• Auckland: $200 per person

International Flight(s)
Full-Service Airline(s) Used
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Preferred Airline Surcharge
• Cabin Class: Economy Class
• Air Canada: $400 per person 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 

Arrive Early & Stay Behind Options
Arrive Early
• Vancouver - From $300 per person, subject to availability.
• San Francisco - From $550 per person, subject to availability.
• Los Angeles - From $500 per person, subject to availability.

Stay Behind
• Vancouver - From $300 per person, subject to availability.
• San Francisco - From $550 per person, subject to availability.
• Los Angeles - From $500 per person, subject to availability.

Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• If you select to Arrive Early or Stay Behind in a city other than the one where the tour starts or ends, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly team at the time of purchase. Please note that the cost does not change when you choose to forfeit your connecting flight.
• Flight booking changes or cancellations after air tickets have been issued are not guaranteed and may incur additional fees and fare difference, subject to the airline cancellation and change policies.
• Flight changes are subject to availability at the time of booking.
• A high-season Arrive Early or Stay Behind can be purchased for an additional charge, subject to availability. For pricing, please refer to the cart.
• An Arrive Early or Stay Behind can only be booked up to 60 days prior to your package’s start date, or after your package's end date. Should you wish to arrive earlier or stay behind for more than 60 days, please contact us to request availability. Additional costs may apply.
• High season surcharges apply to flights departing between the below date ranges:
28th March 2025 - 27th April 2025
16th June 2025 - 20th July 2025
15th September 2025 - 12th October 2025
1st December 2025 - 19th December 2025
20th December 2025 - 4th January 2026
5th January 2026 - 31st January 2026
3rd April 2026 - 20th April 2026
30th May 2026 - 07th August 2026
26th June 2026 - 17th July 2026
18th September 2026 - 9th October 2026
12th December 2026 - 18th December 2026
19th December 2026 - 3rd January 2027
4th January 2027 - 26th January 2027

Stopover Packages 
Not available
 
Flight Class Upgrades
Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Holland America's Zaandam
The Zaandam, part of the Holland America Line fleet, is a mid-sized cruise ship designed to offer a classic cruising experience with a modern twist. With a guest capacity of approximately 1,432 and a crew of around 615, the Zaandam provides a personalised and comfortable atmosphere for its guests. 

Entertainment options include The Mainstage, a 557-seat venue hosting Las Vegas-style revues and variety shows; the Crow's Nest, a versatile space for dancing and reading; the Wajang Theatre for films and lectures; and Billboard Onboard for live music. Guests can also enjoy classical performances in the Explorer's Lounge and hold private gatherings in the Hudson Room.

Dining options range from elegant meals at the Pinnacle Grill to casual fare at the Lido Market. Recreational facilities include a fitness centre, a pool area, and a spa offering relaxation treatments. With its blend of entertainment, fine dining, and enrichment activities, MS Zaandam provides a well-rounded cruise experience, perfect for those seeking adventure and comfort on the high seas.

Onboard Currency
$ USD

Have It All™ Cruise Package Details
Upgrade your cruise fare and include the amazing Have It All™Package for just $85 per person per day while cruising:
• USD $100 Shore Excursion Credit per person: Receive Shore Excursion Credit to apply towards a variety of adventures and experiences.
• Signature Beverage Package: Choose from a large selection of wine, beer, spirits and cocktails, plus non-alcoholic options like sodas, specialty coffees and more – with service charges included.
• 1-Night Specialty Dining: Enhance your cruise with award-winning specialty dining at Pinnacle Grill, Canaletto or Tamarind. Restaurant availability is based on cruise ship.
• Wi-Fi Surf Package: Stay connected throughout your journey. Surf the web, use social media, check email and send messages to friends and family.

Please refer to the full T&C's for this package here.

Cabins/Staterooms
Amenities
• Daily housekeeping
• Complimentary 24-hour room service
• Elemis Aromapure soap, lotion and shampoo
• Luxurious bathrobes
• Hair dryers and makeup mirrors
• Generous storage
• Fresh fruit upon request
• Safe
• Ice service
• Shoeshine
• TV with On Demand movies and programming

Inside Staterooms: From 13m²
Two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms.

Obstructed Oceanview Staterooms: From 16m²
These expansive staterooms include two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an obstructed ocean view.

Oceanview Staterooms: From 16m²
These expansive staterooms include two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view.

Vista Suite: From 24m²
With a teak-lined verandah, floor-to-ceiling windows and comfortable sitting area, these comfortable suites are filled with light. They include two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a shower with premium massage head and a refrigerator. Additional amenities include binolcuars and a whirlpool bath in your cabin. 

Neptune Suite: From 43m²
With floor-to-ceiling windows overlooking a private verandah, these spacious suites are flooded with light. They feature a large sitting area and two lower beds convertible to one king-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses. The bathroom comes with a dual-sink vanity, full-size whirlpool bath and shower. Amenities include use of the exclusive Neptune Lounge, a private concierge and an array of complimentary services such as:
* One touch concierge service
* Whirlpool bath
* In suite coffee, espresso
* complimentary laundry
* Pre dinner hors d'oeuvres served in suite 
* Welcome glass of sparkling wine
* Priority boarding for tender ports, priority dining / seating requests, special disembarkation service 
* High tea in suite 
* binoculars
*Exclusive tote bag

Please note: All cabins are subject to availability; some cabins may have restricted views.

Cruise Arrival & Departure Times
Please keep in mind that the provided cruise arrival and departure times are an approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used
3 & 5-Star Properties (Self-Rated)
• Standard: Vancouver - Best Western Chateau Granville Hotel
• Premium: Vancouver - Shangri La 
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Triple Share
Not available. 
 
Bedding Configuration
Twin or double (subject to availability).

• Some tours or shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax

Cruise
Gratuities (tips) are not included for the cruise staff's services throughout this tour's cruise component. Holland America is an internationally registered company & operates according to US & European standards, both of which have an economy driven by a tipping culture. Gratuities are expected on your cruise and will be charged to your onboard account at around USD$17.00 per guest per day If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES
Vancouver
Vancouver experiences mild to warm temperatures from May to September, making it an ideal time to visit. In May, temperatures range from 10°C to 18°C, with a mix of sunny and rainy days as spring transitions into summer. June sees warmer days between 12°C and 21°C, though occasional showers can still occur. By July and August, Vancouver enjoys its warmest and driest weather, with temperatures averaging between 14°C and 25°C, and plenty of sunshine—perfect for outdoor activities. September remains pleasant, with temperatures cooling slightly to 11°C to 21°C, and the first hints of autumn appearing, though rain becomes more frequent toward the end of the month. Overall, this period offers comfortable and enjoyable weather, with long daylight hours and minimal humidity. A light jacket is recommended for cooler evenings.

Alaska 
Alaska experiences mild and variable weather from May to September, with temperatures and conditions differing across regions. In May, temperatures range from 0°C to 15°C, with snow still lingering in the north and higher elevations, while southern areas like Anchorage and Juneau begin to warm up. June brings longer daylight hours and milder temperatures between 5°C and 18°C, with blooming landscapes and less rainfall. July and August are the warmest months, with temperatures ranging from 8°C to 22°C, though rain showers become more frequent, especially in coastal areas. By September, temperatures cool down to 2°C to 15°C, with autumn colors emerging and an increased chance of rain and early snowfall in the interior and northern regions. Overall, Alaska’s summer months offer comfortable but unpredictable weather, so layering is essential for changing conditions throughout the day.

Weather
We always suggest referring to an online source for the most up-to-date weather information for your destination/s.

FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE
Embarkation/Disembarkation
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

Cruise Loyalty Discounts
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.

Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. 
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required
Adventure (and spontaneity) create some of the best travel memories. Bear in mind, your home schedules and timings might not be adhered to on tour - it's all part of the fun!

A relaxed level of fitness will be required. Expect a comfortable pace of touring with a focus on leisure time and gentle activity. This may include city tours, the ability to walk up and down small flights of stairs and gentle slopes. You will be responsible for your own luggage and have the ability to board all modes of transport without assistance.

Please note:
• Some areas may be inaccessible to wheelchairs or mobility scooters, with personal walking sticks and other aids required should they be needed. Although some assistance may be available, every traveller should be self-reliant during all aspects of their travel.
• It is expected that every traveller must be self-reliant and able to undertake all aspects of their own travel. Please speak to your booking agent about your personal circumstances and any assistance requirements to ensure this tour is right for you.
• If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.

United States
If travelling on an Australian Passport, an ESTA (Visa Waiver) for the USA is a strict requirement when travelling to or flying through the USA. Once a USA ESTA Visa Waiver is issued it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA. For information on ESTA eligibility or to apply, please visit https://esta.cbp.dhs.gov/esta/.
Please note: Due to recent changes in the USA Immigration policies, TripADeal recommends all travellers visit US Customs & Border Protection.

Canada
Australian and New Zealand passport holders must apply for an electronic travel authorisation (eTA) before travelling to Canada by air. An Electronic Travel Authorization (eTA) is an entry requirement for visa-exempt foreign nationals travelling to Canada by air. An eTA is electronically linked to a traveller’s passport. It is valid for up to five years or until the passport expires, whichever comes first. If you get a new passport, you need to get a new eTA. If you are not travelling via Canada by air, and are only visiting by boat, you will not require an eTA if you are an Australian or New Zealand citizen.

Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules are subject to change. Please check with the nearest embassy, consulate or immigration department of the destination/s you are visiting once you receive your travel documentation to ensure you have the most up to date information.
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
If the incorrect name has been provided, charges of $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a Travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.